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Hilton Garden Inn Stoke on Trent

3.5 star property
3.5-star hotel near The Potteries Museum and Art Gallery

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Photo gallery for Hilton Garden Inn Stoke on Trent

Lobby sitting area
Restaurant
Meeting facility
Exterior
Family Room, 2 Single Beds, Connecting Rooms

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA
  • Place, The Potteries Museum and Art Gallery
    ‪1 min walk‬
  • Place, Regent Theatre
    ‪4 min walk‬
  • Place, Victoria Hall
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(25 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Twin Beds, Connecting Rooms

  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Accessible Queen Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Accessible Queen Room

  • Sleeps 2

View all photos for Queen Room With Sofa Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Queen Room With Sofa Bed

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, individually furnished, laptop workspace

King Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room

  • Sleeps 2

View all photos for Family King Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Family King Room

  • Sleeps 4

About the area

Stoke-on-Trent

City center stay.With a stay at this Stoke-on-Trent hotel, you'll be steps from The Potteries Museum and Art Gallery and a 5-minute walk from Regent Theatre. Also, Victoria Hall is within half a mile (1 km) and Waterworld is within 2 miles (3 km).

What's nearby

  • The Potteries Museum and Art Gallery - 1 min walk - 0.2 km
  • Regent Theatre - 4 min walk - 0.4 km
  • Victoria Hall - 4 min walk - 0.4 km
  • Staffordshire University - 16 min walk - 1.3 km
  • Waterworld - 17 min walk - 1.4 km

Getting around

  • Stoke-On-Trent Station - 6 min drive
  • Manchester Airport (MAN) - 49 min drive

Restaurants

  • ‪Victoria Lounge Bar - ‬5 min walk
  • ‪BottleCraft - ‬5 min walk
  • ‪The Slamwich Club - ‬4 min walk
  • ‪Unicorn Inn - ‬5 min walk
  • ‪Chunky Chicken - ‬2 min walk

About this property

Hilton Garden Inn Stoke on Trent

3.5-star hotel near The Potteries Museum and Art Gallery
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. 3 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Hilton Garden Inn Stoke on Trent also features a fitness center, coffee/tea in a common area, and laundry facilities. For a fee, parking is available.

This 3.5-star Stoke-on-Trent hotel is smoke free.

  • 140 guestrooms or units
  • Built in 2020
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Stoke on Trent offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Bar (on property)
DoubleTree by Hilton Stoke on Trent
  • Pool
  • Free WiFi
  • Restaurant
  • Gym
4.3 out of 5, Excellent, 1,007 reviews
The price is CA $114
CA $137 total
includes taxes & fees
Nov 23 - Nov 24
DoubleTree by Hilton Stoke on Trent

Property amenities

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 9 per night)
  • Uncovered self parking on site (GBP 9 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 9.00 per night
  • Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Hilton Garden Inn Stoke on Trent Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 371 out of 612 reviews
Rating 8 - Good. 153 out of 612 reviews
Rating 6 - Okay. 47 out of 612 reviews
Rating 4 - Poor. 18 out of 612 reviews
Rating 2 - Terrible. 23 out of 612 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kathryn

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family

Excellent, comfortable, clean

We (family of 2 adults + 2 children + dog) had a very comfortable night’s stay in the adjoining family rooms. We were very impressed with the value for money, the rooms were very clean & spacious and the beds were comfortable (single beds were larger than normal!). At first the adjoining door was locked as the booking seemed to be mixed up, but the issue was sorted promptly at reception. We then had a knock on the door by a member of staff the following morning asking if we had booked the second room, but this seemed fine when I assured her we had! The booking on hotels.com is very confusing for the adjoining family rooms, with each room being listed separately but each priced at twice the normal room price (confirming that booking one does indeed book both!). I suspect this issue caused the confusion. Anyway, assuming we are not charged double next time (!), we will definitely book in here again next summer on our way between London & the Highlands & back again.
Stayed 1 night in Aug 2025

10/10 Excellent

KEVIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and staff but the stoke area in general is not very nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jayne

Travelled with family
Spacious room for our family, very clean facilities. A wonderful warm and efficient welcome!
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton stay

Brilliant friendly staff.Clean , comfy room. Good food & nice Bar
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Stayed 2 nights in Aug 2025

8/10 Good

Gemma

Travelled with family
Liked: Cleanliness, property conditions & facilities
Bleak, sad surroundings outside. Hotel is lovely though. Clean, tidy and spacious. Great family room set up -two connecting rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Kayley

Travelled with family
Liked: Amenities
Lovely room, brilliant breakfast, friendly staff. We had a great stay thank you
Stayed 1 night in Aug 2025

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Aug 2025

8/10 Good

Jodie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kam Hang

Stayed 1 night in Aug 2025

10/10 Excellent

Medze Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kind people
Stayed 2 nights in Aug 2025

2/10 Terrible

John

Stayed 1 night in Aug 2025

8/10 Good

sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room.

Lovely spacious clean room. Very comfy beds and pillows. Excellent location. Slept very well as quiet and air conditioned room. Only comment on the room is that the shower us on a raused step about 10 inches so could do with a hand rail to steady when getting out. Handy fridge in room. Breakfast disappointing first morning as no croissants, fruit, yoghurt and coffee awful but following morning much better but limited supply . No marmalade either. No menu so unaware omlettes available so i asked and had a lovely 1.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

Very nice room. Comfortable and quiet and very clean. Would happily stay there again. Breakfasts were also a hit, waffles a favourite with my son.
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Massimo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy with room and service this time. Booked a Queen room, was under the impression the bed would be big, it wasn’t, was told the ‘King room bigger’ I requested ’Non feather duvet & pillows’ on my booking as have severe allergies. Got in room & feather duvet & pillows on bed. Made two enquiries to have them changed, waited ages in which time allergies had kicked in, blocked nose, itching etc.. only for a non feather duvet & pillows to be brought to the room, which I had to put on myself as was told ‘it’s a privacy thing’, then had to ask for pillow cases as non brought. Red wine all over floor/carpet near bedside table & sticky under table so not cleaned properly. So overall not up to standard in my opinion.
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel to be near Emma Bridgewater and had never stayed in a Hilton Garden Inn before. We were delighted with the room - larger and much lighter than Premier Inn rooms, larger bathroom, good quality toiletries and very friendly staff. Will definitely look out for this chain in preference to Premier Inns in future!
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very convenient for a works trip
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in centre of Hanley

Second time we've stayed here and can't fault it. We included breakfast this time and enjoyed it - choice and quality was good. Located right next to centre of Hanley. We would stay again, free definitely.
Stayed 1 night in Jul 2025

6/10 Okay

Joanne

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel was lovely clean and staff and breakfast were great Just the bed was so uncomfortable it was rock hard and lead to poor nights sleep and aches so it spoiled it unfortunately
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025