Note fondée sur 862 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Fantastic
Publié le 6 juin 2023 sur HotelsWhat a great hotel, great rooms with a really comfy bed, fantastic views, really clean and very friendly staff, couldn’t fault it at all.
Commentaires de Gestion de l’hôtel
8 juin 2023 par Gilles Felgen, Gestion de l’hôtel
Dear Thomas, I am happy to hear you enjoyed you stay with us in our beautiful city! It is a real pleasure to know that you enjoyed the room and our friendly staff who work harder every day to make sure all our guests feel welcomed and comfortable. Thank you again for you kind words and we hope to welcome you again in the future!Kind regards, Gilles Felgen Swissôtel Tallinn General Manager
par un voyageur
Publié le 12 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2022 par Gilles Felgen, Gestion de l’hôtel
Dear Sancak,Thank you for the lovely rating.We are happy you were satisfied and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager
par un voyageur
Publié le 3 oct. 2022 sur Expedia
Très propre et décoré agréable .
Très bon emplacement .
Commentaires de Gestion de l’hôtel
11 oct. 2022 par Gilles Felgen, Gestion de l’hôtel
Dear Nadege,Thank you for the lovely rating.We are happy you were satisfied, and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager
par un voyageur
Publié le 14 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2022 par Gilles Felgen, Gestion de l’hôtel
Dear Guest, thank you for the rating!We hope that you enjoyed your stay with us and if there is anything we could improve, please don't hesitate to let us know.We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager
par un voyageur
Publié le 23 janv. 2022 sur Hotels
Magnifique !!
Commentaires de Gestion de l’hôtel
24 janv. 2022 par Darja, Gestion de l’hôtel
Dear Pablo, We are really grateful for this lovely feedback! We are happy that you enjoyed your stay with us and that everything met your expectations. We hope to welcome you back to Swissotel Tallinn soon! Kind regards, Swissotel Tallinn
par un voyageur
Great stay in Tallinn
Publié le 25 nov. 2021 sur HotelsFantastic stay in this great hotel perfectly located
Commentaires de Gestion de l’hôtel
26 nov. 2021 par Gilles, Gestion de l’hôtel
Dear Kevin,
thank you for the lovely feedback!
We are really happy that you enjoyed your stay with us and that everything was to your liking.
We hope to welcome you back to Swissotel Tallinn soon!
Kind regards,
Gilles Felgen
Swissotel Tallinn
General Manager
par un voyageur
A 4 stars hotel pretending to be a 5 stars
Publié le 20 nov. 2021 sur HotelsWell. It is announced as a five stars hotel. It is not… Politicians, head of states etc sleep there… Well their floor and service must be good.
But I had a Swiss Room (big one, with King Bed, city view etc… and not the cheapest one). But I am sorry, there is no soul in this hotel. First it looks more like a Four Stars Hotel than a Five Stars. My SPA experience was so so… The swiming pool is nice, but no Jacuzzi (!?). Treatments and massage are also so so… Amenities in the room are not amazing.
I stayed a week and they forgot to do my room twice even though I was putting sign to request house keeping on the door early in the morning… Really disappointed…
Even though there are 30 floors, the view is great, restaurant and bar on the 30th floor offers a great view.
I travel a lot, stay in a lot of 4 or 5 stars hotels. This one is definitely off my list for my next trip to Tallinn.
Commentaires de Gestion de l’hôtel
24 nov. 2021 par Gilles, Gestion de l’hôtel
Dear Sam,
Thank you for taking the time to tell us about your experience at the Swissôtel Tallinn. I am sorry that your spa treatment and room cleaning experience did not meet your expectations; please allow me to express my sincerest apologies.
At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Gilles Felgen
General Manager
par un voyageur
Publié le 16 févr. 2020 sur Expedia
Accueil personnels excellent et très serviables ; climatisation trop bruyante ; TV hors d'âge ; cloison vitrée salle de bain peu agréable et intimiste ; manque d'information dans la chambre (documents et fonctionnement) ; Petit déjeuner excellent ;
Séjour très agréable dans son ensemble ;
Commentaires de Gestion de l’hôtel
2 mars 2020 par Swissotel Tallinn General Manager, Gestion de l’hôtel
Dear Guest!
Thank you for staying at Swissotel Tallinn.We are very happy that you enjoyed your stay with us. We hope to welcome you back in Swissotel Tallinn soon!
Kind regards,
Gilles Felgen
Swissotel Tallinn General Manager
par un voyageur
Publié le 22 janv. 2020 sur Hotels
Juste la piscine qui n’était pas disponible de nouveau
Commentaires de Gestion de l’hôtel
24 janv. 2020 par Swissotel Tallinn General Manager, Gestion de l’hôtel
Dear Guest!
Thank you for staying in Swissotel Tallinn! Unfortunately at the moment our pool is closed for annual maintenance. We continuously seek to improve our services and renovate. Hopefully next time you have a chance to enjoy our Pürovel Spa & Sport as well! We are looking forward to the opportunity to welcome you back to Swissotel Tallinn soon enough!
Kind regards,
Gilles Felgen
Swissotel Tallinn General Manager
par un voyageur
Superbe nuit
Publié le 26 août 2019 sur HotelsSuperbe hotel et accueil souriant. La chambre est très spacieuse et donne une magnifique vue sur la ville. Nous y avons très bien dormi (une nuit). Nous n'avons pas eu le temps d'aller au spa (compris dans le prix), bien dommage ! En tout cas, qualité au rendez-vous !
Commentaires de Gestion de l’hôtel
6 sept. 2019 par Swissotel Tallinn General Manager, Gestion de l’hôtel
Dear Julie,
Thank you for this excellent review! We are extremely happy that you had a memorable stay with us. We truly appreciate your kind words. Hopefully next time you have time to visit our Pürovel Spa & Sport as well! We are looking forward to the opportunity to welcome you back to Swissotel Tallinn soon enough!
Kind regards,
Gilles Felgen
Swissotel Tallinn General Manager
