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The Trans Luxury Hotel Surabaya

Property class: 4.5
Family-friendly 4.5-star hotel with 2 outdoor pools

Choose dates to view prices

Photo gallery for The Trans Luxury Hotel Surabaya

Couples treatment rooms, sauna, steam room, body treatments
A restaurant with a large abstract mural on the wall, multiple dining tables, and chairs.
Egyptian cotton sheets, premium bedding, in-room safe, desk
Couples treatment rooms, sauna, steam room, body treatments
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl Ahmad Yani No 260, Menanggal, Kec Gayungan, Surabaya, Jawa Timur, 60234
  • Place, City of Tomorrow
    ‪9 min walk‬
  • Place, Petra Christian University
    ‪15 min walk‬
  • Place, Al Akbar Mosque
    ‪6 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪27 min drive‬

Room options

View all photos for Premier Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premier Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Club Premier Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Club Premier Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Celebrity Suite Room

A hotel room with a large bed, a bedside table with a lamp, a bench, and a painting on the wall.

Celebrity Suite Room

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Club Twin Room, City View

A hotel room with two beds, a desk, a lamp, a painting, and a door leading to another room.

Club Twin Room, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

About the area

Surabaya

Central Surabaya getaway .Within a 10-minute walk of the hotel, you'll find Pelita Harapan University Surabaya and City of Tomorrow. Petra Christian University and Universitas Islam Negeri Sunan Ampel Surabaya are also within 2 miles (3 km).

What's nearby

  • City of Tomorrow - 9 min walk - 0.8 km
  • Pelita Harapan University Surabaya - 11 min walk - 0.9 km
  • Petra Christian University - 15 min walk - 1.3 km
  • Al Akbar Mosque - 6 min drive - 3.0 km
  • Universitas Islam Negeri Sunan Ampel Surabaya - 10 min drive - 3.1 km

Getting around

  • Kertomenanggal Station - 3 min walk
  • Surabaya Gubeng Station - 22 min drive
  • Surabaya (SUB-Juanda) - 25 min drive

Restaurants

  • ‪Pepper Lunch - ‬1 min walk
  • ‪Kimukatsu - ‬1 min walk
  • ‪Moost - ‬2 min drive
  • ‪The Coffee Bean and Tea Leaf - ‬1 min walk
  • ‪Nasi Pecel Madiun & Rawon "Bu Maliki - ‬1 min walk

About this property

The Trans Luxury Hotel Surabaya

Family-friendly 4.5-star hotel with 2 outdoor pools
The Trans Luxury Hotel Surabaya offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a children's pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A complimentary children's club, theme park character encounters, and concierge services are also featured at the luxury The Trans Luxury Hotel Surabaya. You'll have access to the outdoor pool at a partner property. A shopping center shuttle, a train station drop-off service, and a bus station shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Surabaya hotel.

  • 249 guestrooms or units
  • 3 dining venues
  • Meeting rooms
  • Built in 2019
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
The Trans Luxury Hotel Surabaya offers 249 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, hair dryers, and toothbrushes and toothpaste.

This Surabaya hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • High chair
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Theme park character encounters

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free secured, covered self parking on site
  • Secured valet parking on site (IDR 50,000 per stay)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 218,000 for adults and IDR 170,000 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Outdoor pool (guest access)
  • Shopping mall
  • Theme park character encounters

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • No elevator

Room amenities

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay movies

Bedroom

  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 605000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 218000 for adults and IDR 170000 for children
  • Secured valet parking fee: IDR 50000 per stay
  • Rollaway bed fee: IDR 605000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property Registration Number 55110, 9120106652913

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

How close is The Trans Luxury Hotel Surabaya to the airport?

The Trans Luxury Hotel Surabaya is 7.8 mi (25-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

How much does it cost to stay at The Trans Luxury Hotel Surabaya?

As of Sept 2, 2026, prices found for a 1-night stay for 2 adults at The Trans Luxury Hotel Surabaya on Sept 7, 2026 start from CA $101, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Trans Luxury Hotel Surabaya have an airport shuttle?

Airport shuttle services are not available at The Trans Luxury Hotel Surabaya.

How close is The Trans Luxury Hotel Surabaya to the beach?

This hotel is 11 mi (43-min drive) from New Kenjeran Beach.

Does The Trans Luxury Hotel Surabaya offer free breakfast?

Free breakfast isn’t provided at The Trans Luxury Hotel Surabaya, but buffet breakfast is offered for a fee of IDR 218000 for adults and IDR 170000 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at The Trans Luxury Hotel Surabaya?

No, there is no casino at this hotel.

What time is check-in at The Trans Luxury Hotel Surabaya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Trans Luxury Hotel Surabaya?

This hotel offers free self parking. Valet parking is available for IDR 50000 per stay.

Does The Trans Luxury Hotel Surabaya have a pool?

The Trans Luxury Hotel Surabaya features 2 outdoor pools and a children's pool.

Does The Trans Luxury Hotel Surabaya have a restaurant?

Yes, there are 3 restaurants on site.

Does The Trans Luxury Hotel Surabaya have a spa?

This hotel has a spa, which features facials, body treatments, and reflexology.

How close is The Trans Luxury Hotel Surabaya to downtown Surabaya?

The Trans Luxury Hotel Surabaya is 5.8 mi away from Surabaya.

The Trans Luxury Hotel Surabaya Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てが素晴らしいホテルでした
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Jul 2026