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Surabaya Suites Hotel Powered by Archipelago

4.0 star property
Family-friendly hotel with a spa, connected to a shopping center in Surabaya

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Photo gallery for Surabaya Suites Hotel Powered by Archipelago

Outdoor pool
Reception
Deluxe Suite King
Bar (on property)
Lobby sitting area
Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
Plaza Boulevard, Jalan Pemuda 31-37, Surabaya, East Java, 60271
  • Popular LocationSurabaya Plaza Shopping Mall1 min walk
  • Popular LocationGrand City Surabaya7 min walk
  • Popular LocationTunjungan Plaza15 min walk
  • AirportSurabaya (SUB-Juanda)38 min drive

Room options

View all photos for Junior Suite King

Junior Suite King

Junior Suite King

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite King

In-room safe, desk, blackout drapes, iron/ironing board

Business Suite King

8/10 Very good
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite King

In-room safe, desk, blackout drapes, iron/ironing board

Business Suite King

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Twin

In-room safe, desk, blackout drapes, iron/ironing board

Business Suite Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite King

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite King

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Twin

In-room safe, desk, blackout drapes, iron/ironing board

Business Suite Twin

  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite King

Junior Suite King

Junior Suite King

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Twin

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Twin

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Twin

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Twin

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby sitting area
ibis Surabaya City Center
Spa
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (74)
The price is CA $28
per night
CA $34 total
includes taxes & fees
5 Jun - 6 Jun
ibis Surabaya City Center

About the area

Surabaya

Heart of Surabaya.With a stay at this Surabaya hotel, you'll be steps from World Trade Centre and Surabaya Plaza Shopping Mall. Balai Pemuda and Submarine Monument are also within half a mile (1 km).

What's nearby

  • Surabaya Plaza Shopping Mall - 1 min walk
  • Submarine Monument - 6 min walk
  • Grand City Surabaya - 7 min walk
  • Tunjungan Plaza - 15 min walk
  • Galaxy Mall - 7 min drive

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 13 min walk
  • Surabaya (SUB-Juanda) - 39 min drive

Restaurants

  • Plaza Surabaya - 4 min walk
  • Long's Resto WTC - 2 min walk
  • J.CO Donutes and Coffee - 2 min walk
  • Richeese Factory - 2 min walk
  • Pizza Hut - 4 min walk

About this property

Surabaya Suites Hotel Powered by Archipelago

Family-friendly hotel with a spa, connected to a shopping center in Surabaya
Surabaya Suites Hotel Powered by Archipelago offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1292 square feet (120 square meters) and includes conference space. A children's pool, a steam room, and spa services are also featured at the family-friendly Surabaya Suites Hotel Powered by Archipelago. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This Surabaya hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 7 levels
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Built in 1993
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Surabaya Suites Hotel Powered by Archipelago offers 230 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers.

This Surabaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Indonesian

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Art gallery
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Surabaya Suites Hotel Powered by Archipelago

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 48.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17 (one-way)
  • Rollaway bed fee: USD 48.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Surabaya Plaza
Surabaya Plaza
Surabaya Plaza Hotel
Surabaya Plaza Hotel Java
Surabaya Suite Hotel
Surabaya Suite
Horison Suites Surabaya Hotel
Surabaya Suites Hotel
Surabaya Suites
Horison Suites Hotel
Horison Suites Surabaya
Surabaya Suites Hotel
Surabaya Suites Hotel Powered by Archipelago Hotel
Surabaya Suites Hotel Powered by Archipelago Surabaya
Surabaya Suites Hotel Powered by Archipelago Hotel Surabaya

Surabaya Suites Hotel Powered by Archipelago Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 104 reviews" "
Rating 8 - Good. 43 out of 104 reviews" "
Rating 6 - Okay. 35 out of 104 reviews" "
Rating 4 - Poor. 4 out of 104 reviews" "
Rating 2 - Terrible. 4 out of 104 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hock Sing

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Bakhtiar

Liked: Staff & service
It was ik
Stayed 1 night in Jun 2023

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
The staff are friendly and helpful. The place is clean but the building needs painting and some repairs.
Stayed 2 nights in Apr 2023

10/10 Excellent

Robert E

Stayed 5 nights in Apr 2022

10/10 Excellent

Kuwat

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Kuwat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Kuwat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very convenient and friendly staff allowing us the flexibility and freedom to peruse with ease
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located next to a mall. Room is spacious too
Stayed 2 nights in Aug 2019