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Mountain Heritage Hotel

4.5 star property
Family-friendly 4.5-star hotel near Everglades Historic House & Gardens

Choose dates to view prices

Photo gallery for Mountain Heritage Hotel

Aerial view
Mountain View Room | Terrace/patio
In-room dining
Exterior
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pool
  • Housekeeping

Explore the area

Map
Apex & Lovel Streets, Katoomba, NSW, 2780
  • Three Sisters
    ‪3 min drive‬
  • Echo Point Lookout
    ‪3 min drive‬
  • Katoomba Scenic World
    ‪3 min drive‬

Room options

View all photos for Heritage Spa and Fireplace Room

1 bedroom, premium bedding, pillowtop beds, desk

Heritage Spa and Fireplace Room

9.8 out of 10
Exceptional
(14 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

In-room dining

Heritage Suite

9.6 out of 10
Exceptional
(8 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Mountain View Room

Mountain View Room | Terrace/patio

Mountain View Room

9.6 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Room

1 bedroom, premium bedding, pillowtop beds, desk

Heritage Room

9.0 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Katoomba

Heart of Katoomba.Stay at this Katoomba hotel and you'll be within half a mile (1 km) of Blue Mountains Cultural Centre and 2 miles (3 km) of Leura Mall. Leura Cascades and Three Sisters are also within 2 miles (3 km).

What's nearby

  • Blue Mountains Cultural Centre - 7 min walk - 0.6 km
  • Leura Mall - 3 min drive - 2.0 km
  • Three Sisters - 3 min drive - 2.3 km
  • Echo Point Lookout - 3 min drive - 2.3 km
  • Katoomba Scenic World - 3 min drive - 2.7 km

Getting around

  • Katoomba Station - 8 min walk
  • Sydney Airport (SYD) - 86 min drive

Restaurants

  • ‪Old City Bank Brasserie - ‬7 min walk
  • ‪Sushi n Co. - ‬9 min walk
  • ‪Elephant Bean Cafe - ‬12 min walk
  • ‪Sanwiye - ‬7 min walk
  • ‪Mountain Culture Beer Co - ‬10 min walk

About this property

Mountain Heritage Hotel

Family-friendly 4.5-star hotel near Everglades Historic House & Gardens
Mountain Heritage Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 5 meeting rooms are available. Event space at this hotel measures 3854 square feet (358 square meters) and includes a conference center. A library, a terrace, and an arcade/game room are also featured at the luxury Mountain Heritage Hotel. Free self parking is available.

This 4.5-star Katoomba hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3854 sq ft of conference space
  • 358 sq m of conference space
  • Built in 1908
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottled water. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

38-inch LCD televisions come with premium cable channels and first-run movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Filipino, French, German, Italian, Japanese, Korean

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Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: AUD 25 for adults and AUD 18 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Accessibility

  • No elevator

Room amenities

Entertainment

  • 38-inch LCD TV with premium cable channels
  • First-run movies

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 25 for adults and AUD 18 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number 2780

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains

Mountain Heritage Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 999 reviews
Rating 8 - Good. 332 out of 999 reviews
Rating 6 - Okay. 120 out of 999 reviews
Rating 4 - Poor. 33 out of 999 reviews
Rating 2 - Terrible. 11 out of 999 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John, Langley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to base your Blue Mountain excursions from. Excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The property in many aspects is looking tired; exterior paintwork. The carpets need a good shampoo; just to remove normal wear and tear traffic dirt. Cleaning was generally good but more attention is needed to cleaning into fittings e.g. toilet cystern buttons were clean but the surrounds had small amounts of dirt around them, which would have been easily removed with attention. Still enjoyed our stay there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole, Menzies Creek

Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Kang

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant and the room have a good view. Property is within walkable distance to Katoomba.
Stayed 2 nights in Feb 2025

6/10 Okay

Annette

Travelled with partner
Liked: Cleanliness, staff & service
The bed was comfortable. Bathroom small but ok. Bedroom furniture is old and has had a few knocks and scrapes. The breakfast was included in our rate and ok but no fresh fruit so had to pay extra for that. Housekeeping on day one not great as no coffee pods for coffee machine, glasses not cleared and towels not changed. Second day was better. Food in restaurant in the evening was nice and service very good
Stayed 3 nights in Mar 2025

10/10 Excellent

Loyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Francis

Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

. Been there before and will go again

A lovely old-world hotel with magnificent views from the lounge and restaurant. Rooms are elegant and spacious. The restaurant was top notch. Been there before and will go again.
Stayed 1 night in Feb 2025

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely stay and wonderful piano player at the bar
Stayed 3 nights in Feb 2025

8/10 Good

Leah

Liked: Staff & service, property conditions & facilities, room comfort
We did have an issue upon check in however this was rectified quickly and the young lady at reception was very help. Situated only a 5 minute easy walk to the centre of town made this accommodation very convenient.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zhala, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I enjoyed our visit very much. The setting, service, dare I say ambience was a delight. Special mention must go to the maestro of the piano who entertained us both Friday and Saturday night. We have already recommended to close friends.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 3 nights in Feb 2025

8/10 Good

Mel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
It’s a step back in time with old fashioned charm and I feel like this hotel is overpriced for what you get, and the $8 room service fee is a bit much considering the price of the menu items. Its clean enough, great views.
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is an absolute cracking place to stay.
Stayed 1 night in Jan 2025

8/10 Good

Lynh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A amazing place to stay at Katoomba. The hotel is so beautiful and the staff were wonderful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable with great views of the mountains.

Mountainview rooms very comfortable and great views. Old style hotel - would definitely book again
Stayed 1 night in Dec 2024

10/10 Excellent

Manli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, breakfast was lovely!
Stayed 1 night in Dec 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Friendly staff, very cozy. Will stay here again.
Stayed 1 night in Dec 2024