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The Grand Hotel Swansea

3.0 star property
3-star hotel in Castle

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Photo gallery for The Grand Hotel Swansea

Children's activities
Deluxe Double Room, Bathtub
Lobby
Exterior
Children's activities

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Air conditioning
  • 24/7 front desk
  • Bar

Explore the area

View in a map
Ivey Place High Street, Swansea, Wales, SA1 1NX
  • Place, Grand Theatre
    ‪10 min walk‬
  • Place, Swansea Arena
    ‪12 min walk‬
  • Place, Swansea Marina
    ‪14 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪60 min drive‬

Room options

View all photos for Classic Double Room

Iron/ironing board, free WiFi, bed sheets

Classic Double Room

8.0 out of 10
Very good
(49 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Iron/ironing board, free WiFi, bed sheets

Classic Triple Room

7.2 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Family Room

Iron/ironing board, free WiFi, bed sheets

Classic Family Room

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Twin Room

Iron/ironing board, free WiFi, bed sheets

Classic Twin Room

8.0 out of 10
Very good
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Bathroom

Deluxe Double Room, Balcony

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Bathtub

Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • Sleeps 2

View all photos for Classic Twin Room

Iron/ironing board, free WiFi, bed sheets

Classic Twin Room

  • Sleeps 2

Deluxe Double Room With Bathtub

  • Sleeps 2

Classic Single Room

  • Sleeps 1

View all photos for Classic Family Room

Iron/ironing board, free WiFi, bed sheets

Classic Family Room

  • Sleeps 2

View all photos for Classic Triple Room

Hair dryer, towels

Classic Triple Room

  • Sleeps 3

View all photos for Deluxe Double Room with Balcony

Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room with Balcony

  • Sleeps 2

About the area

Swansea

Castle stay.With a stay at this Castle hotel, you'll be steps from Glynn Vivian Art Gallery and Pennard Golf Course. Laserzone and Swansea Castle are also within half a mile (1 km).

What's nearby

  • Pennard Golf Course - 2 min walk - 0.2 km
  • Grand Theatre - 10 min walk - 0.9 km
  • Swansea Arena - 12 min walk - 1.1 km
  • National Waterfront Museum - 12 min walk - 1.1 km
  • Swansea Marina - 14 min walk - 1.2 km

Getting around

  • Swansea Station - 1 min walk
  • Cardiff International Airport (CWL) - 72 min drive

Restaurants

  • ‪Costa Coffee - ‬8 min walk
  • ‪First Call Coffee - ‬2 min walk
  • ‪BaseKamp - ‬3 min walk
  • ‪Turkish Kitchen - ‬3 min walk
  • ‪Suba - ‬5 min walk

About this property

The Grand Hotel Swansea

3-star hotel in Castle
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Grand Hotel Swansea also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Swansea hotel.

  • 53 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Grand Hotel Swansea offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Similar properties

Exterior
Delta Hotels by Marriott Swansea
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 490 reviews
The price is CA $112
CA $135 total
includes taxes & fees
Nov 23 - Nov 24
Delta Hotels by Marriott Swansea

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (GBP 8.50 per night)
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 14.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 20-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 60.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 6.95 for children
  • Nearby parking fee: GBP 8.50 per night (899 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

This hotel will place GBP 60 pre-authorization on a valid credit/debit card for the King and Queen Suite room types for any bookings where payment for the stay will be made on site instead of at the time of booking. This will then be released on departure.

Property is also known as

Grand Hotel Swansea
Grand Swansea
Swansea Grand Hotel
The Grand Hotel Swansea Wales
Swansea Grand Hotel
The Grand Hotel Swansea Wales
The Grand Hotel Swansea Hotel
The Grand Hotel Swansea Swansea
The Grand Hotel Swansea Hotel Swansea

Reviews

The Grand Hotel Swansea Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 367 out of 889 reviews
Rating 8 - Good. 299 out of 889 reviews
Rating 6 - Okay. 136 out of 889 reviews
Rating 4 - Poor. 57 out of 889 reviews
Rating 2 - Terrible. 30 out of 889 reviews

Reviews

8/10 Good

Gwendoline

Stayed 1 night in Sep 2025

4/10 Poor

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a good hotel.!!

Room very old no hot towel rail phone to receptionist not working and no room service menus very inadequately run and very rude receptionist.!
Stayed 3 nights in Aug 2025

10/10 Excellent

Marsha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel I’ve stayed in

From the time we stepped into the hotel the receptionist was so helpful and accommodating to the fact we were 3 hrs early . The bar is very relaxing and spacious the staff couldn’t do enough for you . We had an evening meal which was spectacular. And breakfast what a menu beautiful. The staff and accommodations is amazing
Stayed 1 night in Aug 2025

4/10 Poor

Heather

Travelled with family
Liked: Staff & service
The lobby, hallways & lifts were very stinky!!! Such a strong scent I could hardly breathe,,,it was awful!!
Stayed 1 night in Aug 2025

8/10 Good

Zhixiong

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Eirion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good although not in the best area of Swansea. Hotel made up for that service good and clean and quiet bedroom even though it was on the main road by train station. Will go back again
Stayed 3 nights in Aug 2025

8/10 Good

Vidhya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Pleasant and helpful staff. Hotel is a little old but reasonably updated. Appreciated the large shelf space in the bathroom.
Stayed 1 night in Aug 2025

8/10 Good

Kirsty

Travelled with family
Liked: Cleanliness, room comfort
Breakfast was amazing but room had broken furniture in it and little one hurt himself on the chair.
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew B.

Stayed 1 night in Aug 2025

6/10 Okay

Victoria

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean rooms and very friendly staff what else would one need? Washrooms could use a vanity upgrade and maybe hooks for towels but otherwise fabulous hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chukwudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Review

Excellent facilities. Good food and amiable staff
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not impressed

Stayed in Bristol the night prior for half the money, cleaner hotel, better service, better amenities and no issues. The Grand was very expensive for the room quality, issues with the Aircon, no window to open, door frame hanging off, dirty carpet in the corridors, holes in the bathroom tiles, dirty pillows
Stayed 1 night in Jul 2025

8/10 Good

Irfan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really helpful. Location was excellent. Old building but seemed ok for the rating of the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Shaun

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Our initial twin room was very small and smelt strongly of bleech on entering. The aircon unit did not work so asked to be moved. Were moved to a room with a balcony. The balcony was dirty but the room was much more of a standard that we would have expected in the first place. The room photos on expedia are very deceptive and are similar to the upgraded room we ended up in rather than the standard room we initially booked.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Urszula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right by train station

Stayed overnight with friends in a triple room which is nice to have as an option. Not all hotels have this. Was a pretty basic room but would expect that for the price. Ideal location literally right outside the train station. More expensive rooms look lovely so would come again and give them a go. No early check in offered even if room is ready which is a shame.
Stayed 1 night in Jun 2025

10/10 Excellent

louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent breakfast and handy location right next to the train station.
Stayed 3 nights in Jun 2025

8/10 Good

Wing Ho, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jun 2025

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it here

Amazing stay, my rooms was huge, fresh and clean. Right next to the train station but there is parking at the station for £5 for 24 hours which is really cheap
Stayed 1 night in Jun 2025