Note fondée sur 890 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,7 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de La Durantaye
Publié le 31 oct. 2019 sur Expedia
Tout est parfait belle piscine bon accueil de la gentillesse
Commentaires de Gestion de l’hôtel
3 nov. 2019 par Vicky, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Publié le 18 mai 2019 sur Hotels
Commentaires de Gestion de l’hôtel
18 mai 2019 par Matt, Gestion de l’hôtel
Thank you for your 8 out of 10 rating on you previous stay. We were glad to have you as a guest and hope that you return again soon!
par un voyageur
Publié le 30 nov. 2018 sur Hotels
Un GPS est nécessaire pour se retrouver dans cet hôtel défraichi
Bel emplacement en bordure d'un lac mais sans aménagement à la hauteur
Commentaires de Gestion de l’hôtel
8 déc. 2018 par Matt, Gestion de l’hôtel
Thank you for your feedback. Our hotel is located behind a couple of properties. There is not too much we can do about the height as the town has zoning bylaws prohibiting the building to be above 3 stories.
par un voyageur
Aging wedding factory: disappointing
Publié le 9 oct. 2017 sur HotelsThe bed was confortable and the room clean enough. But this hotel is showing ware: run down mini golf and worn out common areas. It is a party factory (there were two weddings and a high school reunion on the night we stayed. They cater to 3 weddings at a time some weekends) and the wedding party our room was next to was very obnoxious. The pool had no clean towels and its water was very cold. The other amenities were certainly not as good as on the pictures: sad exercise room or game room tucked in what would be otherwise a bedroom each, no fire in the fireplaces... Even the lake was disappointing for the geese had covered its beach with guano. I regret having spent so much money for such a bad night sleep!
Commentaires de Gestion de l’hôtel
14 nov. 2017
I am so please to hear that the bed was comfortable and the room was good for you. However I am truly sorry about the other issues you had encounter during your stay I will go ahead and take care of these issues right away.
par un voyageur
Publié le 14 mai 2024
par un voyageur
Publié le 22 avr. 2024
par un voyageur
Publié le 5 févr. 2024 sur Hotels
par un voyageur
Publié le 21 janv. 2024 sur Expedia
The property did not look like the photos, amenities need to be updated there was no balcony or patio attached to our deluxe room, as pictured on the booking website. Disappointed in the lack of food in house which was stated would be available, it was stated when booking breakfast would be available from 8-11 at an additional cost, we had to leave the hotel which was disappointing. Also stated was a snack /deli this location had only vending machines. The pool temperature was not comfortable, nor was there a hot tub as described on the amenities on the booking site. Unfortunately our family will not be returning for a stay at this location.
par un voyageur
No the same as it used to be.
Publié le 14 janv. 2024 sur HotelsNot clean. Found items left behind by orher guests...things just barely under the bed and in the couch cushions (including whipped cream cartridge which no doubt was used for recreational use), left over toiletries in the shower. Very musty smelling. Water leaks in shower and near the ac/heat unit. No working phone in the room but maintenance was very quick to fix it so that was appreciated. The grounds were horrible. Trees down across walkways, construction materisls laid in piles in the grass, outside of building covered in green. We really looked for the good in the place (had our wedding there 10+ years ago and it was dated then but well kept and charming), but it was hard to find something. We had no pillows on the pull out sofa, asked for some and were told they had none. Eventually, staff decided to go into a vacant room and gave us those. Restaurant/ breakfast no longer open... theres a coffe machine tucked away in the lobby but no coffee to be found. We didn't ask for some because at that point, we were just over it. I really hope the owners put money into upgrades and upkeep because this place could be great again.
par un voyageur
Publié le 2 janv. 2024 sur Hotels
