Note fondée sur 90 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,9 Propreté de la chambre
2,2 Service et personnel
2,1 Confort de la chambre
1,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 mars 2024 sur Hotels
par un voyageur
Publié le 19 févr. 2024 sur Hotels
It was not well maintained. Do not book online for this hotel. They do not track there bookings and charge extra for the same thing you booked online.
par un voyageur
Publié le 13 févr. 2024 sur Expedia
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Bad experience ever.
par un voyageur
Publié le 8 févr. 2024 sur Hotels
par un voyageur
Publié le 29 janv. 2024 sur Expedia
par un voyageur
No room at the Inn
Publié le 14 déc. 2023 sur HotelsCan't comment as it was overbooked and I was denied access despite having a reservation number. Staff no help whatsoever. Eventually got assisted through Oyo contact centre, but not with access or alternative accommodation - slept in my car in a layby after checking out many other hotels in the area - none had space except at £500 plus for a night.
The map link on the booking takes you to the centre of Staines, nowhere near this place.
par un voyageur
Avoid this hotel and hotels.com
Publié le 6 déc. 2023 sur HotelsAvoid this hotel and hotels.com. I arrived at the hotel with my family at 8 pm. The person who welcomed us was a person who worked in the pub attached to the hotel who didn't know about the reservation. He took us to a room that did not have a private bathroom (as stated in the reservation). I asked and the person said he didn't work for the hotel (only for the pub). He gave me the cell phone number of someone who worked at the hotel and told me to get in touch. This person left without giving me the room key and left the hotel open. Nobody answered the phone. I spent an hour with Hotels.com on the phone (he was the only one who answered me), who also couldn't contact the hotel. I decided not to stay at the hotel because I didn't have a room key. Hotels.com did not refund my money, even though I questioned for an hour that I could not stay at the hotel because the room was not as expected, there was no one in the hotel and everything was open.
par un voyageur
Publié le 6 déc. 2023 sur Hotels
par un voyageur
Publié le 30 nov. 2023 sur Hotels
