Mercure Sunshine Coast Kawana Waters

Property class: 4.5
4.5-star luxury hotel near Sunshine Coast University Hospital

Choose dates to view prices

Photo gallery for Mercure Sunshine Coast Kawana Waters

Standard Room, Multiple Beds
Property entrance
Exterior
Superior Suite
Superior Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
9 Florey Boulevard, Birtinya, QLD, 4575
  • Place, NightQuarter
    ‪10 min walk‬
  • Place, Sunshine Coast Stadium
    ‪4 min drive‬
  • Place, Venue 114
    ‪5 min drive‬
  • Airport, Maroochydore, QLD (MCY-Sunshine Coast)
    ‪22 min drive‬

Room options

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(97 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

Room (Zip Room)

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Suite (Deluxe)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Sunshine Coast

Birtinya stay.Within a 15-minute walk of this Birtinya hotel, you'll find Sunshine Coast University Hospital and NightQuarter. Kawana Beach and Moffat Beach are also within 6 miles (10 km).

What's nearby

  • Sunshine Coast University Private Hospital - 5 min walk - 0.5 km
  • Sunshine Coast University Hospital - 9 min walk - 0.8 km
  • NightQuarter - 10 min walk - 0.9 km
  • Sunshine Coast Stadium - 4 min drive - 2.7 km
  • Venue 114 - 5 min drive - 2.7 km

Getting around

  • Landsborough Station - 20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive

Restaurants

  • ‪Oporto - ‬7 min walk
  • ‪Your Mates Brewing Co. - ‬4 min drive
  • ‪Banjo’s Bakery Cafe - ‬2 min drive
  • ‪Kitchen - ‬3 min walk
  • ‪Summerhouse Birtinya - ‬3 min drive

About this property

Mercure Sunshine Coast Kawana Waters

4.5-star luxury hotel near Sunshine Coast University Hospital
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Mercure Sunshine Coast Kawana Waters. Self parking is free.

This 4.5-star Sunshine Coast hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2015
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Sunshine Coast Kawana Waters offers 81 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 15 to 29 for adults, and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

Property Registration Number 25621752654

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Frequently asked questions

How close is Mercure Sunshine Coast Kawana Waters to the airport?

Mercure Sunshine Coast Kawana Waters is 13.8 mi (21-min drive) away from the Maroochydore, QLD (MCY-Sunshine Coast) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Sunshine Coast Kawana Waters?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Mercure Sunshine Coast Kawana Waters on May 24, 2026 start from CA $142, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Sunshine Coast Kawana Waters have an airport shuttle?

Airport shuttle services are not available at Mercure Sunshine Coast Kawana Waters.

How close is Mercure Sunshine Coast Kawana Waters to the beach?

This hotel is 4 mi (11-min drive) from Kawana Beach and 4.5 mi (10-min drive) from Moffat Beach. Don't forget your sunscreen!

Does Mercure Sunshine Coast Kawana Waters offer free breakfast?

Free breakfast isn’t offered at Mercure Sunshine Coast Kawana Waters, but full breakfast is offered for a fee of between AUD 15 and 29 for adults, AUD 5 and 19 for children. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7 AM to 10 AM.

Is there a casino at Mercure Sunshine Coast Kawana Waters?

No, there is no casino at this hotel.

What time is check-in at Mercure Sunshine Coast Kawana Waters?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Mercure Sunshine Coast Kawana Waters?

This hotel offers free self parking.

Does Mercure Sunshine Coast Kawana Waters have a pool?

Mercure Sunshine Coast Kawana Waters does not have a pool.

Does Mercure Sunshine Coast Kawana Waters have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Sunshine Coast Kawana Waters have a spa?

There are no spa services available at this hotel.

How close is Mercure Sunshine Coast Kawana Waters to downtown Sunshine Coast?

Mercure Sunshine Coast Kawana Waters is 7.3 mi away from Sunshine Coast.

Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1001 reviews
Rating 8 - Good. 306 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerard

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed, great nibbles on arrival
Stayed 1 night in Jan 2026

6/10 Okay

Shelley

Liked: Cleanliness, property conditions & facilities
There was not enough parking spaces. As a woman on her own, I was asked to park over two blocks away and walk back alone at 1:30am - I felt scared to do that.
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check-in was fast and friendly, room was clean and spacious!
Stayed 1 night in Jan 2026

6/10 Okay

Lyndon

Stayed 2 nights in Jan 2026

10/10 Excellent

William, Gold Coast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, great accommodation, easy parking and great staff.
Stayed 2 nights in Dec 2025

6/10 Okay

Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The shower was verging on dangerous, water went everywhere, and made the floor slippery. Otherwise, a clean room, very comfortable.
Stayed 1 night in Jan 2026

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfy bed. Friendly staff.
Stayed 1 night in Jan 2026

8/10 Good

Logan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and reception was great, however i felt the cost of the buffet breakfast was poor value for money, very limited range of food. Thankyou
Stayed 1 night in Jan 2026

10/10 Excellent

Jordan

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Stayed 8 nights in Jan 2026

8/10 Good

Gwynell

Liked: Cleanliness, staff & service
Quite Lux
Stayed 1 night in Jan 2026

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast menu pricey. More vegan options or for example fruit toast as easy option. Dinner was on a limited menu 😒😒
Stayed 3 nights in Jan 2026

6/10 Okay

Melanie

Stayed 1 night in Jan 2026

6/10 Okay

Craig

Travelled with partner
Room was adequate, clean and tidy. Service was good. Would recommend for a short stay, maybe not a long stay
Stayed 2 nights in Jan 2026

6/10 Okay

Jill

Travelled with partner
Disliked: Property conditions & facilities
An older building but the inside was very dated and bathrooms and furnishings were grubby . Staff were pleasant and we only stayed overnight but it was quite expensive considering its condition . Air con was great , towels were clean and it was close to where we needed to be .
Stayed 1 night in Jan 2026

10/10 Excellent

Aarti, Doolandella

Stayed 1 night in Dec 2025

8/10 Good

Anthony

Stayed 1 night in Jan 2026

4/10 Poor

Mirei

Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was gross- the shower room was not cleaned with hair from previous guest all over the shower; grime; shower water flowing out of the shower; the toilet seat broken; broken hanger and clothes from previous guest left in closet; huge stained sheets still used even if cleaned. Extremely gross and will not book again. Seems others have raised the same concerns from other review sites but the hotel does not seem to care as nothing has been done to improve. This is an embarrassment for the Mercure/Accor group and should get the owners to budget more ; review their KPI.
Stayed 1 night in Dec 2025

6/10 Okay

Dale

Travelled with group
Liked: Cleanliness
Was ok, the room was a bit dark, coffee downstairs was great however closed too early for checkout in the morning 10 am couldn’t get a coffee 😔
Stayed 1 night in Jan 2026

8/10 Good

Ross

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was spacious and ready when we arrived. Breakfast was good but not much selection of cooked items. Staff were great. Only complaint is that the toilet in our room hadn’t been cleaned from the previous person.
Stayed 1 night in Jan 2026

10/10 Excellent

Akane

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2026

6/10 Okay

Deidre

Travelled with partner
Liked: Property conditions & facilities
The bathroom shower leaks all over the floor outside the shower. Floor was also dirty around the toilet and under the bed.
Stayed 3 nights in Dec 2025

6/10 Okay

Stephen

Liked: Amenities, property conditions & facilities
Nice and friendly staff, the room had a strange odour though
Stayed 1 night in Dec 2025

6/10 Okay

Heather

Business traveller
Disliked: Property conditions & facilities
Staff were very friendly, had to have the sheets changed due to some marks but was quickly resolved. Easy check in and check out process. Simple rooms but all I needed. Showers need some Reno
Stayed 1 night in Dec 2025