Ratings based on 3,755 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 8, 2024
Beautiful scenery
The room is a bit worn out but it was sufficient.. Jake was so fun and friendly at my check in.
Made me smile
Comment from Hotel Management
Apr. 10, 2024 by Lori, Hotel Management
Thank you for your review. I am sorry to hear about your room and will have our staff check on that. I am glad to see that Jake made you smile. He has that effect on people.
by A traveller
Posted Mar. 24, 2024
Comment from Hotel Management
Apr. 15, 2024 by breana andrews, Hotel Management
Thank you for your review.I am glad to see that you enjoyed your visit with us.
by A traveller
Posted Mar. 23, 2024
We liked that the room had two floors with two separate bathrooms so we could all get ready at the same time. One thing we didn’t like is when we looked up at the ceiling from our bed there was a Band-Aid taped to the ceiling and there was a big wad of hair on the stairs.
Comment from Hotel Management
Mar. 24, 2024 by breana andrews, Hotel Management
Thank you for your feedback, we will be investigating internally. please allow us another opportunity to wow you in the future!
by A traveller
Posted Mar. 19, 2024
Comment from Hotel Management
Apr. 10, 2024 by Lori, Hotel Management
Thank you for your review. I am sorry to see that you didn't enjoy your visit with us. We would love to hear about your stay.
by A traveller
Posted Mar. 8, 2024
Comment from Hotel Management
Mar. 12, 2024 by Breana Andrews , Hotel Management
awesome review, glad we could be of service, until next time, chow!
by A traveller
Posted Feb. 2, 2024 on Expedia
Comment from Hotel Management
Feb. 3, 2024 by Chase Suites Front Office, Hotel Management
Thank you, Cherlyn!
by A traveller from Rigby
Posted Feb. 2, 2024 on Expedia
Check in was quick and amazing! We used the shuttle to pick us up after turning in our rental
Car. They were quick and wonderful! Looks like a great night for us!
Comment from Hotel Management
Feb. 2, 2024 by Chase Suites Front Office, Hotel Management
Thank you for the kind words Kathleen! We hope to host you again in the near future!
by A traveller from Toledo
Posted Feb. 1, 2024 on Expedia
The just was great and the area is Really nice
Comment from Hotel Management
Feb. 2, 2024 by Chase Suites Front Office, Hotel Management
Thank you for the kind words, Lavita! We hope to see you again in the near future.
by A traveller
Posted Feb. 1, 2024 on Expedia
Comment from Hotel Management
Feb. 2, 2024 by Chase Suites Front Office, Hotel Management
Thank you, Lalo!
by A traveller
Chase
Posted Feb. 1, 2024 on HotelsOnly issue was that there were small roaches in room and bathroom.
Comment from Hotel Management
Feb. 1, 2024 by Chase Suites Front Office, Hotel Management
We are sorry to hear that, but we hope that you will give us another chance to host you in the future!