Note fondée sur 438 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,1 Service et personnel
2,9 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 juin 2024
Had to make an unplanned stay but got it at a great price. The hotel was OK and served its purpose. Interacted with a couple of staff members and they were courteous.
par un voyageur
Publié le 11 mars 2024 sur Expedia
Ruiddo
Commentaires de Gestion de l’hôtel
13 mars 2024 par Hotel Management , Gestion de l’hôtel
Dear juana, Thank you for choosing Extended Stay America. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Hotel Management
par un voyageur
Publié le 9 mars 2024 sur Expedia
Distance to my destination
Commentaires de Gestion de l’hôtel
9 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear Benvenuto, Thank you for taking the time to provide us with your valuable feedback regarding your recent stay. We are glad you loved our location and that we were ideally situated near everything you planned to see and do in the city. We hope you choose us again the next time your travels bring you back to the area.Sincerely,Hotel Management
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Amazing customer service they are able to deal with the most rude uptight individuals I seen it myself and they did it with an smile SELF CONTROL
par un voyageur
Publié le 12 févr. 2024
I did not appreciate not knowing the kitchen did not come with utensils. I could have brought stuff from home and not have to buy them from the store. I have a family with lots of food allergies, so when out of town i must have a kitchen. The front staff was helpful.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Hotel Management, Gestion de l’hôtel
Dear Kari, We apologize for any inconvenience caused by the lack of utensils in the kitchen, and we appreciate your feedback. We understand the importance of having a well-equipped kitchen, especially when dealing with food allergies. Your comments will be shared with our team to ensure a more transparent communication about the amenities available. On a positive note, we're glad the front staff was helpful, and we hope you had a comfortable stay overall. It was a pleasure hosting your visit, and we look forward to seeing you again.Sincerely,Hotel Management
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Staff was not welcoming at all. She act as if I was bothering her when I walked in . She was on her personal phone when I first arrived and continued her conversation while checking me in not once did she even put the phone down.
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Hotel Management , Gestion de l’hôtel
Dear Chanel, Thank you for choosing to stay at our hotel. Please accept our apologies for the inconvenience you experienced due to our staff not being welcoming during your check-in. We have shared your comments with our team so we can take the appropriate action moving forward. Thank you again for your sincere feedback. We hope to have the opportunity to welcome you back soon.Sincerely,Hotel Management
par un voyageur
Publié le 4 févr. 2024 sur Expedia
par un voyageur
Publié le 2 févr. 2024 sur Expedia
par un voyageur
Publié le 28 janv. 2024 sur Hotels
par un voyageur
Publié le 26 janv. 2024 sur Expedia
