Ratings based on 662 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 25, 2024 on Hotels
I've stayed here previously and it's close to the concert venue we go to otherwise I would not stay here. It feels and looks old run down and not clean. The sheets and bathtub are good but the rest of the room is dirty and gross. Broken stuff in every room. Just looks like the owners do not care about the property to fix things properly or at least look like they are trying.
Comment from Hotel Management
Mar. 5, 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
by A traveller
Posted Feb. 17, 2024 on Expedia
Clean, no frills stay
Comment from Hotel Management
Feb. 20, 2024 by Brand Experience Team, Hotel Management
Hi Rachael,Thank you for the excellent rating!! Maz K.#Team6
by A traveller
Posted Feb. 11, 2024 on Hotels
Tv didn’t work in the room. Water drained out the shower very slow
Comment from Hotel Management
Feb. 20, 2024 by Brand Experience Team, Hotel Management
Hi Bryan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
by A traveller
Posted Feb. 8, 2024 on Expedia
The young lady at the front was very welcoming. We knew we were taking a chance on a lower ended chain when we booked but I am never ok with a used bar of soap left behind an ooen shower curtain and pubic hair in the shower. The coffee was cold at the front office. The bed was comfy and everything else was pretty clean.
by A traveller
Posted Feb. 3, 2024 on Expedia
There is a smell in the room and the bathroom light doesn’t work. I didn’t realize it didn’t work until I was fixing to get in the shower.
Comment from Hotel Management
Feb. 13, 2024 by Nancy Y., Hotel Management
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
by A traveller
Posted Jan. 30, 2024 on Expedia
Dirty
Comment from Hotel Management
Feb. 6, 2024 by Brand Experience Team, Hotel Management
Hi Edward,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
by A traveller
Motel 6 in Stephenville, TX Sucks!
Posted Jan. 1, 2024 on HotelsThe room was visibly dirty, hair on the bathroom counter and sheets, sheets were stained, floor hadn't been cleaned in ages, sheet were stained, no guest wi-fi, coke machine, snack machine and ice machine were not working, a big hole in the ceiling above the shower. Grossest hotel by far that we've ever stayed in. It was awful and didn't come close to what we expect from a Motel 6. Truly disgusting. They should have paid me to stay there.
Comment from Hotel Management
Jan. 8, 2024 by Brand Experience Team, Hotel Management
Hi Jane,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
by A traveller
Posted Dec. 27, 2023 on Expedia
by A traveller
Posted Dec. 21, 2023 on Expedia
Good
Comment from Hotel Management
Jan. 2, 2024 by Nancy Y., Hotel Management
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
by A traveller
Posted Dec. 16, 2023 on Expedia
