Note fondée sur 132 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mai 2019 sur Expedia
Commentaires de Gestion de l’hôtel
9 juin 2019 par Karen, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 16 févr. 2024 sur Expedia
We had a wonderful 2 night stay in February with lots of snow which was a bonus. Our room was immaculate, a real comfy bed, plenty of tea, coffee and biscuits. The bathroom was brand new with a super powerful shower. The staff were so accommodating and really happy to help with anything we needed, a great shout out for Angela, Moira and the chef. The breakfast had a great choice of hot or cold food. The porridge was to die for and runny poached eggs. The hotel is central fir everything, right across from the ferry terminal too. We will definitely be back. Thank you again for looking after us 👍
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Karen, Gestion de l’hôtel
Hello AlisonThank you so much for this super review. I will pass on your thanks and appreciation to the staff mentioned. The snow was nice while it lasted but delighted to say that Spring seems to be happening now :)
par un voyageur
Publié le 30 déc. 2023 sur Expedia
Worst customer service I ever experienced when the storm hit and all trains and ferries were cancelled for 2-3 days in December 27&28- Angela refused to waive cancellations fees.
We were stranded on the way to the Ferry Inn and I immediately let them know that no trains or ferries were operable.
Angela Charged me $340 for two nights that I couldn’t get there due to the storm cancellations.
I had to buy an additional 2 nights of hotel where I was stranded. Very inconsiderate and I will not stay there in the future. Angela could have at least reduced the amount since it was an act of God storm that stopped all trains and ferries.
I understand she wants $$ but I paid double for those two nights with not so much as an I’m sorry from the Ferry Inn and Angela herself.
Not very kind behavior.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Karen, Gestion de l’hôtel
We are sorry that you feel this way. Our cancellation policy is explained at the time of booking with Expedia.
par un voyageur
Cozy and convenient
Publié le 14 oct. 2023 sur HotelsEveryone working at this hotel has been so kind and helpful. We had some weather-related delays and they helped us figure out what to do. We’ve been very cozy here.
Commentaires de Gestion de l’hôtel
15 oct. 2023 par Karen, Gestion de l’hôtel
Thank you for this lovely review. We are pleased that you managed to find a way to get back to the mainland in time for your flight home :)
par un voyageur
Publié le 6 oct. 2023 sur Hotels
Once again nice room, staff very helpful and no complaints.
Commentaires de Gestion de l’hôtel
7 oct. 2023 par Karen, Gestion de l’hôtel
Thank you :)
par un voyageur
Fine but everything was closed
Publié le 20 sept. 2023 sur HotelsThe room was nice and appeared clean (although there were a previous guest's headphones in the drawer). Unfortunately the bar and restaurant were closed during our stay in mid-September. Same across town apparently as we were told 'there's nowhere open to eat in Stromness' and reception weren't able to suggest anywhere out of town (we were told to look at a tourist website to see what's open in Kirkwall). Parking is not actually free unless you want to park 300m down the street.
par un voyageur
Publié le 18 sept. 2023 sur Expedia
Close to ferry.
Commentaires de Gestion de l’hôtel
18 sept. 2023 par Angela, Gestion de l’hôtel
Thank you. We hope to see you again soon.
par un voyageur
Great for Stromness
Publié le 14 sept. 2023 sur HotelsNice hotel with helpful friendly staff.
Commentaires de Gestion de l’hôtel
14 sept. 2023 par Angela, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 8 sept. 2023 sur Expedia
A true gem of a place. Absolutely recommended for anyone looking stay in Stromness!
Charming older building with all the quirks and foibles that give so much character, but nicely modernized. Very clean and well kept. The staff was wonderfully helpful and friendly. The bar and restaurant are top notch and the perfect place to wind down after a day of exploration.
I will absolutely book here again whenever I return to Orkney.
Commentaires de Gestion de l’hôtel
8 sept. 2023 par Karen, Gestion de l’hôtel
Many thanks for this amazing review :)
par un voyageur
Publié le 28 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2023 par Angela, Gestion de l’hôtel
Thank you
