Note fondée sur 928 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 avr. 2024
Parking! I got a great deal from travelocity! The hotel ruined that. $50 resort fee and there was ZERO to do. Pool, closed. Everytime we left, we had to pay $30 to exit. NO VALET but you WILL be charged for it. Everything is under construction. Pathetic. My GREAT DEAL ended up costing me $300 for one night. Go to motel 6 and save your money.
Commentaires de Gestion de l’hôtel
28 avr. 2024 par Guest Services, Gestion de l’hôtel
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!
par un voyageur
Publié le 13 mars 2024
Super accommodating and friendly!
Commentaires de Gestion de l’hôtel
13 mars 2024 par Gold Nugget Lake Tahoe , Gestion de l’hôtel
Thank you for your feedback. We sincerely appreciate you sharing your experience.
par un voyageur
Publié le 6 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 mars 2024 par Luis Ramos , Gestion de l’hôtel
hank you for choosing The Golden Nugget for your recent stay. We noticed that you left us a star rating, and while we're grateful for your feedback, we're eager to hear more about your experience with us.Your insights are incredibly valuable as they help us understand what we're doing right and where we can improve. We're committed to providing our guests with the best possible experience, and your detailed feedback is a crucial part of this process.Could you spare a few moments to share more about your stay? Whether it's something you enjoyed or an area where you feel we could do better, we would love to hear your thoughts.Please feel free to reply to this email or contact us directly at The Golden Nugget. Your feedback not only supports our continuous improvement but also helps us ensure that future stays for you and all our guests are even more enjoyable.Thank you once again for choosing The Golden Nugget, and we look forward to hearing from you soon.
par un voyageur
Publié le 5 mars 2024
Great staff and accommodating, professional approach!!
Commentaires de Gestion de l’hôtel
6 mars 2024 par Gold Nugget Lake Tahoe , Gestion de l’hôtel
Thank you for your feedback. Have a great day!
par un voyageur de San Diego
Publié le 5 mars 2024 sur Expedia
Staa was awesome!
Commentaires de Gestion de l’hôtel
6 mars 2024 par Gold Nugget Lake Tahoe , Gestion de l’hôtel
Thank you for your feedback. Have a great day!
par un voyageur
Dirty and Broken
Publié le 5 mars 2024 sur HotelsThis is a very old hotel.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Gold Nugget Lake Tahoe , Gestion de l’hôtel
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Gold Nugget Lake Tahoe , Gestion de l’hôtel
Thank you for your feedback. Have a great day!
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Gold Nugget Lake Tahoe , Gestion de l’hôtel
Thank you for your feedback. Have a great day!
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Gold Nugget Lake Tahoe , Gestion de l’hôtel
Thank you for your feedback. Have a great day!
par un voyageur
Well worth it under $100/night
Publié le 4 mars 2024 sur HotelsOkay, the lobby and casino are pretty decent here relative to Lake Tahoe. Not sure when or what all they've already renovated, but this place feels like somebody cares and that they're doing a pretty good job with an outdated facility. I think the room quality is kind of inconsistent so you might get a pretty nice room and you might get a really old room depending on what you pay. Staff was mostly nice and helpful and even went beyond a couple of times. The one thing I would ask this hotel and a lot of other hotels is to simply communicate to their housekeeping staff about who has checked out and who has not... if someone has not checked out yet "DON'T COME KNOCKING, DON'T SIMPLY ENTER THE ROOM, ESPECIALLY IF THE DOOR HAS A SIGN ON IT THAT SAYS "PRIVACY PLEASE". When I pay for a hotel room I expect privacy and I expect to be able to sleep in if I so desire. Not sure why they can't get this part right.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Gold Nugget Lake Tahoe , Gestion de l’hôtel
Thank you for your feedback. We sincerely appreciate you sharing and will be sure that it is relayed and addressed by our team.
