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ARTOTEL Grand Prima Surabaya

Property class: 4
4-star hotel near Surabaya Town Square, connected to a shopping center

Choose dates to view prices

Photo gallery for ARTOTEL Grand Prima Surabaya

A modern living room with a large window, a dining area, and a seating space.
A modern lobby with a reception desk, seating area, and a large vase on a table.
A hotel room with a large bed, a desk with a chair, a view of the city through large windows, and a bathtub.
A modern interior with a spiral staircase, a potted plant, and a person descending.
A multi-story hotel with a prominent 'ARTOTEL' sign, a modern architectural design, and a well-lit entrance.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jl Hayam Wuruk No 6, 6, Surabaya, East Java, 60242
  • Place, Surabaya Town Square
    ‪1 min walk‬
  • Place, Surabaya Zoo
    ‪5 min walk‬
  • Place, Royal Plaza Surabaya
    ‪7 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪26 min drive‬

Room options

View all photos for Studio 40 King

Room

Studio 40 King

  • Sleeps 2
  • 1 King Bed

View all photos for Suite CEO

A hotel room with a large bed, two bedside tables, a bench, and a view of the city at night.

Suite CEO

  • Sleeps 2
  • 1 King Bed

View all photos for Studio 40 King

A hotel room with a large bed, a desk with a chair, a view of the city through large windows, and a bathtub.

Studio 40 King

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio 40 Twin

A hotel room with a large bed, a smaller bed, a desk with a chair, a TV, a coffee maker, and a view of the city.

Studio 40 Twin

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Prominent Suite

A modern hotel room with a large bed, a flat-screen TV, a desk, and a view of the city.

Prominent Suite

  • 150 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

View all photos for CEO Suite

A modern hotel room with a large bed, two bedside tables, a bench, a TV, and a view of the city through large windows.

CEO Suite

  • 150 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio 40 Twin

  • Sleeps 2
  • 2 Twin Beds

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 155 reviews
The price is CA $43
CA $52 total
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About the area

Surabaya

Wonokromo stay.With a stay at this Wonokromo hotel, you'll be within half a mile (1 km) of Surabaya Town Square and 2 miles (3 km) of Royal Plaza Surabaya. Also, Surabaya Plaza Shopping Mall is within 3 miles (5 km) and Tunjungan Plaza is within 6 miles (10 km).

What's nearby

  • Surabaya Town Square - 1 min walk - 0.0 km
  • Surabaya Zoo - 5 min walk - 0.4 km
  • Ciputra World Mall - 15 min walk - 1.3 km
  • Lapangan Thor Stadium - 17 min walk - 1.4 km
  • Royal Plaza Surabaya - 7 min drive - 4.1 km

Getting around

  • Margorejo Station - 3 min drive
  • Surabaya Gubeng Station - 17 min drive
  • Surabaya (SUB-Juanda) - 36 min drive

Restaurants

  • ‪HR Muhammad - ‬1 min walk
  • ‪hareem resto - ‬2 min walk
  • ‪J.Co Donuts & Coffee - ‬1 min walk
  • ‪Takigawa Sutos - ‬1 min walk
  • ‪Rawon Nguling 2 - ‬1 min walk

About this property

ARTOTEL Grand Prima Surabaya

4-star hotel near Surabaya Town Square, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 7 meeting rooms.

WiFi is free in public spaces. A fitness center, spa services, and gift shops/newsstands are also featured at the business-friendly ARTOTEL Grand Prima Surabaya. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

  • 126 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
ARTOTEL Grand Prima Surabaya offers 126 air-conditioned accommodations with minibars and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and toothbrushes and toothpaste. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

A modern hotel with a swimming pool, outdoor seating, and a contemporary design.
Doubletree By Hilton Surabaya
Surabaya Center
  • Pool
  • Kids pool
  • Parking included
  • Restaurant
4.6 out of 5, Wonderful, 155 reviews
The price is CA $79
CA $96 total
includes taxes & fees
Oct 11 - Oct 12
Doubletree By Hilton Surabaya

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: IDR 128,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ARTOTEL Grand Prima Surabaya

Children and extra beds

  • Children are welcome.

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately IDR 128000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

ARTOTEL TS Suites Surabaya Hotel
ARTOTEL TS Suites Surabaya Surabaya
ARTOTEL TS Suites Surabaya Hotel Surabaya

Frequently asked questions

How close is ARTOTEL Grand Prima Surabaya to the airport?

ARTOTEL Grand Prima Surabaya is 10.3 mi (36-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

How much does it cost to stay at ARTOTEL Grand Prima Surabaya?

As of Oct 7, 2026, prices found for a 1-night stay for 2 adults at ARTOTEL Grand Prima Surabaya on Nov 5, 2026 start from CA $45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ARTOTEL Grand Prima Surabaya have an airport shuttle?

Airport shuttle services are not available at ARTOTEL Grand Prima Surabaya.

How close is ARTOTEL Grand Prima Surabaya to the beach?

This hotel is 9.1 mi (39-min drive) from New Kenjeran Beach.

Does ARTOTEL Grand Prima Surabaya offer free breakfast?

Free breakfast isn’t provided at ARTOTEL Grand Prima Surabaya, but continental breakfast is offered for a fee of IDR 128000 per person. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at ARTOTEL Grand Prima Surabaya?

No, there is no casino at this hotel.

What time is check-in at ARTOTEL Grand Prima Surabaya?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at ARTOTEL Grand Prima Surabaya?

This hotel offers free self parking.

Does ARTOTEL Grand Prima Surabaya have a pool?

ARTOTEL Grand Prima Surabaya does not have a pool.

Does ARTOTEL Grand Prima Surabaya have a restaurant?

Yes, there is a restaurant on site.

Does ARTOTEL Grand Prima Surabaya have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is ARTOTEL Grand Prima Surabaya to downtown Surabaya?

ARTOTEL Grand Prima Surabaya is 3 mi away from Surabaya.

ARTOTEL Grand Prima Surabaya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

6.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. 10/10 Totally recommend!
Stayed 3 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty hotel ,
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Liked: Staff & service
All shops around hotel are closed but website and Wotif and google all say it’s close to things. Would have chosen somewhere else if we had know
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員の対応が良かった。携帯の充電ケーブルを家に忘れてしまいましたが、快く貸して頂きました。
Verified review

8/10 Good

Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2025