10/10 Excellent
Julia
Business traveller
Mar 29, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Julia
Stayed 1 night in Mar 2025
Novotel Suzhou Huanxiu Lake
3.5 star property
3.5-star hotel in Xiang Cheng District
Choose dates to view prices
Photo gallery for Novotel Suzhou Huanxiu Lake
Reviews
1010 out of 10
Exceptional
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
- Laundry
Explore the area
No 45 Jinyu Road Xiangcheng District, Suzhou, Jiangsu, 215137
- Suzhou Pingjiang Wanda PlazaPlace, Suzhou Pingjiang Wanda Plaza8 min drive
- Pingjiang RoadPlace, Pingjiang Road10 min drive
- Humble Administrator's GardenPlace, Humble Administrator's Garden10 min drive
- Wuxi (WUX-Shuofang)Airport, Wuxi (WUX-Shuofang)32 min drive
Room options
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
- 33 sq m
- Sleeps 3
- 1 King Bed
View all photos for Superior Room, 2 Twin Beds
Superior Room, 2 Twin Beds
- 33 sq m
- Sleeps 3
- 2 Twin Beds
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
- 38 sq m
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
- 38 sq m
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
- 38 sq m
- Sleeps 3
- 2 Twin Beds
View all photos for Deluxe Suite, 1 King Bed
Deluxe Suite, 1 King Bed
- 65 sq m
- Sleeps 3
- 1 King Bed
About the area
Suzhou
Xiang Cheng District stay.Your stay at this Xiang Cheng District hotel places you within 9 miles (15 km) of Lotus Pond in Moonlight Wetland Park and Chengxu Taoist Temple. Also within 9 miles (15 km) are Suzhou City Moat and Pingjiang Road.
What's nearby
- Suzhou Pingjiang Wanda Plaza - 8 min drive - 12.4 km
- Pingjiang Road - 10 min drive - 13.4 km
- Humble Administrator's Garden - 10 min drive - 13.7 km
- Suzhou University - 10 min drive - 15.3 km
- Suzhou Museum - 10 min drive - 13.7 km
Getting around
- Qinglong Harbor Station - 5 min drive
- Yixing High-Speed Railway Station - 11 min drive
- Wuxi (WUX-Shuofang) - 39 min drive
Restaurants
- Burger King 汉堡王 - 7 min drive
- Starbucks Reserve 星巴克臻选 - 9 min drive
- Tim Hortons - 5 min drive
- McDonald's (麦当劳) - 6 min drive
- Sakura Hut - 14 min drive
About this property
Novotel Suzhou Huanxiu Lake
3.5-star hotel in Xiang Cheng District
There are 8 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. Novotel Suzhou Huanxiu Lake also features laundry facilities, a front-desk safe, and local meal delivery service. Limited free parking is available on a first-come, first-served basis.
This 3.5-star Suzhou hotel is smoke free.
- 1 building
- 116 guestrooms or units
- 6 levels
- 8 dining venues
- Built in 2024
- Breakfast available (surcharge)
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Front-desk safe
- No smoking on site
- Coffee shop
Novotel Suzhou Huanxiu Lake offers 116 air-conditioned accommodations with free minibar items and safes. Beds feature down comforters. 39-cm Smart televisions come with premium cable channels.
Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
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Property amenities
Family friendly
- In-room crib
- Laundry facilities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Height restrictions apply for onsite parking
- Free secured self parking on site
- Limited onsite self parking
- Onsite parking options include a garage
Food and drink
- Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 88 per person
- 8 restaurants
- A coffee shop/cafe
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Area rugs in room
- Doorbell and phone notification
- Hardwood flooring in room
- No elevator
- Tile flooring in public areas
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible gym
- Wheelchair-accessible public washroom
- Wheelchairs on site
Room amenities
Entertainment
- 39-cm smart TV with premium cable channels
Bedroom
- Bedsheets provided
- Blackout drapes
- Down comforter
- Free crib
Bathroom
- Bathrobes
- Children's slippers
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Slippers
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Food and drink
- Free bottled water
- Free stocked minibar
- Meal delivery service
- Restaurant dining guides
More
- Air conditioning
- Desk chair
- Iron/ironing board on request
- Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 2:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed, but service animals are welcome
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately CNY 88 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Union Pay, cash, mobile payments, Alipay, and WeChat Pay. Noise-free guestrooms cannot be guaranteed.
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Novotel Suzhou Huanxiu Suzhou
Novotel Suzhou Huanxiu Lake Hotel
Novotel Suzhou Huanxiu Lake Suzhou
Novotel Suzhou Huanxiu Lake Hotel Suzhou
Novotel Suzhou Huanxiu Lake Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities
10/10
Eco-friendliness