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New Grand Park Hotel

Property class: 3
3-star hotel with free WiFi, connected to a shopping center

Choose dates to view prices

Photo gallery for New Grand Park Hotel

A hotel room with a large bed, a desk, two chairs, a television, and a window with curtains.
A buffet setup with multiple serving stations, each labeled with different food items.
A banquet hall with rows of chairs covered in white and red sashes, a stage with a red curtain, and a tiled floor.
A paved pathway with potted plants on one side and parked cars on the other.
A hotel reception area with a marble floor, a reception desk, and decorative items including a clock and a sign.

Reviews

5.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Jl. Samudra 3-5, Surabaya, East Java, 60161
  • Place, Pasar Atum Mall
    ‪6 min walk‬
  • Place, Red Bridge
    ‪9 min walk‬
  • Place, Chinatown
    ‪9 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪30 min drive‬

Room options

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a bedside table with a lamp, a chair, and a window with curtains.

Standard Double or Twin Room

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, two chairs, a nightstand, and a window with curtains.

Deluxe Double or Twin Room

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Room

A hotel room with a bed, a round table, two chairs, a desk, and a lamp.

Superior Room

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the area

Surabaya

City center stay.Your stay at this Surabaya hotel places you within a 10-minute walk of Pasar Atum Mall and ITC Surabaya Mega Grosir. Kong Co Kong Tik Cun Ong Temple and Gereja Perawan Maria Tak Berdosa are also within half a mile (1 km).

What's nearby

  • Pasar Atum Mall - 6 min walk - 0.6 km
  • ITC Surabaya Mega Grosir - 6 min walk - 0.6 km
  • Red Bridge - 9 min walk - 0.8 km
  • Chinatown - 9 min walk - 0.8 km
  • Ampel Mosque - 18 min walk - 1.6 km

Getting around

  • Surabaya Kota Station - 4 min walk
  • Surabaya Pasar Turi Station - 6 min drive
  • Surabaya (SUB-Juanda) - 44 min drive

Restaurants

  • ‪Lontong Mie Ny. Marlia - ‬8 min walk
  • ‪Depot Subur - ‬2 min walk
  • ‪Kwong Tung Chineese Resto Jl Waspada - ‬1 min walk
  • ‪Kartiko Jajan Pasar - ‬2 min walk
  • ‪Bubur Madura - ‬1 min walk

About this property

New Grand Park Hotel

3-star hotel with free WiFi, connected to a shopping center
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. There are 6 meeting rooms available. The business-friendly New Grand Park Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking is free.
  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • Built in 1973
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Water dispenser
  • Dining venue
New Grand Park Hotel offers 118 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers with deep soaking bathtubs. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New Grand Park Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 200000.0.
  • Cribs (infant beds) are not available.

Property payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000 per accommodation, per night
  • Administrative fee: IDR 50000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: IDR 50000 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Parties and events are allowed on site. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • There is limited hot water on site.
  • Please note that clothing is optional at New Grand Park Hotel.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at New Grand Park Hotel.

Property is also known as

New Grand Park Hotel Surabaya
New Grand Park Hotel
New Grand Park Surabaya
New Grand Park
New Grand Park Hotel Surabaya, Java
New Grand Park Hotel Hotel
New Grand Park Hotel Surabaya
New Grand Park Hotel Hotel Surabaya

Frequently asked questions

How close is New Grand Park Hotel to the airport?

New Grand Park Hotel is 13.4 mi (44-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

How much does it cost to stay at New Grand Park Hotel?

As of Oct 11, 2026, prices found for a 1-night stay for 2 adults at New Grand Park Hotel on Nov 4, 2026 start from CA $16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does New Grand Park Hotel have an airport shuttle?

Airport shuttle services are not available at New Grand Park Hotel.

How close is New Grand Park Hotel to the beach?

This hotel is 5.2 mi (22-min drive) from New Kenjeran Beach.

Does New Grand Park Hotel offer free breakfast?

New Grand Park Hotel does not offer free breakfast.

Is there a casino at New Grand Park Hotel?

No, there is no casino at this hotel.

What time is check-in at New Grand Park Hotel?

Check-in begins at noon.

Is there free parking at New Grand Park Hotel?

This hotel offers free self parking.

Does New Grand Park Hotel have a pool?

New Grand Park Hotel does not have a pool.

Does New Grand Park Hotel have a restaurant?

New Grand Park Hotel is home to Coffee Shop, which features international cuisine.

Does New Grand Park Hotel have a spa?

There are no spa services available at this hotel.

How close is New Grand Park Hotel to downtown Surabaya?

New Grand Park Hotel is 1.3 mi away from Surabaya.

New Grand Park Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manglende toiletpapir, sengen var redt op men sengetøjet var ikke skiftet. Bruseren fungerede slet ikke, sorte hår ved håndvasken og værelset var generelt snusket og urent.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service

購物飲食很好，方便。

家庭出行比較好，購物放便，旁邊有一個大型購物商場，有美食廣場有很多美食，飲食很方便。滿意度高。