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Mercure Swansea Hotel

4.0 star property
4-star eco-certified hotel near Swansea.com Stadium

Choose dates to view prices

Photo gallery for Mercure Swansea Hotel

Bar (on property)
Check-in/check-out kiosk
Exterior
Classic Room, 1 Double Bed
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Phoenix Way, Swansea, Wales, SA7 9EG
  • Place, Swansea.com Stadium
    ‪4 min drive‬
  • Place, Swansea Marina
    ‪9 min drive‬
  • Place, Swansea Beach
    ‪10 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪58 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(30 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (2 Adults and 1 Child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

7.2 out of 10
Good
(7 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the area

Swansea

Llansamlet stay.Your stay at this Llansamlet hotel places you within 3 miles (5 km) of Swansea.com Stadium and St. Joseph's Cathedral. Dylan Thomas Centre and Swansea Beach are also within 6 miles (10 km).

What's nearby

  • Swansea.com Stadium - 4 min drive - 3.0 km
  • Grand Theatre - 7 min drive - 5.7 km
  • Swansea Marina - 9 min drive - 6.4 km
  • Swansea Beach - 10 min drive - 7.3 km
  • Swansea University - 11 min drive - 8.3 km

Getting around

  • Llansamlet Station - 6 min drive
  • Cardiff International Airport (CWL) - 66 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Domino's Pizza - ‬4 min drive
  • ‪Burger King - ‬20 min walk
  • ‪Morriston Kebab House - ‬3 min drive

About this property

Mercure Swansea Hotel

4-star eco-certified hotel near Swansea.com Stadium
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4564 square feet (424 square meters) and includes conference space. The eco-certified Mercure Swansea Hotel also features multilingual staff, a garden, and complimentary newspapers in the lobby. Self parking is free.

This 4-star Swansea hotel is smoke free.

  • 119 guestrooms or units
  • Meeting rooms
  • 4564 sq ft of conference space
  • 424 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Swansea Hotel offers 119 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Reviews

Mercure Swansea Hotel Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 328 out of 1005 reviews
Rating 8 - Good. 412 out of 1005 reviews
Rating 6 - Okay. 171 out of 1005 reviews
Rating 4 - Poor. 68 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

Reviews

10/10 Excellent

Luke, Sheffield

Stayed 2 nights in Jun 2025

8/10 Good

Ian, Worcester

Liked: Cleanliness, staff & service
Ok for business trip meeting
Stayed 1 night in Jun 2025

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Stayed 1 night in Jun 2025

10/10 Excellent

Ilir

Stayed 1 night in Jun 2025

8/10 Good

Russell

Liked: Staff & service, room comfort
We only stayed the one night as a stopover. The welcome from Summer on reception was cheerful and helpful, despite being late in the day. After a long journey the Welsh cakes were a nice treat. The bar was comfortable, but the furniture needs a clean. The menu was varied and the food freshly prepared. The bar staff were friendly and professional. Plenty of parking and quiet area.
Stayed 1 night in Jun 2025

6/10 Okay

Laurence

Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly clean and well looked after hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

david

It fitted our need. No heating to our room, we are in our eighties and it was cold in the evening, no hot water in the morning only tepid so could not bath or shower. Pillows rock hard . Was told at dinner the meat pie was chicken, never seen a chicken with red meat before [bacon] .
Stayed 1 night in Jun 2025

4/10 Poor

Rachid

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Service was bad rooms are bad beds not comfortable bathrooms no toothpaste no soap just tea. And coffee
Stayed 1 night in Jun 2025

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A few small details detract from nice hotel

Hotel room decor was just a little tired and the tea and coffee-making facilities in the room had not been re-stocked so we only had 1 teabag for 3 people when we arrived. Also the sachets of instant coffee provided are cheap and nasty. The bathroom sink was partially blocked-it was very slow to drain.
Stayed 1 night in May 2025

10/10 Excellent

Darryl

Liked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Sandra

Good car park. Lounge/entrance area and bar area very pleasant.
Stayed 4 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort

swansea stay

Hotel staff and location are excellent. The hotel itself a little tired in places but clean and tidy, overall really good value.
Stayed 3 nights in May 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good welcome at reception also good service in the bar and restaurant area Clean and will stay again
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service
Nice clean room, great breakfast, great staff but very tired and dated.
Stayed 3 nights in May 2025

6/10 Okay

Miss h c Kilgannon

Business traveller
Liked: Cleanliness, staff & service
Ok stay but out of town
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not good.

So got there. Put in a room that STANK of cannabis. Phoned reception and got another room, it was fine. The hotel was pretty worn, bad paintwork and generally substandard for the price. The receptionist was nice and efficient. The night barman was good and acommodating. Service good but hotel bad. Wouldnt stay again. Theres many other better options for comparable prices. On way to and from rooms obviously people smoking in their rooms, the corridors stank. Also more cannabis smell on the way to my new room. Nod good.
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

Sarah

Stayed 1 night in May 2025

8/10 Good

Subha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025