See all properties

The Upper House

4.0 star property
4-star hotel near World of Wedgwood

Choose dates to view prices

Photo gallery for The Upper House

Exterior
Serves lunch and brunch
Exterior
Property grounds
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE
  • Place, World of Wedgwood
    ‪4 min drive‬
  • Place, Trentham Gardens
    ‪6 min drive‬
  • Place, Trentham Monkey Forest
    ‪6 min drive‬
  • Airport, Manchester (MAN)
    ‪56 min drive‬

Room options

View all photos for Standard Double Room

Iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Single Room

Iron/ironing board, free WiFi, bed sheets

Executive Single Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

About the area

Stoke-on-Trent

In Stoke-on-Trent .You'll find World of Wedgwood and Trentham Monkey Forest within 3 miles (5 km) of this hotel. Also, Trentham Gardens is within 3 miles (5 km) and Fenton Manor Sports Complex is within 6 miles (10 km).

What's nearby

  • World of Wedgwood - 4 min drive - 2.4 km
  • Trentham Gardens - 6 min drive - 4.6 km
  • Trentham Monkey Forest - 6 min drive - 4.6 km
  • Waterworld - 15 min drive - 15.3 km
  • Alton Towers - 26 min drive - 25.9 km

Getting around

  • Stone Station - 7 min drive
  • Manchester Airport (MAN) - 67 min drive

Restaurants

  • ‪Trentham Craft Bar - ‬8 min drive
  • ‪Cadwaladers - ‬10 min drive
  • ‪The Lakeside - ‬15 min drive
  • ‪Willow - ‬7 min drive
  • ‪Frankie & Benny's - ‬7 min drive

About this property

The Upper House

4-star hotel near World of Wedgwood
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 3 meeting rooms available. The Upper House also features a terrace, a garden, and a picnic area. Self parking is free.

This 4-star Stoke-on-Trent hotel is smoke free.

  • 24 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Deli
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Upper House offers 24 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Stoke-on-Trent hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Similar properties

Twin Room
Weathervane Hotel by Greene King Inns
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very good, 793 reviews
The price is CA $85
CA $102 total
includes taxes & fees
Mar 8 - Mar 9
Weathervane Hotel by Greene King Inns

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

The Upper House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 234 out of 317 reviews
Rating 8 - Good. 68 out of 317 reviews
Rating 6 - Okay. 10 out of 317 reviews
Rating 4 - Poor. 3 out of 317 reviews
Rating 2 - Terrible. 2 out of 317 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Liked: Cleanliness, property conditions & facilities
Nice local staff who act like they care. Pretty house and interior.
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Rooms need modifications toilet are perfect
Stayed 1 night in Nov 2025

8/10 Good

Zain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and staff. Reasonable breakfast. Dinner was disappointing and rather expensive for the quality of food received
Stayed 3 nights in Nov 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We book this hotel as a break from driving on the M6. The staff are helpful and friendly, the hotel is very clean, the evening meals are exemplary and reasonably priced. The house and grounds are beautiful. A one night stay can feel like a holiday.
Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Liked: Amenities, property conditions & facilities
This is a lovely, authentic and peaceful hotel set in rural countryside. It has a beautifully decorated lounge with lots of wood panelling and leather sofas. The staff are friendly and the restaurant good.
Stayed 1 night in Nov 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking outside the hotel. The staff are always friendly and helpful. The breakfast is varied both buffet and menu. The whole hotel is very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Tobias

Stayed 1 night in Nov 2025

10/10 Excellent

Lydia

Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Liked: Staff & service, property conditions & facilities, room comfort
Very helpful staff and lovely clean room. The shower head was not the cleanest. You must disinfect a shower at least every quarter and log results (legislative). More often if required. Breakfast could have been more flexible with regards to choice and would have preferred not to have paid extra for certain foods. Overall a lovely stay however.
Stayed 1 night in Oct 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel well presented in all area's. Staff very friendly and helpful. Ample parking in front of hotel
Stayed 2 nights in Oct 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr H Murphy

Clean room,but too hot otherwise comfortable. Breakfast was very good, staff very helpful, car park very good. Could not use the ground as weather not very good would like to go back sometime Would recommend
Stayed 2 nights in Oct 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, friendly staff. Great, peaceful location
Stayed 2 nights in Jul 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Amazing location
Stayed 1 night in Sep 2025

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Check in friendly - definitely not allowed in room till 3pm. No fridge in room however bar happy to give us ice!!! Breakfast was good brilliant choice of hot food. Service was slow and not welcoming. Think preoccupied with the wedding party … was upset to get an email to pay bill when I had already paid on booking. Grounds beautiful. Would come back maybe in summer or when no wedding on
Stayed 1 night in Sep 2025

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stopover in a beautiful Victorian garden. Couldn’t eat dinner as they were busy and breakfast options limited. Will stay again if we can though
Stayed 1 night in Sep 2025

6/10 Okay

Sarah

Liked: Property conditions & facilities, room comfort

Could have been better

Stay was fine but could have been better. Duvet cover had marks on, upholstery of chair in room was stained and saucer at breakfast stained. Nothing major but not what I expected. Service at breakfast was slow
Stayed 1 night in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7 night holiday :-)

Super 7 night stay in a lovely family feel run hotel. Stunning house hotel and location, good food, fantastic staff who went the extra mile, nothing was too much trouble. So relaxing and they have a lovely cat called Bella 😻 🐈‍⬛️
Stayed 7 nights in Aug 2025

10/10 Excellent

Carole

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Ben, Edmonton

Liked: Amenities, property conditions & facilities
Beautiful grounds and history
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

A favourite stop-off

Excellent experience. Ideally placed if you travel up and down the country and very comfortable. Dinner excellent, breakfast too. The sitting room is very relaxed, and there is a resident cat who doesn't bother you at all.
Stayed 1 night in Jun 2025

10/10 Excellent

Dianne

Liked: Amenities
An excellent property in the beautiful countryside with gorgeous gardens obviously looked after by enthusiastic gardeners. 🌳🌹🪻🪷 The decor is fitting to this country mansion and the whole house is very clean, and my bedroom was exceptionally clean and well stocked with soap, shampoo etc. and my bed very comfortable giving me a good night’s sleep 💤 The food offers a wide range for everyone’s taste and the quality is far better than many city 5 star hotels I’ve stayed in! The staff are all professional, courteous, polite and helpful and I would like to compliment Jack (a young restaurant waiter), who made me feel very welcomed and was very helpful ensuring I received a good breakfast (as I have medical issues). This young man is an asset to this lovely hotel and as a retired Regional HR Manager I see lots of potential in him to rise up - so GM watch out!! 😅 Many thanks to everyone from housekeeping to GM for making my brief visit keen to return for longer. 👍⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Aug 2025