Ratings based on 455 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Never again
Posted Mar. 18, 2024 on HotelsRoaches in the room. Unable to switch rooms. So i went to a different hotel
Comment from Hotel Management
Mar. 19, 2024 by Steve, Hotel Management
Stephen, thank you for taking the time to inform me about your experience with us. I am truly sorry that it was not a good one. The last thing that we want are unhappy guests so again, I apologize. Please feel free to contact me at any time if you would like to discuss this further. Respectfully, Steve Starrett
by A traveller
Posted Mar. 16, 2024 on Expedia
Unfortunately, our room had a lot of bugs. The man at the front desk was very accommodating and understanding. We did not stay a single night at this extended stay.
Comment from Hotel Management
Mar. 18, 2024 by Steve, Hotel Management
Kylee, thank you for taking the time to inform me about your experience with us. I am truly sorry that it was not a good one. The last thing that we want are unhappy guests so again, I apologize. Please feel free to contact me at any time if you would like to discuss this further. Respectfully, Steve Starrett
by A traveller
Posted Mar. 14, 2024 on Expedia
No picture on the TV. Found 2 bugs in the room.
Comment from Hotel Management
Mar. 15, 2024 by Angi, Hotel Management
Thank you for choosing to stay with us. I do apologize for the inconvenience of not having the TV and that you had found a couple of bugs. I will make sure that this is taken care of. We hope to see you again.
by A traveller
Posted Feb. 26, 2024 on Expedia
Comment from Hotel Management
Mar. 25, 2024 by Steve, Hotel Management
Thank you for taking a moment to review our hotel.
by A traveller
Posted Dec. 13, 2023 on Expedia
How do I start. Cockroaches. Cockroaches. Cockroaches. We used 2 spray cans of cockroach killer in our 7 day stay. On the 5th day we finally got ahead of them and had 2 free days of no roaches. Constantly spraying every crevise nock and cranny.
The staff is super friendly and the rooms is spacious and a nice bed. Room is clean but the floor needs a good scrubbing. Our feet on the bottoms were black every morning.
Easy parking and food is close by.
Comment from Hotel Management
Dec. 14, 2023 by Steve Starrett, Hotel Management
James, I am so sorry about the buggy experience that you had while you were with us. I understand how frustrating that must have been for you, again, I apologize. I know that you were not asking for it, but I went ahead and refunded 90.00 (about 20% of what you spent with us) back on to the credit card that was used to pay for the room for the inconvenience. Please feel free to reach out to me at any time if you would like to discuss your stay with me further. Thank you for your time, Steve Starrett
by A traveller
Posted Sep. 21, 2023 on Expedia
The Good - Price was ok. Location is great. Room layout is good. Parking is close to the room. We were not approached or bothered by anybody. Our vehicle was not tampered with. Air conditioner worked well.
The Bad - Many long-term renters here that like to hang out outside their rooms and smoke cigarettes. Many shady types hanging around the area. Room and bedding smelled of smoke. Decor is dated and tired. Air conditioner was very loud.
Hope I don't have to stay here again.
Comment from Hotel Management
Sep. 21, 2023 by Steve Starrett, Hotel Management
Wanda, thank you for taking the time to review our hotel. I am sorry that we fell below your expectations. I know how frustrating that can be. Again, I apologize and please feel free to reach out to me at any time if you would like to discuss this further.
by A traveller
Good for the price
Posted Jun. 5, 2023 on HotelsIt was your typical low-cost, no frills place! Everything was clean, no bugs that i could see. AC worked great, tv had lots to choose from, the kitchenette was convenient and they even include their own pots/pans/dishes. Our bed was a little on the wonky side, but still very comfortable. We enjoyed our stay! There were a few sketchy people just hanging around outside, but they're easily ignored.
Comment from Hotel Management
Jun. 5, 2023 by Steve, Hotel Management
Thanks Hannah, we appreciate your business and the review. We would love to see you again, please keep us in mind the next time you're in the Clearwater/Largo area.
by A traveller
Floida Stay
Posted Mar. 26, 2023 on HotelsThis is my 4th trip staying at this hotel. Since I was there last permanent residents have moved in so the choice of room size was limited. Animals were never allowed and, in fact, the paperwork I signed when I checked in said they weren't allowed. However, there were several dogs being walked by their owners. In addition children and adults living there rode bicycles all over the property at all hours of the day & night. The property is kept really nice & clean but it is now more like an apartment complex instead of a hotel property.
Comment from Hotel Management
Mar. 28, 2023 by Steve, Hotel Management
Robert, thank you for your continued loyalty. Yes, you are correct, since covid hit back in early 2020 certain things have changed here at our hotel. We have loosened our stance on pets, and we defiantly have more families staying long term than we have in the past. Having told you that, since everything has opened up vis-à-vis covid, I am starting to see things slowly push back in the other direction. I don't know if it's ever going to completely go back to how it was, I just know that we had a lot more snowbirds and spring training baseball fans this year than we have in the past couple of year. Thank you for the review and I look forward to having you stay with us again in the future. Respectfully, Steve Starrett
by A traveller
Would not stay again
Posted Mar. 18, 2023 on HotelsDirty, room had a bad smell - many people living there with unsupervised young children playing in the parking lot and riding their bikes - homeless people sleeping on a lawn chair by the elevator the first night I checked in - someone banged on my door the second night, did not feel safe - floor around toilet felt lose - sprayed room with Lysol many times could not get rid of the odor - would not stay again
Comment from Hotel Management
Mar. 18, 2023 by Steve Starrett, Hotel Management
Debra, I am completely sorry that we did not deliver a better stay for you. I know how frustrating noise outside your hotel room can be. Again, I apologize. Please feel free to reach out to me at any time if you would like to share any more of your experience with me. Respectfully yours, Steve Starrett
by A traveller
Posted Mar. 11, 2023 on Expedia
Comment from Hotel Management
Apr. 4, 2023 by Steve, Hotel Management
Thanks, Marlene, for taking a minute to review our hotel. I see that you posted this back on March 10th. I'm sorry that I did not respond sooner but this just popped up on my Expedia page today. Nevertheless, thanks again for the review and for choosing to stay with us. Please keep us in mind in the future.
