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The Dragon Hotel

4.0 star property
4-star hotel near Swansea Castle

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Photo gallery for The Dragon Hotel

2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Reception
Front of property - evening/night
Bar (on property)
Standard Double Room, 1 Double Bed, Accessible

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
The Kingsway, Swansea, Wales, SA1 5LS
  • Place, Grand Theatre
    ‪6 min walk‬
  • Place, National Waterfront Museum
    ‪9 min walk‬
  • Place, Swansea Marina
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪61 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 1 Double Bed

7.4 out of 10
Good
(29 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

8.0 out of 10
Very good
(20 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Family Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(12 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, 3 Twin Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Triple Room, 3 Twin Beds

  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

7.0 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Bathroom

Standard Double Room, Accessible

  • Sleeps 2
  • 1 Double Bed

About the area

Swansea

Oceanside stay.A stay at this Castle hotel places you steps from Swansea Castle and within a 5-minute walk of Swansea Market. LC Swansea and National Waterfront Museum are also within half a mile (1 km).

What's nearby

  • Swansea Market - 3 min walk - 0.3 km
  • Grand Theatre - 6 min walk - 0.5 km
  • Swansea Arena - 9 min walk - 0.8 km
  • National Waterfront Museum - 9 min walk - 0.8 km
  • Swansea Marina - 11 min walk - 1.0 km

Getting around

  • Swansea Station - 6 min walk
  • Cardiff International Airport (CWL) - 69 min drive

Restaurants

  • ‪Steak by Night - ‬4 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Turkish Kitchen - ‬4 min walk
  • ‪The Bunkhouse - ‬3 min walk
  • ‪McDonald's - ‬3 min walk

About this property

The Dragon Hotel

4-star hotel near Swansea Castle
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

Public spaces have free WiFi. The business-friendly The Dragon Hotel also features concierge services, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Swansea hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Dragon Hotel offers 106 accommodations with coffee/tea makers and hair dryers. 30-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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includes taxes & fees
Jan 2 - Jan 3
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • 30-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 13.95 for adults and GBP 6.95 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Dragon Hotel
Dragon Hotel Swansea
Dragon Swansea
Hotel Dragon
The Dragon Hotel Swansea, Wales
The Dragon Hotel Hotel
The Dragon Hotel Swansea
The Dragon Hotel Hotel Swansea

The Dragon Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 285 out of 1002 reviews
Rating 8 - Good. 266 out of 1002 reviews
Rating 6 - Okay. 195 out of 1002 reviews
Rating 4 - Poor. 126 out of 1002 reviews
Rating 2 - Terrible. 130 out of 1002 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, just dated. Bed was comfy. The shower was great, nice and strong. Location is great in center of Swansea, close to shops and restaurants. It’s nice having ample parking available.
Stayed 3 nights in Sep 2025

2/10 Terrible

Alan

Travelled with partner
Disliked: Amenities
Staff were friendly, however only one lift worked, which would accommodate 2 persons max. Only 1 person with baggage. No buffet breakfast on Saturday morning, the room size was small really
Stayed 2 nights in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Elke

Disliked: Property conditions & facilities
Unser Zimmer war sauber, aber in einem sehr abgewohnten Zustand. Der Teppich war schmutzig, abgetreten und schlug Wellen. Einer der beiden Fahrstühle war außer Betrieb, scheinbar schon länger; der andere war winzig, alt und sehr langsam. Der Frühstücksraum bot einen trostlosen Anblick, das Frühstück war mangelhaft und seinen Preis nicht wert. Die Kaffeemaschine war defekt, als Alternative wurde auf die Beutel mit Instantkaffee verwiesen. Am zweiten Morgen gab es Kaffee aus einer Thermoskanne - leider ungenießbar. Die unmittelbare Umgebung des Hotels war schrecklich, große Baustellen, viele leerstehende Geschäfte und die noch offenen Geschäfte nicht unser Geschmack.
Stayed 2 nights in Sep 2025

6/10 Okay

Samantha

Travelled with group
Liked: Cleanliness, property conditions & facilities
Location and room were good. Arrived a bit early before check in time (20 mins) and I like most places where they let you have the key, they wanted us to pay for early check-in
Stayed 1 night in Sep 2025

2/10 Terrible

Philip

Disliked: Cleanliness, property conditions & facilities
The condition of the room is very poor and dilapidated, the furniture must be 50 yrs old and the chair was threadbare to such an extent you wouldn't want to sit on it. Added to this they wanted £10 a night for parking which wasn't mentioned in the booking. Totally disappointed with the hotel, the front desk staff were okay and entrance gave the impression it was of a much higher level. Also our window had scaffolding in front of it. The management should be ashamed of putting guests in such a poor room and charging these rates. Years ago the Dragon was seen as the hotel to stay at, sadly its the opposite !!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at The Dragon Hotel. Staff are very friendly and helpful. Lovely room and car park on site is handy.
Stayed 1 night in Sep 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, room comfort
Receipt and Bar staff was really friendly, the room was good and clean. However, windows was locked shut and there was no iron in the room.
Stayed 1 night in Sep 2025

6/10 Okay

Gerry

Business traveller
Liked: Staff & service, room comfort
All a bit tired but nice staff
Stayed 1 night in Sep 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, room comfort
A little dated but clean and great location
Stayed 1 night in Sep 2025

10/10 Excellent

Leighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Michael

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Disappointing

Only one elevator was working which meant long delays to access the elevator. Carpets were well worn. Breakfast was disappointing. It was buffet style. The bacon, sausage and other items were under heat lamps and the food was very dry.
Stayed 1 night in Sep 2025

8/10 Good

Delyth

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Good size and clean room helpfull friendly staff good location good breakfast
Stayed 1 night in Sep 2025

6/10 Okay

Brian, London

Travelled with pets, Travelled with partner
Liked: Staff & service
Reception and bar staff very friendly and welcoming. Good shower and comfortable bed. Our room was very hot, and noise from road through open window disturbed my sleep. Chair upholstery in bedroom was soiled, and toilet flush didn't work properly.
Stayed 1 night in Sep 2025

8/10 Good

Sascha

Stayed 1 night in Sep 2025

8/10 Good

Becky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was great. The only issue we came across was the lift. Was very small and myslef and partner couldnt use the lift together as we were to heavy for the left to move. Had 2 lifts but in the time we stated only 1 was ever in use. We were on the 5th floor and we used the stairs coming down. Would stay here again though.
Stayed 2 nights in Sep 2025

10/10 Excellent

victoria

Stayed 1 night in Sep 2025

6/10 Okay

Terry

Liked: Cleanliness, staff & service, amenities
Foyer and staff are very nice, rooms are quite dated and worn out.
Stayed 2 nights in Sep 2025

6/10 Okay

Ping Yuk

Stayed 4 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Standard single beds were narrow - not the full 3foot/90cm
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mattress for the beds

The mattress in my bedroom is not comfortable enough.
Stayed 4 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay... comfortable bed

Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Dated and in need of a refurbishment

Stayed 1 night in Sep 2025

10/10 Excellent

Aneka

Stayed 1 night in Aug 2025