Note fondée sur 147 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 févr. 2024 sur Expedia
The staff were very pleasant.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par M.S., Gestion de l’hôtel
Thank you for your review.We'll keep trying to upgrade everything.Looking forward to serving you again in the near future.
par un voyageur de HUXLEY
Publié le 5 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 févr. 2024 par M.S., Gestion de l’hôtel
Thank you for your review.We'll keep trying to upgrade everything.Looking forward to serving you again in the near future.
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Property very old and not updated at all. Shower was pathetic and never staff around
Commentaires de Gestion de l’hôtel
9 févr. 2024 par M.S., Gestion de l’hôtel
Thank you for your review.We'll keep trying to upgrade everything.
par un voyageur
Publié le 29 déc. 2023 sur Expedia
The room was dated but clean. The only issue I had was that the shower didn't spray well or have pressure. Otherwise, the stay was fine.
Commentaires de Gestion de l’hôtel
31 janv. 2024 par M.S., Gestion de l’hôtel
Appreciate your review.We'll keep trying to upgrade everything.Looking forward to serving you again in the near future.
par un voyageur
Publié le 18 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
19 févr. 2024 par M.S., Gestion de l’hôtel
Appreciate your review.Looking forward to serving you again in the near future.
par un voyageur
Awful!
Publié le 30 nov. 2023 sur HotelsUnfortunately upon checking in it was a terrible experience. The room had a foam mattress, no lighting, duct tape on the chair. The atmosphere was so awful I didn’t even end up staying. The staff and everyone around did not make me feel safe. When asking for a full refund they told me they would only refund me one night and not both that I was originally booked in for. I would think that given the disgusting experience and me not staying there at all you would refund me the full amount. This place is likely equivalent to a meth camp!
Commentaires de Gestion de l’hôtel
2 déc. 2023 par Front desk manager, SMI, Gestion de l’hôtel
We do not see any record of you stayed at our place but I assume that your husband was here.We would love to help your husband if he talked to us rather than just leave here without telling us. As he did not even return the room key, we didn't think he checked out. We use Sealy mattress and goose-down duvets so we could have explained him. And we are located at the heart of Sundre and we are renowned as friendly and kind staff who are local and have been with us for years.But we still issued a refund for the second night although we did not have to according to the policy as your husband checked out the next morning by actually returning the room key on the second day.If there's next time, we will try even harder to meet your expectations. Thank you again for taking your precious time to write a review for us.
par un voyageur
Publié le 13 nov. 2023 sur Expedia
The room was clean, the building was kind of out dated
par un voyageur
Publié le 8 nov. 2023 sur Expedia
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par un voyageur
Publié le 16 oct. 2023 sur Expedia
Seen that the restaurant was closed and for rent.
par un voyageur
Publié le 7 sept. 2023 sur Expedia
great staff,easy check in and good location
