Mercure Sunshine Coast Kawana Waters

4.5 star property
4.5-star luxury hotel near Sunshine Coast University Hospital

Choose dates to view prices

Photo gallery for Mercure Sunshine Coast Kawana Waters

Exterior
1 bedroom, premium bedding, in-room safe, desk
Superior Suite | Living room
Sports facility
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

View in a map
9 Florey Boulevard, Birtinya, QLD, 4575
  • Sunshine Coast University Hospital
    ‪7 min walk‬
  • Moffat Beach
    ‪7 min drive‬
  • Mooloolaba Beach
    ‪11 min drive‬
  • Maroochydore, QLD (MCY-Sunshine Coast)
    ‪21 min drive‬

Room options

Room (Zip Room)

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(74 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Family Suite (Deluxe)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Sunshine Coast

Birtinya stay.Within a 15-minute walk of this Birtinya hotel, you'll find Sunshine Coast University Hospital and NightQuarter. Kawana Beach and Moffat Beach are also within 6 miles (10 km).

What's nearby

  • Sunshine Coast University Hospital - 7 min walk - 0.6 km
  • Sunshine Coast Stadium - 3 min drive - 2.7 km
  • Moffat Beach - 7 min drive - 5.3 km
  • SEA LIFE Sunshine Coast Aquarium - 10 min drive - 10.2 km
  • Mooloolaba Beach - 11 min drive - 11.0 km

Getting around

  • Landsborough Station - 20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive

Restaurants

  • ‪Summerhouse Birtinya - ‬3 min drive
  • ‪Zaraffa's (Drive Thru) - ‬4 min drive
  • ‪Kitchen - ‬3 min walk
  • ‪Guzman Y Gomez - ‬8 min walk
  • ‪KFC - ‬3 min drive

About this property

Mercure Sunshine Coast Kawana Waters

4.5-star luxury hotel near Sunshine Coast University Hospital
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Mercure Sunshine Coast Kawana Waters. Self parking is free.

This 4.5-star Sunshine Coast hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2015
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Sunshine Coast Kawana Waters offers 81 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 15 to 29 for adults, and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation.

Property Registration Number 25621752654

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My hubby an I enjoyed our stay. The staff were helpful an very friendly the food was just plain out yummy close to the Private Hospital. Would have no hesitation in staying again.
Stayed 1 night in Jun 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Near to my appointment
Stayed 2 nights in Jun 2025

8/10 Good

Joan

Stayed 1 night in Jun 2025

10/10 Excellent

marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit. Excellent staff. Will return
Stayed 1 night in Jun 2025

6/10 Okay

Tim

Business traveller
Liked: Cleanliness, amenities
have stayed several times here, this time the room phone was broken. and aircon not working.
Stayed 1 night in Jun 2025

4/10 Poor

Nathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Normally an amazing stay, however it worries me that they’ve changed cleaners as: - first room had 7 and counting live cockroaches - was moved to another room however that had a fan/humidifier or something on the ground - then third room had ants in the bathroom. The front desk staff were all lovely, however it was a very disruptive stay
Stayed 2 nights in Jun 2025

8/10 Good

Alan

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay, I’ve been there before and I was not disappointed the second time either. Friendly staff, very comfortable stay.
Stayed 1 night in Jun 2025

6/10 Okay

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Zahra

Business traveller
Disliked: Cleanliness
It wasn’t very clean
Stayed 1 night in May 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was 5 mins from event location
Stayed 1 night in May 2025

8/10 Good

ross

Stayed 1 night in May 2025

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
..
Stayed 1 night in May 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Room was dated but clean, its a bit of a walk to anywhere. Overall, not bad
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Comfortable

Very comfortable room and helpful staff. Eco friendly hotel, giving $10 credit each day for non service of room. Welcome gift of wine and nibbles. Restaurant on site good range of breakfast and evening meal. Nice views and central to nearby shopping centres..
Stayed 3 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent.
Stayed 1 night in May 2025

10/10 Excellent

Chontell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to hospital was very handy...Rooms should have a microwaves & bowls and plates...
Stayed 2 nights in May 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed dining
Stayed 1 night in Apr 2025

10/10 Excellent

Sheng

good
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our needs clean and comfy
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Parking issue

Very disappointed that there wasn't a car space for me as there was a function on, you would think paying guests should be allocated a parking spot. I was directed to use an outdoor car park at the Day care centre next door!
Stayed 1 night in May 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 1 night in May 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to stay if you're looking for somewhere away from the beach and away from the crowds. Helps to have your own vehicle to get around from here unless you like buses.
Stayed 2 nights in May 2025

10/10 Excellent

Lauren

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025