Note fondée sur 125 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,3 Service et personnel
3,1 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Calgary
Publié le 23 sept. 2023 sur Expedia
par un voyageur
Publié le 17 sept. 2023 sur Expedia
par un voyageur
Publié le 17 sept. 2023 sur Expedia
This property would be amazing if management would be a little better. The manager would turn off the Wi-Fi for some reason and you would need to go to the front desk to ask her to turn back on. Very strange!!
Commentaires de Gestion de l’hôtel
18 sept. 2023 par J, Gestion de l’hôtel
We had a shaw cable Internet issue at that night. Sorry for inconvenience and thank you for staying with us.
par un voyageur
Publié le 10 sept. 2023 sur Expedia
par un voyageur
Publié le 1 sept. 2023 sur Expedia
par un voyageur
Not too bad
Publié le 25 août 2023 sur HotelsThey charged us parking for the 2nd car. And refused free late checkout after 11am. We would have to pay hourly for any extra hour. Right by the lake. Everything else is ok for the price.
par un voyageur
Publié le 14 août 2023 sur Expedia
par un voyageur
Publié le 11 août 2023 sur Expedia
Great location but this place look really old, need update for sure. We could see outside trough the wall, beds and pillow really not comfortable, coffee really gross(they should promote hometown best coffee.. No fan in bathroom, no hood fan so it got really smoky in the room when i was cooking. Soap and shampoo was poor quality.
Commentaires de Gestion de l’hôtel
11 août 2023 par j, Gestion de l’hôtel
You had a smoking room booked when you checked in and we changed it to non smoking with kitchen with no extra fee. It was been raining all day and you were not happy about it. Sorry, we can not do anything about weather.
par un voyageur
Publié le 9 août 2023 sur Expedia
Renter beware with this property. I’ll start by saying the location is great. We were in a pinch to find a place for the partial August long weekend due to another cancellation. Surprised to see availability beachfront but now know why. The property is dated and run down, uncomfortable furniture (holes in chairs, etc) and very limited resources in the room.
The most frustrating part is the owners/people that work there. I am a very pleasant, professional person who was there with my child for a hockey camp - quiet and respectful. We had booked a room with one queen-sized bed and the person at check-in asked repeatedly if I wanted two beds - which I replied no. We checked into the room and on searching for the fridge (the furniture is not standard - it was not an obvious mini-fridge) discovered a murphy bed in a cupboard-looking wall piece.
We did not use the murphy bed but did pull it back to check it out (looked sketch).
Discovered when my credit card was posted I was charged extra and when I called to inquire, the person on the phone was very rude and said the bed was obviously used. I had read other reviews that had similar complaints - lots of hidden charges or charged for things that most hotels would include in their nightly stay. Just know that my recent experience was the same - whatever you paid is likely not what you will be billed at check out.
Commentaires de Gestion de l’hôtel
9 août 2023 par J, Gestion de l’hôtel
We confirmed that the hider bed was unlocked and been used so that there was a double beds rate charged.
par un voyageur
Publié le 1 août 2023 sur Expedia
Do not recommend, save your money, rooms are very outdated and smell like hangover, was charged an extra 80, seem like they will charge you for anything!!
Commentaires de Gestion de l’hôtel
1 août 2023 par J, Gestion de l’hôtel
Your reservation was cancelled due to debit card and we do not do cash deposit here. But you came to property to check in and we made a exception for you guys. You chose a family smoking room Max occupied 2 adults and 2 children. There was 2 adults and 3 big children indian people and then you brought another 2 adults into your room not allowed. You have been charged addtional people charge at the check out. You left huge waste bag and foods everywhere. That is why we do not do cash deposit! No respect and responsible people.
