Windward Passage Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.
A business center and 2 meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at Windward Passage Hotel. Self parking is free.
Our flight got cancelled at Airport and Windward Passage was there to save the day.
Rooms were simple, yet clean. Staff was very caring and although the neighborhood was decent, the property was helpful.
The bed was comfortable. The bartender Melvin was the nicest person at the hotel. He made the stay a little better. Staff was very unfriendly. The restaurant in the hotel that does not close until 10pm we walked in at 9pm the host said no more food only to find out it was because she didn't want to go in the freezer. Front desk staff rude. We were without power for hours because the generator was not checked to enaure we would have electricity. Water was brown. The pictures on the site dont show you the broken down cars in the parking lot, so the ocean view is really not ocean view. Hotel needs some work
I am highly disappointed! The property needs major esthetic updates. More importantly: I had 4 rooms under reservation, all the bathrooms had brown water coming out consistently, our ac was never cold and the power went out on Saturday night and never came back on by the time we checked out. Hotel staff did not accommodate us with any snacks, or resolutions. We came to celebrate a birthday and our trip was ruined. The surrounding area of the hotel is very dirty looking. I have a charge on my room that needs to be removed. I will never book this hotel again.!!!!
Love the easy access to the dock. My room had a dead roach and I reported it to the front desk at checkout. The attendant casually said well Iâm sorry to hear that. Iânnnnn like that response that doesnât show care and concern.
Should have a microwave in a common area for guests to use. Usually when hotels donât have a microwave in the room, they would have one in a common area.
I had to throw away good food because I had no way to reheat it.
The location of the property is ideal. Close to the ferry terminal and in the heart of town. Everything is within walking distance. Improvements can be made with the overall cleanliness of the hotel. Staff were friendly and helpful.