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Aloft Surabaya Pakuwon City

4.0 star property
4-star hotel with 1 outdoor pools, connected to a shopping center

Choose dates to view prices

Photo gallery for Aloft Surabaya Pakuwon City

Dining
Lobby
Fitness facility
Deluxe Room, 2 Single Beds
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jalan Kejawan Putih Mutiara No 8, Surabaya, East Java, 60112
  • Place, Sepuluh November Institute of Technology
    ‪8 min walk‬
  • Place, Airlangga University
    ‪4 min drive‬
  • Place, Tunjungan Plaza
    ‪11 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed (Savvy Suite)

Suite, 1 King Bed (Savvy Suite)

Suite, 1 King Bed (Savvy Suite)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban Suite)

Suite, 1 King Bed (Urban Suite)

Suite, 1 King Bed (Urban Suite)

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Surabaya

In shopping district.Within 2 miles (3 km) of this Surabaya hotel, you'll find Sepuluh November Institute of Technology and Airlangga University. Galaxy Mall and Sanggar Agung Temple are also within 3 miles (5 km).

What's nearby

  • Sepuluh November Institute of Technology - 8 min walk - 0.7 km
  • Airlangga University - 4 min drive - 2.6 km
  • Surabaya Plaza Shopping Mall - 10 min drive - 8.0 km
  • Tunjungan Plaza - 11 min drive - 9.6 km
  • Pakuwon Mall - 19 min drive - 17.9 km

Getting around

  • Margorejo Station - 13 min drive
  • Surabaya Gubeng Station - 26 min drive
  • Surabaya (SUB-Juanda) - 51 min drive

Restaurants

  • ‪Noodle House and Kitchen - ‬9 min walk
  • ‪Kannely - ‬11 min walk
  • ‪Jack & John - ‬9 min walk
  • ‪House of WOK - ‬10 min walk
  • ‪Avocado Lovers - ‬8 min walk

About this property

Aloft Surabaya Pakuwon City

4-star hotel with 1 outdoor pools, connected to a shopping center
Aloft Surabaya Pakuwon City offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

There are 7 meeting rooms available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Aloft Surabaya Pakuwon City. Self parking is free.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

  • 233 guestrooms or units
  • 16 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2025
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Aloft Surabaya Pakuwon City offers 233 air-conditioned accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with digital channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 350,000 for adults and IDR 175,000 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Evening entertainment
  • Outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (44 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aloft Surabaya Pakuwon City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 605000.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 350000 for adults and IDR 175000 for children
  • Rollaway bed fee: IDR 605000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Aloft Surabaya Pakuwon City Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

FNU

Liked: Amenities, property conditions & facilities
Good locations
Stayed 1 night in Sep 2025

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel, clean,next to the big shopping mall, good breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem. My friends and I had a wonderful experience staying in this brand new beauty of a Hotel, all staffd are super friendly and welcoming. Recommend for you to come and find out for yourself.
Stayed 1 night in Sep 2025