Note fondée sur 664 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
83 % des clients le recommandent
3,9 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 15 mars 2020 sur Expedia
Commentaires de Gestion de l’hôtel
16 mars 2020 par Tracy Barnett , Gestion de l’hôtel
Thank you for your comments, We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel soon. Tracy Barnett Sales Office Manager
4 sur 5
par un voyageur

Great hotel. Would stay again

Publié le 12 mars 2020 sur Hotels
Great staff. Lovely hotel. Sauna and changing rooms needed a bit of a clean
Commentaires de Gestion de l’hôtel
13 mars 2020 par Tracy Barnett , Gestion de l’hôtel
Thank you for your comments, We are pleased to hear you enjoyed your stay with us here at the Ettington Chase Hotel. We do hope to be able to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager
5 sur 5
par un voyageur

Birthday weekend away

Publié le 10 mars 2020 sur Hotels
Lovely hotel, room was nice a size and had everything you needed in it. The food was amazing and the staff were lovely. There was a small issue with our bill at check out but that was resolved quickly and easily which was great! Would stay again and recommend to others.
Commentaires de Gestion de l’hôtel
11 mars 2020 par Tracy Barnett, Gestion de l’hôtel
Thank you for your comments, We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel soon. Tracy Barnett Sales Office Manager
4 sur 5
par un voyageur

OK for a one night stay

Publié le 22 févr. 2020 sur Hotels
Hotel was fine for a one night stay. I arrived late and there waa lota of free parking and the reception was well signposted. The lady at check in couldn't have been more friendly or helpful. The restaurant and bar close very early which I thought was unusual. I arrived at 9pm and there was nowhere to get food other than the Sainsbury's supermarket approximately 5 miles away. Room was OK - very tired/dated but OK for one night. I didn't use the gym or leisure facilities as I arrived too late and had to leave early the next day. Express checkout option was good.
Commentaires de Gestion de l’hôtel
24 févr. 2020 par Tracy Barnett , Gestion de l’hôtel
Thank you for your comments, We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. I do apologise that not all aspects of your stay met your expectations. I have passed your comments onto the relevant departments. We hope to welcome you back to the hotel soon. Tracy Barnett Sales Office Manager
4 sur 5
par un voyageur de coventry

Publié le 16 févr. 2020 sur Expedia
very clean and tidy hotel.in a good location and quite.swimming pool big ,but gym and jacuzzi a little on small size
Commentaires de Gestion de l’hôtel
17 févr. 2020 par Tracy , Gestion de l’hôtel
Thank you for your comments, We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel soon. Tracy Barnett Sales Office Manager
3 sur 5
par un voyageur

Just an ok hotel

Publié le 9 févr. 2020 sur Hotels
Spacious Public areas that are generally well maintained. Room was quite tired and needed some work - especially in bathroom. Also mould around window in room. Didn't ear dinner there but breakfast was disappointing and definately not worth £10. Overall, an ok hotel, not 4* standard. Probably better ones available in Stratford area
Commentaires de Gestion de l’hôtel
9 févr. 2020 par t, Gestion de l’hôtel
Thankyou for your comments we will deal with the negative points
5 sur 5
par un voyageur

Very good

Publié le 5 févr. 2020 sur Hotels
Professional and lovely staff
Commentaires de Gestion de l’hôtel
6 févr. 2020 par Operations manager, Gestion de l’hôtel
Thank you for submitting a review of the Ettington Chase. We are pleased that you enjoyed your stay with us and appreciate your feedback of our staff
5 sur 5
par un voyageur

Another pleasant trip to the Chase

Publié le 21 nov. 2019 sur Hotels
We enjoyed another pleasant stay at the Ettington Chase. Comfortable facilities and a great breakfast.
Commentaires de Gestion de l’hôtel
22 nov. 2019 par Tracy Barnett, Gestion de l’hôtel
Thank you for your comments, We are pleased to hear you enjoyed your stay with us here at the Ettington Chase Hotel. We do hope to be able to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager
2 sur 5
par un voyageur

Publié le 18 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
21 nov. 2019 par Tracy Barnett , Gestion de l’hôtel
Thank you for your review, I do apologise that your stay did not meet your expectations on this occasion. We do hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager
3 sur 5
par un voyageur

Publié le 18 nov. 2019 sur Expedia
Very slow restaurant service (45 mins wait for mains ) and the food was cold - only ate there on the first night. I think there were staffing problems. The breakfast buffet was very good The safe door was broken in the room, it was reported just after check in, but not fixed during our stay (3 nights), nor was an alternative room offered. We were offered use of the Hotel safe but that is not very convenient The room, staff and and facilities are good, and it is a great location for Stratford, Warwick and the Cotswolds I would definitely stay again but think twice about eating there
Commentaires de Gestion de l’hôtel
21 nov. 2019 par Tracy Barnett, Gestion de l’hôtel
Thank you for your comments, We are pleased to hear you enjoyed your stay with us here at the Ettington Chase Hotel. I have passed all of your comments onto the relevant departments to be looked into. We do hope to be able to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager