Note fondée sur 893 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par patrice de Marseille
bon pour une étape
Publié le 19 nov. 2014 sur HotelsHôtel situé dans le quartier universitaire. Un peu mort en soirée. Confort assuré.
par un voyageur
Publié le 29 avr. 2024
The staff was excellent. The room was spacious, comfortable and clean. The bathroom tub/shower was a little worn. I would definitely stay at this property again.
Commentaires de Gestion de l’hôtel
30 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Peter, Thank you for making Residence Inn Tallahassee Universities at the Capitol a part of your travel plans. It is nice to know you were pleased with our courteous associates and well-kept, relaxing accommodations. However, we regret not meeting some of your expectations. We appreciate your feedback and look forward to seeing you again on your future visit to the area. Keith Hoogerheyde,General Manager
par un voyageur
Publié le 17 mars 2024 sur Hotels
Everything was perfect except the cups in our suite were dirty
Commentaires de Gestion de l’hôtel
18 mars 2024 par General Manager, Gestion de l’hôtel
Dear Patricia, Thank you for choosing to stay with us at Residence Inn Tallahassee Universities at the Capitol. We are glad to know you overall had a pleasant stay and that you enjoyed most aspects of your time with us. That said, we regret the oversights made when servicing your guestroom and the disappointment this caused. We will share your comments with our housekeeping associates as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.Keith Hoogerheyde General Manager
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par General Manager, Gestion de l’hôtel
Dear Guest, Thank you for the wonderful rating for Residence Inn Tallahassee Universities at the Capitol. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Keith Hoogerheyde General Manager
par un voyageur
Publié le 13 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Mayte, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Tallahassee Universities at the Capitol; we hope to see you again soon. Keith Hoogerheyde, General Manager
par un voyageur
Publié le 7 mars 2024 sur Expedia
The rooms were large and comfortable.
The breakfast was delicious and had a wide selection to choose from.
The staff were friendly and helpful.
Grateful for the shuttle to the airport.
Commentaires de Gestion de l’hôtel
9 mars 2024 par General Manager, Gestion de l’hôtel
Dear Rhonda, Thank you for staying at Residence Inn Tallahassee Universities at the Capitol. We are glad you liked our comfortable accommodations and that you appreciated our shuttle service. We are also happy to know you enjoyed our breakfast offerings and that our devoted associates took great care of you. We will certainly share your praises with them. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Keith Hoogerheyde General Manager
par un voyageur de Spring
Publié le 4 mars 2024 sur Expedia
Hotel is very nice. I was very impressed with my room. I was even able to enjoy the live band across the street from my room. Breakfast was good and the 2 ladies working the kitchen were so very nice. I would definitely stay again.
Commentaires de Gestion de l’hôtel
6 mars 2024 par General Manager, Gestion de l’hôtel
Dear Shannon, Thank you for the kind review of Residence Inn Tallahassee Universities at the Capitol. We are thrilled to know you enjoyed your time with us and that our thoughtfully crafted property and intuitive associates enhanced your visit. It was also a delight reading our complimentary breakfast offerings started your day on the right note. We loved accommodating you, and we sincerely appreciate your dedication to staying with us again; we look forward to it.Keith Hoogerheyde, General Manager
par un voyageur
Publié le 3 mars 2024 sur Expedia
GREAT experience here! We booked last minute that morning and called to confirm with no issues. Check in was simple and uneventful. The attendant was sweet and respectful.
The room was clean on the third floor with a parking lot view with city streets beyond. I slept with the window open and it was silent beyond the occasional hum of an engine. Beautiful sunny and warm morning.
Breakfast was amazing but a little crowded as I slept in. The bed was too comfy not to.
We left our room at 11 on the dot and I received an email with a receipt of $30 parking charges (no one mentioned this but not a big deal to me) as well as $4 beverage. I assume from the water bottles on the counter we drank.
Overall a good stay and would do it again!!!
Commentaires de Gestion de l’hôtel
5 mars 2024 par General Manager, Gestion de l’hôtel
Dear Amanda, Thank you for sharing your review of Residence Inn Tallahassee Universities at the Capitol. We are glad to know you had a seamless check-in experience and that you were pleased with our courteous front desk staff and well-kept accommodations. However, we regret not meeting some of your expectations and your disappointment with some of our charges. These fees are listed on our websites, and we will share your comments appropriately. We appreciate your feedback and look forward to seeing you again on your future visit to the area. Keith Hoogerheyde, General Manager
par un voyageur de Jacksonville
Publié le 1 mars 2024 sur Expedia
Clean and in a good location. The room was sandwiched between the dining area and a nearby traffic light, thereby making extremely noise late into the night and very early in the morning. Very hard to get sleep there.
Commentaires de Gestion de l’hôtel
2 mars 2024 par General Manager, Gestion de l’hôtel
Dear Bryan, We appreciate your feedback and apologize for the inconvenience caused by the noise issues that you encountered during your stay. Please accept our sincere apologies for this type of disturbance. We understand the importance of providing our guests with a peaceful and comfortable environment, and we regret falling short in this regard. We take noise concerns seriously and would like to let you know that for future visits, our front desk is available around the clock to help make you as comfortable as possible. Your feedback is valuable to us as we continuously strive to improve the experience of our guests. We are actively working with local business partners, city leadership, and local law enforcement for a solution to the disruptive level of noise you experienced. Specifically, the city of Tallahassee’s leadership is copied for their continued awareness of the severity of the issues caused for our guests by the high level of unabated noise in the Gaines St. area. We hope they will soon find a permanent resolution to the situation. We remain confident in their concern for the visitors to the FSU campus and our capital city. Ensuring a positive experience during their stay in our beautiful, vibrant, and active neighborhood is our shared priority. We genuinely appreciate your understanding, and we hope you will consider giving us another opportunity to provide you with a more tranquil and enjoyable stay in the future. Thank you for choosing us; we look forward to serving you better in the future.Keith Hoogerheyde General Manager
par un voyageur
Publié le 27 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Guest, Thank you for the excellent rating! It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. Whether your focus is on relaxation or productivity, Residence Inn Tallahassee Universities at the Capitol provides a rejuvenating retreat. It was our pleasure accommodating you, and we hope to see you again soon. Keith Hoogerheyde,General Manager
