Good location from the motorway and perfect for a stopover one night to break up a long journey. Limited food options available at services, close to the hotel.
Property condition "tired" eg skirting carpet hanging off the wall (outside room 120), some discolouration of room carpet, door bashed frame when closing, toilet cistern handle very loose, rather stale smell but particularly the shower did not work - only very hot water that could not be cooled and selector for shower or bath tap did not work so water would only come out of both. This was an accessible room. The cleaner had done a good job, except not getting toilet flush and shower tap mended
Run down, tired. Old lumpy bed. Poorly repaired decor. Smelt bad. Hairs still left in bathroom. Felt unclean. ÂŁ85 for the night. Not good value for money
The room was terrible! Mould everywhere and a filthy carpet - it looked like it had been flooded previously.
The receptionist however was lovely and one of the best examples of good customer service we have ever come across. She couldn't do anything about the room as it was fully booked but was very apologetic and gave us some meal vouchers towards dinner and breakfast. The cleaner was also very nice and gave us some extra towels and bedding.
Overall this was a good place to stay. However the signage coming off the motorway to the hotel was poor. This was also one of those ridiculous places where the power points in the rooms are nowhere near where you actually want them - ie, near the bed.
A basic but very clean and comfortable hotel. The lady on reception obviously loves her job, she was so friendly and helpful. McDonald's is next door for food. Will definitely stay here again. Oh and a message to management, give that receptionist a pay rise!
Staff were brilliant, needed an extra fan and pillows which they happily got.
Room is basic but clean and has everything you need, for the price its great. You cannot hear the m6 with the windows shut.