Ratings based on 664 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 15, 2020 on Expedia
Comment from Hotel Management
Mar. 16, 2020 by Tracy Barnett , Hotel Management
Thank you for your comments,
We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel soon.
Tracy Barnett
Sales Office Manager
by A traveller
Great hotel. Would stay again
Posted Mar. 12, 2020 on HotelsGreat staff. Lovely hotel. Sauna and changing rooms needed a bit of a clean
Comment from Hotel Management
Mar. 13, 2020 by Tracy Barnett , Hotel Management
Thank you for your comments,
We are pleased to hear you enjoyed your stay with us here at the Ettington Chase Hotel. We do hope to be able to welcome you back to the hotel in the near future.
Tracy Barnett
Sales Office Manager
by A traveller
Birthday weekend away
Posted Mar. 10, 2020 on HotelsLovely hotel, room was nice a size and had everything you needed in it. The food was amazing and the staff were lovely. There was a small issue with our bill at check out but that was resolved quickly and easily which was great! Would stay again and recommend to others.
Comment from Hotel Management
Mar. 11, 2020 by Tracy Barnett, Hotel Management
Thank you for your comments,
We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel soon.
Tracy Barnett
Sales Office Manager
by A traveller
OK for a one night stay
Posted Feb. 22, 2020 on HotelsHotel was fine for a one night stay. I arrived late and there waa lota of free parking and the reception was well signposted. The lady at check in couldn't have been more friendly or helpful.
The restaurant and bar close very early which I thought was unusual. I arrived at 9pm and there was nowhere to get food other than the Sainsbury's supermarket approximately 5 miles away.
Room was OK - very tired/dated but OK for one night.
I didn't use the gym or leisure facilities as I arrived too late and had to leave early the next day. Express checkout option was good.
Comment from Hotel Management
Feb. 24, 2020 by Tracy Barnett , Hotel Management
Thank you for your comments,
We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. I do apologise that not all aspects of your stay met your expectations. I have passed your comments onto the relevant departments. We hope to welcome you back to the hotel soon.
Tracy Barnett
Sales Office Manager
by A traveller from coventry
Posted Feb. 16, 2020 on Expedia
very clean and tidy hotel.in a good location and quite.swimming pool big ,but gym and jacuzzi a little on small size
Comment from Hotel Management
Feb. 17, 2020 by Tracy , Hotel Management
Thank you for your comments,
We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel soon.
Tracy Barnett
Sales Office Manager
by A traveller
Just an ok hotel
Posted Feb. 9, 2020 on HotelsSpacious Public areas that are generally well maintained. Room was quite tired and needed some work - especially in bathroom.
Also mould around window in room.
Didn't ear dinner there but breakfast was disappointing and definately not worth £10.
Overall, an ok hotel, not 4* standard.
Probably better ones available in Stratford area
Comment from Hotel Management
Feb. 9, 2020 by t, Hotel Management
Thankyou for your comments we will deal with the negative points
by A traveller
Very good
Posted Feb. 5, 2020 on HotelsProfessional and lovely staff
Comment from Hotel Management
Feb. 6, 2020 by Operations manager, Hotel Management
Thank you for submitting a review of the Ettington Chase. We are pleased that you enjoyed your stay with us and appreciate your feedback of our staff
by A traveller
Another pleasant trip to the Chase
Posted Nov. 21, 2019 on HotelsWe enjoyed another pleasant stay at the Ettington Chase. Comfortable facilities and a great breakfast.
Comment from Hotel Management
Nov. 22, 2019 by Tracy Barnett, Hotel Management
Thank you for your comments,
We are pleased to hear you enjoyed your stay with us here at the Ettington Chase Hotel. We do hope to be able to welcome you back to the hotel in the near future.
Tracy Barnett
Sales Office Manager
by A traveller
Posted Nov. 18, 2019 on Hotels
Comment from Hotel Management
Nov. 21, 2019 by Tracy Barnett , Hotel Management
Thank you for your review,
I do apologise that your stay did not meet your expectations on this occasion. We do hope to welcome you back to the hotel in the near future.
Tracy Barnett
Sales Office Manager
by A traveller
Posted Nov. 18, 2019 on Expedia
Very slow restaurant service (45 mins wait for mains ) and the food was cold - only ate there on the first night. I think there were staffing problems. The breakfast buffet was very good
The safe door was broken in the room, it was reported just after check in, but not fixed during our stay (3 nights), nor was an alternative room offered.
We were offered use of the Hotel safe but that is not very convenient
The room, staff and and facilities are good, and it is a great location for Stratford, Warwick and the Cotswolds
I would definitely stay again but think twice about eating there
Comment from Hotel Management
Nov. 21, 2019 by Tracy Barnett, Hotel Management
Thank you for your comments,
We are pleased to hear you enjoyed your stay with us here at the Ettington Chase Hotel. I have passed all of your comments onto the relevant departments to be looked into. We do hope to be able to welcome you back to the hotel in the near future.
Tracy Barnett
Sales Office Manager
