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Hilton Garden Inn Stoke on Trent

3.5 star property
Hotel with a restaurant, steps from The Potteries Museum and Art Gallery

Choose dates to view prices

Photo gallery for Hilton Garden Inn Stoke on Trent

Lobby sitting area
Restaurant
Exterior
Meeting facility
Family Room, 2 Single Beds, Connecting Rooms

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

View in a map
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA
  • Place, Regent Theatre
    ‪4 min walk‬
  • Place, Waterworld
    ‪17 min walk‬
  • Place, Staffordshire University
    ‪18 min walk‬
  • Airport, Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(24 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Twin Beds, Connecting Rooms

  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Accessible Queen Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Accessible Queen Room

  • Sleeps 2

View all photos for Queen Room With Sofa Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Queen Room With Sofa Bed

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, individually furnished, laptop workspace

King Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room

  • Sleeps 2

View all photos for Family King Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Family King Room

  • Sleeps 4

About the area

Stoke-on-Trent

City center stay.With a stay at this Stoke-on-Trent hotel, you'll be steps from The Potteries Museum and Art Gallery and a 5-minute walk from Regent Theatre. Also, Victoria Hall is within half a mile (1 km) and Waterworld is within 2 miles (3 km).

What's nearby

  • The Potteries Museum and Art Gallery - 1 min walk - 0.2 km
  • Regent Theatre - 4 min walk - 0.4 km
  • Victoria Hall - 4 min walk - 0.4 km
  • Waterworld - 17 min walk - 1.4 km
  • Staffordshire University - 18 min walk - 1.6 km

Getting around

  • Stoke-On-Trent Station - 6 min drive
  • Manchester Airport (MAN) - 49 min drive

Restaurants

  • ‪Victoria Lounge Bar - ‬5 min walk
  • ‪BottleCraft - ‬5 min walk
  • ‪Unicorn Inn - ‬5 min walk
  • ‪The Slamwich Club - ‬4 min walk
  • ‪Chunky Chicken - ‬2 min walk

About this property

Hilton Garden Inn Stoke on Trent

3.5-star hotel near The Potteries Museum and Art Gallery
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. 3 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Hilton Garden Inn Stoke on Trent also features a fitness center, coffee/tea in a common area, and laundry facilities. For a fee, parking is available.

This 3.5-star Stoke-on-Trent hotel is smoke free.

  • 140 guestrooms or units
  • Built in 2020
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Stoke on Trent offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Bar (on property)

DoubleTree by Hilton Stoke on Trent

  • Pool
  • Free WiFi
  • Restaurant
  • Gym
4.3 out of 5, Excellent, 1,001 reviews
The price is CA $133
CA $159 total
includes taxes & fees
Nov 2 - Nov 3
DoubleTree by Hilton Stoke on Trent

Property amenities

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 9 per night)
  • Uncovered self parking on site (GBP 9 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 9.00 per night
  • Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Hilton Garden Inn Stoke on Trent Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 359 out of 593 reviews
Rating 8 - Good. 149 out of 593 reviews
Rating 6 - Okay. 45 out of 593 reviews
Rating 4 - Poor. 17 out of 593 reviews
Rating 2 - Terrible. 23 out of 593 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Joanne

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel was lovely clean and staff and breakfast were great Just the bed was so uncomfortable it was rock hard and lead to poor nights sleep and aches so it spoiled it unfortunately
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Christopher

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Waiter and waitresses were great, one of the chefs had a bad attitude towards the waiter and spoke down to him quite a lot. Dont know how the waiter puts up with it. The kitchen is open for all to see the way he treats the waiters, its disgusting. Room was adequate.
Stayed 2 nights in Jun 2025

8/10 Good

Victoria

Stayed 1 night in Jul 2025

4/10 Poor

amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

michelle

Stayed 1 night in Jul 2025

10/10 Excellent

Luke

Stayed 5 nights in Jun 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall, it was fine. No major issues, but I have stayed in many Hiltons in my time, and it just felt slightly underwhelming to have the Hilton brand associated to this hotel. The check-in was really poor, and I do not blame the front desk staff directly, but whoever is responsible for staffing should be embarrassed. It took between 50 minutes to an hour to get our keys to our room. Breakfast was fab, and the staff on the whole were friendly, but again, I have been to Hiltons where the service came with a smile, and things were never too much fuss. Here, at times, it felt like we were putting people out, when asking a question.
Stayed 2 nights in May 2025

8/10 Good

Julie

Liked: Amenities
Very nice stay
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Terence

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely. Rooms clean and spacious, breakfast good value for money and under 18’s eat free which was a bonus.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family overnight stay pre Alton towers

Great stay in a nice modern hotel
Stayed 1 night in May 2025

10/10 Excellent

Iman

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Leanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Excellent hotel. Very welcoming. Staff superb
Stayed 2 nights in May 2025

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Daisy

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay, staff were rude and the room wasn't up to scratch, dusty and dirty and issue was brought up but staff ignored our issues. I won't stop or recommend to anyone.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Toni

Stayed 1 night in May 2025

6/10 Okay

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Some very good staff but also some that didn’t seem to want to be here
Stayed 1 night in May 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola, Shropshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this hotel Clean comfortable stylish
Stayed 1 night in May 2025