Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,3 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de france
Hôtel de transit
Publié le 14 juill. 2017 sur ExpediaBruyant
Piscine : bassin avec eaux sales
Chambres propres
Hôtel pr passage pas pr séjour
par un voyageur
Dirtiest hotel in sukabumi
Publié le 19 janv. 2024 sur HotelsI booked this hotel twice before and this time the third was shocking, the rooms are very dirty, every surface from floors to counter tops were dirty, dust everywhere, staff not very accommodating.
Not very good if you have dust allergies.
Also your allocated only one pillow per room extra so if you and your partner require extra pillows for comfort you will need to bring your own pillow.
Breakfast is very limited and everything is cold .
We will never come here again and it's a shame as location is good so next time we will choose the horizon hotel.
Had some lovely photographs of the room but will not open the upload part of photos to show how convenient for the hotel
par un voyageur
Good
Publié le 29 sept. 2023 sur HotelsHotel is clean but there is some noise from water bumping my be from room side .
par un voyageur
Publié le 7 mai 2023 sur Hotels
par un voyageur
Avoid this place, better hotels in Sukabumi
Publié le 4 févr. 2023 sur HotelsCheck in was OK, but when got to room there was no balcony, so changed rooms to one with balcony which was half the size and dirty.. no porter's so after a 4 hour drive from Jakarta had to take my bags to room then after changing rooms had to lift a 30kg bag up two flights of stairs not good with back injury as no lift , staff are totally inexperienced and rude.
Had issues with room safe daily and have to wait for staff to come from off site to fix daily,
Room was dirty even after cleaning.
Asked for two spoons one night for us to eat food in the end had to throw food away and still waiting for the spoons.
Breakfast staff also not welcoming and inexperienced.
Only the security staff pleasant and friendly.
Will not stay here again as will be a frequent visitor to Sukabumi..
On checking out had to wait ten minutes for housekeeping to confirm we hadn't done any damage, bit of an insult considering the room was old, dirty and smelly.
Tried uploading photos but will not open the window to do so..
par un voyageur
Publié le 6 janv. 2023 sur Hotels
par un voyageur
Great Hotel. Well come again.
Publié le 29 mars 2021 sur HotelsThe stay was pleasant. The beds were comfortable and rooms were clean. TV cable was ok. Free breakfast was great. Good omelets and pancake/waffles and very good selection of foods to choose from. Overall our stay was wonderful.
Commentaires de Gestion de l’hôtel
2 avr. 2021 par Anya, Gestion de l’hôtel
Dear christopher,
Thank you for your kind review of the hotel. At Anugrah Hotel Sukabumi, we take pride in service excellence and are glad that our hosts have made a positive difference to your trips. Please rest assured that your generous compliments will be passed on to them. Hope to extend the warm hospitality to you again in the near future.
Warm wishes,
Ivanya Shanaz- Duty Manager
par un voyageur
Hotel ordinaries!
Publié le 16 mars 2020 sur HotelsHaving booked for breakfast to be inclusive, we were charged. Quite difficult to communicate as staff English was poor or none.
Availability of beer and wine was poor. Food service could be very slow. Upon leaving early, we had arranged a driver. But the hotel staff left him to sleep in the car park, while we had to arrange another driver ion a hurry.
par un voyageur de Bandung
Publié le 18 janv. 2020 sur Expedia
Hotelnya lumayan bagus tapi pelayanan dan handle problemnya ....PAYAH....sebaiknya pilih hotel yang lain saja
par un voyageur de 日本
Publié le 17 janv. 2020 sur Expedia
宿泊者に対する保険も加入しておらず、しかたなく個人の保険を使うために必要書類を請求したが、スタッフが全く世界の保険状況、減価償却、経費に対する認識の教育を受けておらず、かえってあざ笑う始末。自分の勉強を恥とも思わず、ホテルの規則に従うように要求する姿勢には辟易した。
