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The Grand Hotel Swansea

3.0 star property
3-star hotel in Castle

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Photo gallery for The Grand Hotel Swansea

Iron/ironing board, free WiFi, bed sheets
Children's activities
Deluxe Double Room, Bathtub
Lobby
Children's activities

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Ivey Place High Street, Swansea, Wales, SA1 1NX
  • Place, Grand Theatre
    ‪10 min walk‬
  • Place, National Waterfront Museum
    ‪12 min walk‬
  • Place, Swansea Marina
    ‪14 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪61 min drive‬

Room options

View all photos for Classic Double Room

Iron/ironing board, free WiFi, bed sheets

Classic Double Room

8.0 out of 10
Very good
(50 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Iron/ironing board, free WiFi, bed sheets

Classic Triple Room

7.2 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

7.4 out of 10
Good
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Family Room

Iron/ironing board, free WiFi, bed sheets

Classic Family Room

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Twin Room

Iron/ironing board, free WiFi, bed sheets

Classic Twin Room

8.0 out of 10
Very good
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Bathroom

Deluxe Double Room, Balcony

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Bathtub

Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • Sleeps 2

View all photos for Classic Twin Room

Iron/ironing board, free WiFi, bed sheets

Classic Twin Room

  • Sleeps 2

Deluxe Double Room With Bathtub

  • Sleeps 2

Classic Single Room

  • Sleeps 1

View all photos for Classic Family Room

Iron/ironing board, free WiFi, bed sheets

Classic Family Room

  • Sleeps 2

View all photos for Classic Triple Room

Hair dryer, towels

Classic Triple Room

  • Sleeps 3

View all photos for Deluxe Double Room with Balcony

Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room with Balcony

  • Sleeps 2

About the area

Swansea

Castle stay.With a stay at this Castle hotel, you'll be steps from Glynn Vivian Art Gallery and Pennard Golf Course. Laserzone and Swansea Castle are also within half a mile (1 km).

What's nearby

  • Plantasia - 5 min walk - 0.4 km
  • Grand Theatre - 10 min walk - 0.9 km
  • Swansea Arena - 12 min walk - 1.1 km
  • National Waterfront Museum - 12 min walk - 1.1 km
  • Swansea Marina - 14 min walk - 1.2 km

Getting around

  • Swansea Station - 1 min walk
  • Cardiff International Airport (CWL) - 72 min drive

Restaurants

  • ‪Sessions by Mumbles Brewery - ‬6 min walk
  • ‪Turkish Kitchen - ‬3 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪BaseKamp - ‬3 min walk
  • ‪Kaspa's - ‬5 min walk

About this property

The Grand Hotel Swansea

3-star hotel in Castle
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Grand Hotel Swansea also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Swansea hotel.

  • 53 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Grand Hotel Swansea offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Similar properties

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Delta Hotels by Marriott Swansea
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 556 reviews
The price is CA $99
CA $119 total
includes taxes & fees
Mar 8 - Mar 9
Delta Hotels by Marriott Swansea

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (GBP 8.50 per night)
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 14.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 20-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 16 2026 to March 30 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 60.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 6.95 for children
  • Nearby parking fee: GBP 8.50 per night (899 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

This hotel will place GBP 60 pre-authorization on a valid credit/debit card for the King and Queen Suite room types for any bookings where payment for the stay will be made on site instead of at the time of booking. This will then be released on departure.

Property is also known as

Grand Hotel Swansea
Grand Swansea
Swansea Grand Hotel
The Grand Hotel Swansea Wales
Swansea Grand Hotel
The Grand Hotel Swansea Wales
The Grand Hotel Swansea Hotel
The Grand Hotel Swansea Swansea
The Grand Hotel Swansea Hotel Swansea

The Grand Hotel Swansea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 383 out of 921 reviews
Rating 8 - Good. 310 out of 921 reviews
Rating 6 - Okay. 138 out of 921 reviews
Rating 4 - Poor. 59 out of 921 reviews
Rating 2 - Terrible. 31 out of 921 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convienient location clean rooms and dining areas. Variety of foods. And very pleasant helpful staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were attentive and professional. Stuart went above and beyond to ensure our stay was delightful and memorable along with the friendly bar staff and reception. Room was well furnished, airy and comfortable, however the bathroom was in need of attention in certain aspects.
Stayed 1 night in Nov 2025

10/10 Excellent

James, Cardiff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and lovely rooms. Check in efficient and in a central location.
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar offers a good selection and the meals are delicious and are a good size. The room was big and had a fridge of a good size included and also packs of tea and coffee, biscuits and milk. The staff were very helpful. Air conditioning kept the temperature of the room comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Jackie

Stayed 1 night in Nov 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to parking, lovely staff, good food, clean, comfortable rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 3 nights in Nov 2025

6/10 Okay

Caitlin

Travelled with partner
Liked: Cleanliness, amenities
I stayed at this hotel back in the summer and had a wonderful stay, the room was fantastic, modern and a lovely big comfortable bed. But this stay was a bit different. The room we were placed in was quite dated, appeared that we were placed in an area of the hotel which was not as modern as the other parts of the hotel/ rooms which are advertised online. Bedroom/bathroom itself was quite basic, appeared to have wear and tear and could do with some TLC! I did find the bed quite uncomfortable and hard and didn’t have that great of a sleep. I found the bedroom absolutely boiling during the middle of the night, turned the thermo on the radiator all the way down and opened the window which helped quite minimally. But having to open the window meant we could hear people walking/shouting/singing past our bedroom window all hours of the morning. I think this may have been just a fluke and just an unfortunate case of being unlucky. The staff were amazing, polite and really friendly. The hotel itself is beautiful and the restaurant is great. I wouldn’t let this put people off staying at this wonderful hotel, I would just recommend that if you want the luxurious element of the stay, IE the room then make sure you book what you want exactly!
Stayed 1 night in Nov 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Bhaswati

Stayed 2 nights in Oct 2025

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms were spotless and well kept, staff were extremely friendly and helpful. Of particular note was the lovely Wendy, the housekeeper who helped us with a room discrepancy. I regret that i didn't catch the name of the lovely blonde staff member at the front desk who also helped us with our room without delay or stress. Everyone was exceptionally kind and warm and the local area was beautiful even in the rain!
Stayed 3 nights in Nov 2025

8/10 Good

Deborah

Stayed 1 night in Nov 2025

10/10 Excellent

Ala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel all together with great staff and reception big area and big bar clean room
Stayed 1 night in Nov 2025

10/10 Excellent

sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, but not free we paid for it
Stayed 3 nights in Nov 2025

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at The Grand Hotel Swansea was very good. The staff were friendly and helpful, the facilities were clean and comfortable, and the location is excellent — right next to the station, which makes everything very convenient. The pub was also great — lively atmosphere, good drinks, and a nice place to relax after a day out. Just one thing to note: if you prefer a room where you can open the window, make sure to mention it when booking, as not all rooms allow this. Overall, a very pleasant experience. I would definitely stay again.
Stayed 5 nights in Oct 2025

6/10 Okay

Marilyn

Liked: Cleanliness, staff & service, amenities
Tiny shower. Dirty area. Great location for the train station
Stayed 2 nights in Oct 2025

10/10 Excellent

Trisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hygenic and clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Urszula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay.

Stayed here a few times. Always clean, friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff were friendly and efficient.
Stayed 1 night in Oct 2025

6/10 Okay

Bhaswati

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service enjoyed the food
Stayed 2 nights in Oct 2025

4/10 Poor

s paul

Disliked: Property conditions & facilities, room comfort
The word Grand, is simply that specific to this property - our room faced the train station drop off are - so very noisy. Carpets in halls, were old, warn & in need of replacing. we felt that Swansea in general, is somewhat depressed. To us, not a place we would recommend visiting/staying - SPA007
Stayed 1 night in Sep 2025

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel nicely redone. Great location across the street from the train station. Small room with ensuite bathroom (shower), small refridgerator, tea coffee cookies tv and comfortable bed. Friendly staff 100 pc satisfied. I will return.
Stayed 1 night in Oct 2025

10/10 Excellent

Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room , lovely staff and good food.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Staff were great, enjoyed my stay . Stayed in room 102, one morning about 4am , was a loud noise. Think was above, sounded like furniture being moved,
Stayed 2 nights in Oct 2025