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Novotel Strasbourg Centre Halles

4.0 star property
4-star hotel near Train Station Square, connected to a shopping center

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Photo gallery for Novotel Strasbourg Centre Halles

Breakfast, lunch, dinner served; French cuisine
Superior Room, 2 Single Beds
Front of property
Superior Room, 2 Single Beds
Ecotours

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
4 Quai Kléber, Strasbourg, Bas-Rhin, 67000
  • Place, Place Kléber
    ‪4 min walk‬
  • Place, Strasbourg Christmas Market
    ‪6 min walk‬
  • Place, Strasbourg Cathedral
    ‪9 min walk‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

7.8 out of 10
Good
(37 reviews)
  • Canal view
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)
  • Canal view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Strasbourg

City center stay.Within a 10-minute walk of this City-Centre - Petite France hotel, you'll find Train Station Square and Strasbourg Christmas Market. Place des Halles Shopping Centre and Saint-Pierre-le-Jeune Church are also within half a mile (1 km).

What's nearby

  • Place des Halles Shopping Centre - 1 min walk - 0.1 km
  • Place Kléber - 4 min walk - 0.4 km
  • Strasbourg Christmas Market - 6 min walk - 0.6 km
  • Train Station Square - 8 min walk - 0.7 km
  • Strasbourg Cathedral - 9 min walk - 0.8 km

Getting around

  • Ancienne Synagogue Les Halles Tram Station - 1 min walk
  • Strasbourg Station - 9 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 23 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Adamson's Pub - ‬1 min walk
  • ‪The Drunky Stork Social Club - ‬4 min walk
  • ‪Le Grand Shanghai - ‬4 min walk
  • ‪KFC - ‬2 min walk

About this property

Novotel Strasbourg Centre Halles

4-star hotel near Train Station Square, connected to a shopping center
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1722 square feet (160 square meters) and includes conference space. A library, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Novotel Strasbourg Centre Halles. Parking is available for a fee.

This 4-star Strasbourg hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 1722 sq ft of conference space
  • 160 sq m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Strasbourg Centre Halles offers 98 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 21 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • Playground
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (78 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.5 per person
  • Self parking fee: EUR 21.00 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Strasbourg Centre Halles Hotel
Novotel Strasbourg Halles
Novotel Halles Hotel Strasbourg Centre
Novotel Strasbourg Centre
Novotel Strasbourg Centre Halles
Strasbourg Centre Halles
Accor Strasbourg Centre Halles
Novotel Strasbourg Centre Halles Hotel Strasbourg
Strasbourg Novotel
Novotel Strasbourg Centre Halles Hotel
Novotel Strasbourg Centre Halles Strasbourg
Novotel Strasbourg Centre Halles Hotel Strasbourg

Novotel Strasbourg Centre Halles Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 369 out of 1003 reviews
Rating 8 - Good. 415 out of 1003 reviews
Rating 6 - Okay. 155 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location. Very good value. Ask for a room not facing the street as there is a nightclub outside and drunkards could be a bit noisy. Personally, I didn’t face that problem at all
Stayed 1 night in Oct 2025

2/10 Terrible

Sabina

Travelled with family
Disliked: Cleanliness, amenities
Several issues. Parking lot for hotel not labeled for entrance. It was an Easter egg hunt to get to hotel checkin. Parking lot reeked of urine. Room was smaller than what we booked. Room was supposed to have double bed and it was single bed with cot. When we complained they said this was all they had available. And wouldn’t change room. Toilet had a sewage smell omitting from it. Bed gave me a rash. Mattress was filthy and not cleaned. Staff was not rude but for sure not friendly, nice, understanding nor accommodating. Plus was tester aunt was good.
Filthy mattress which gave me rash. I complained and they just changed sheets.
Toilet having a sewage smell
We were supposed to have double beds and we had a bed and two cots which were extremely uncomfortable. Room smaller than advertised.
Stayed 3 nights in Dec 2025

8/10 Good

RAMALINGAM

Travelled with family
Liked: Cleanliness, amenities
Room was clean and food was good. Front office team was very kind. But the hotel needs a decent upgrade in their toilets and sound proofing. We had very less sleep as we could hear the a baby crying, Loud TV, people speaking in one of the rooms and also noise from the street though we were on the 7th floor.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and convenient location.
Stayed 1 night in Dec 2025

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, amenities
Courteous staff. Well organised. Central and convenient location. Excellent bar, breakfasts and delicious dinner! A strange smell in corridor. A blocked sink in room. So, rooms could do with an upgrade.
Stayed 2 nights in Dec 2025

10/10 Excellent

Martin, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with a modern shopping mall attached to the hotel. Great breakfast buffet. Pleasant staff and comfortable rooms. Will definitely return for our next trip to Strasbourg.
Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

Alexander, Columbus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and well equipped. Housekeeping was excellent. The front desk staff were great. Shower was nice. A few small issues such as a rather cramped counter space in the bathroom. But really a great property. It's attached to an adjacent mall providing easy access to just about anything.
Stayed 4 nights in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
The lobby was fabulous, clean rooms and near the center. Same building of the mall
Stayed 2 nights in Dec 2025

10/10 Excellent

jean paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, spacious rooms, children-friendly and helpful staff. Convenient garage underneath hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Cindy L

Travelled with group
Liked: Cleanliness, staff & service, amenities
convenient locations, friendly staff
Stayed 1 night in Dec 2025

2/10 Terrible

Turki

Stayed 3 nights in Nov 2025

6/10 Okay

Nicholas

Travelled with family
Liked: Staff & service
Hotel was fine, perfectly ideal for the city, and about 10 minute walk from the station. However, on the third day, room could have been made a bit better. We had used up all the toilet roll which was not replaced, and also needed another two big towels, so had to go down and ask for it, and staff did not apologise either. When the Receptionist came up, she brought up the towels, but only one toilet paper, when I would have expected at least two. Nevertheless, we managed for the final night. Overall, hotel was good, lovely approach to the Reception area with Christmas displays, breakfast was perfect with plenty of selection, although, choice of cereals and milk would have been even better. Room was standard, but all we needed as didn’t spend too long in there apart from sleeping anyway.
Stayed 3 nights in Dec 2025

8/10 Good

Amanda L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despite folding my towels and putting them back on the towel rail, they were still replaced every day. I don’t need fresh towels every day and it’s a waste. Also the 4 USB points by the beds didn’t work. Room was very hot, thermostat and fans didn’t make any difference Other than that, everything was lovely thank you!
Stayed 3 nights in Dec 2025

8/10 Good

Camila

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is good, with friendly staff and a very convenient location. I’m not giving 5 stars, however, because there is no exhaust fan in the toilet or bathroom.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tina

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was well appointed and clean. Front desk staff went above and beyond to resolve unexpected booking problems (all my own fault). A perfect location from which to visit Strasbourg and Christmas Markets.
Stayed 2 nights in Dec 2025

4/10 Poor

James M

Stayed 2 nights in Dec 2025

10/10 Excellent

Ryan Angelo

Travelled with family
Liked: Cleanliness, staff & service
We stayed at Novotel Strasbourg Centre Halles for five nights and chose it mainly for its excellent location. It’s about a 10–15 minute walk to the Christmas markets and roughly 10 minutes to the main train station, which made getting around incredibly convenient. The hotel is also right next to a mall, perfect if you enjoy shopping or just want quick access to stores and food options. Our room was spacious enough for two adults and four full-sized suitcases, which we really appreciated during a longer stay. Overall, we had a pleasant experience. The only downside was the noise level at night. Even though we were on the 5th floor, we could still hear people shouting and talking loudly outside as late as 3 a.m., which made it harder to sleep on some nights. As expected during the holiday season, the hotel is quite expensive, but if you love Christmas and the festive markets, it’s something you just have to accept. All in all, a comfortable stay with a fantastic location—just be prepared for some late-night street noise during the busy season.
Stayed 5 nights in Nov 2025

6/10 Okay

Caitlin

Disliked: Cleanliness
The carpet in the room was stained and filthy, the table was broken, and our room, which was the same room reservation as others in our party, was inferior to theirs. How can rooms priced the same vary so significantly? Also, I could hear the conversations of the guests in the room above and could hear when they flushed the toilet. Not even close to 4 stars.
Stayed 1 night in Nov 2025

2/10 Terrible

Gunho

Stayed 1 night in Nov 2025

6/10 Okay

Fannie

Stayed 1 night in Oct 2025

6/10 Okay

Edward

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The hotel is looking tired and the staffat breakfast needs how to be friendly
Stayed 3 nights in Oct 2025

6/10 Okay

ANGELIKI

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location was excellent, but unfortunately, my experience was affected by a persistent unpleasant smell in the bathroom. I reported the issue to reception upon check-in at 2 p.m. for my 3-night business stay. Although the staff attempted to clean the area, the odor remained, and the initial solution offered was to use a body spray to mask the smell. After repeated follow-ups, my room was finally changed—but only on the last day of my stay. Overall, this made my trip uncomfortable, and I felt the service could have been more accommodating.
Stayed 3 nights in Oct 2025

4/10 Poor

Stephen

Dirty and dingy
Stayed 1 night in Oct 2025

8/10 Good

Yi Chun

Stayed 1 night in Oct 2025