Note fondée sur 922 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
80 % des clients le recommandent
3,9 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Bon établissement

Publié le 12 oct. 2019 sur Hotels
Hôtel au standard nord-américain propre et confortable. Grande chambre spacieuse et propre. Personnel d'accueil serviable et sympathique. Bon établissement.
Commentaires de Gestion de l’hôtel
14 oct. 2019 par General Manager, Gestion de l’hôtel
Dear Elisabeth, It's always a pleasure hearing from our guests. We're glad our attention to cleanliness and service impressed you, and we hope to see you again soon.
3 sur 5
par un voyageur de Canada, Ottawa

Bel hôtel

Publié le 14 oct. 2017 sur Expedia
J'ai beaucoup aimé la gentillesse du monsieur. Je suis arrivé à 04:00am venant du Canada. Il m'a recommandé de garder le lit jusqu'à 12:00 ! Il faut donner une bonne direction sur le Site. Exit 31 South c'est la meilleure sortie pour arrive à l'hôtel
Commentaires de Gestion de l’hôtel
20 oct. 2017 par H patel, Gestion de l’hôtel
Thank you for taking a few moments to share your experience with me. Our customer's feedback is instrumental in our efforts in meeting and exceeding our guest expectations on a consistent basis. I was sorry to hear that we fell short of this during your stay.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur de Canada

Accueil très chaleureux !!!

Publié le 7 janv. 2016 sur Expedia
Pour : personnel et accueil
Contre : matelas du futon
Excellente accueil, souriant et chaleureux. Le seul hic est peut-être l'état du matelas du futon où mes enfants étaient mieux sur le plancher que sur le futon.... Merci beaucoup !!!
Commentaires de Gestion de l’hôtel
10 janv. 2016 par Harry, Gestion de l’hôtel
Thank you for taking the time to comment on your recent stay with us. I was pleased to hear that my entire staff exceeded your expectations during this stay. I will be sure to share you your comments with the team. Best Regards, Harry Manager.
4 sur 5
par un voyageur

Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 avr. 2024 par H Patel., Gestion de l’hôtel
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. We did change your room on the opposite side of highway.
3 sur 5
par un voyageur

Publié le 10 mars 2024 sur Expedia
Could not use shower. Shower settings would not work, either cold or scalding.
Commentaires de Gestion de l’hôtel
12 mars 2024 par General Manager, Gestion de l’hôtel
Dear Dale,While we thank you for being our guest and sharing your feedback, we are sorry to hear you had a concern with the shower. Please know that our team is always ready to provide assistance and address any issues that may arise. We will be sure to review your comments with maintenance and hope we have another opportunity to welcome you back and impress you further.
5 sur 5
par un voyageur

Publié le 28 févr. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
29 févr. 2024 par H Patel., Gestion de l’hôtel
Thank you for taking a few moments to share your experience with me. I was happy to hear the property provided you with a convenient, clean and comfortable setting during your stay. I was pleased to hear you were checked with friendliness of the staff you were in contact with. I will be sure to share your comments with the team. We look forward to the opportunity to serve you again should your travels bring you through the area.
4 sur 5
par un voyageur

Publié le 25 févr. 2024 sur Expedia
Quality Suites has a very accommodating staff. My room was very clean, spacious and quiet. Spent one night so I was pleased.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par H Patel., Gestion de l’hôtel
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. We did change your room on the opposite side of highway.
4 sur 5
par un voyageur

Publié le 20 févr. 2024 sur Expedia
I stayed here in 2021 and did not like it, the place was old and dirty looking once you got past the nice lobby. The bathroom was ugly,old,rusty. However, without knowing my husband and I ended up here in feb. Of 2024, we only stayed one night this time, the hotel has been remodeled and it looks great the room is very spacious and the bathroom is great, as it was remodeled as well it is very clean and new looking. In 2021 we stayed for a week and said we weren't coming back, But now that it has been remodeled we will stay here for the weeks that we come in the summer. And it is affordable and breakfast is included.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Martha,Thank you for your compliments on our updated property! We're glad our clean rooms and included amenities impressed you, and we look forward to having you as our guests again.
5 sur 5
par un voyageur

Publié le 15 févr. 2024 sur Expedia
Right off the highway, plenty of parking in a well lit lot quiet neighbors everytime i have stayed and the rooms are big and clean. And the breakfast in the mornings is a great way to start a new day
Commentaires de Gestion de l’hôtel
20 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Scott,Thank you for sharing your five-star experience at Quality Suites Stratford! We're delighted you enjoyed our convenient location, quiet surroundings, and spacious rooms. It's also fantastic that you started your day with our satisfying breakfast. We look forward to welcoming you back for another pleasant stay.
4 sur 5
par un voyageur

Publié le 11 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par H Patel., Gestion de l’hôtel
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. We did change your room on the opposite side of highway.