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Heritage Hotel Cameron Highlands

3.0 star property
Family-friendly 3-star hotel near Cameron Highland Night Market

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Photo gallery for Heritage Hotel Cameron Highlands

Daily cooked-to-order breakfast (MYR 35 per person)
1 bedroom, minibar, in-room safe, desk
Exterior
2 restaurants, breakfast, lunch, dinner served; barbecue
1 bedroom, minibar, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Jalan Gereja, Cameron Highlands, Tanah Rata, Pahang, 39000
  • Cameron Bharat Tea Plantation
    ‪1 min drive‬
  • Cameron Highland Golf Club
    ‪3 min drive‬
  • Cameron Highland Night Market
    ‪3 min drive‬
  • Ipoh (IPH-Sultan Azlan Shah)
    ‪90 min drive‬

Room options

View all photos for Superior King

Superior King

Superior King

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Quad

Deluxe Quad

Deluxe Quad

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 38 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the area

Tanah Rata

In Tanah Rata .Stay at this Tanah Rata hotel and you'll be within half a mile (1 km) of Church of Our Lady of Mount Carmel and 2 miles (3 km) of Cameron Highlands Trail No. 9. Agro Technology Park in MARD and Spa Village are also within 2 miles (3 km).

What's nearby

  • Cameron Bharat Tea Plantation - 1 min drive - 1.6 km
  • Cameron Highlands Trail No. 9 - 2 min drive - 2.3 km
  • Agro Technology Park in MARD - 2 min drive - 2.3 km
  • Cameron Highland Golf Club - 3 min drive - 2.7 km
  • Cameron Highland Night Market - 3 min drive - 2.7 km

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 82 min drive

Restaurants

  • ‪Restoran Ferm Nyonya - ‬6 min walk
  • ‪Travellers Bistro & Pub - ‬4 min walk
  • ‪Misokimchi Tanah Rata - ‬6 min walk
  • ‪Yong Teng Cafe - ‬7 min walk
  • ‪Rosette Restaurant - ‬6 min walk

About this property

Heritage Hotel Cameron Highlands

Family-friendly 3-star hotel near Cameron Highland Night Market
There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. 5 meeting rooms and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 2236 square feet (208 square meters) and includes a conference center. A fitness center, a rooftop terrace, and a library are also featured at the family-friendly Heritage Hotel Cameron Highlands. Free self parking is available.

This 3-star Tanah Rata hotel is smoke free.

  • 238 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • 2236 sq ft of conference space
  • 208 sq m of conference space
  • Terrace on the roof
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Heritage Hotel Cameron Highlands offers 238 accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Malay

Similar properties

Front of property - evening/night

Copthorne Hotel Cameron Highlands

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.6 out of 5, Good, 1,002 reviews
The price is CA $48
CA $56 total
includes taxes & fees
Jun 26 - Jun 27
Copthorne Hotel Cameron Highlands

Property amenities

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 28 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heritage Hotel Cameron Highlands

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MYR 35 for adults and MYR 28 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Cameron Highlands Heritage Hotel
Heritage Cameron
Heritage Cameron Highlands
Heritage Cameron Highlands Hotel
Heritage Cameron Highlands Tanah Rata
Heritage Cameron Hotel
Heritage Hotel Cameron Highlands
Heritage Hotel Cameron Highlands Tanah Rata
Hotel Heritage Cameron
Hotel Heritage Cameron Highlands
Heritage Hotel Cameron Highlands Tanah Rata
Heritage Cameron Highlands
Heritage Hotel Cameron Highlands Hotel
Heritage Hotel Cameron Highlands Tanah Rata
Heritage Hotel Cameron Highlands Hotel Tanah Rata

Heritage Hotel Cameron Highlands Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 190 out of 637 reviews
Rating 8 - Good. 258 out of 637 reviews
Rating 6 - Okay. 125 out of 637 reviews
Rating 4 - Poor. 47 out of 637 reviews
Rating 2 - Terrible. 17 out of 637 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Dino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, annoying wifi

Very nice older hotel. Service and breakfast very good. Only annoying thing was the need to log into Wifi couple of times a day. I would return.
Stayed 1 night in Mar 2025

8/10 Good

Miz

Stayed 2 nights in Feb 2025

8/10 Good

POL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con muchos servicios pero esteticamente antiguo. Lo complicado es llegar no esta muy bien indicado. Y como hay otros hoteles antes te confundes. Buen servicio y comida. Habitacion sin aireacondicionado solo ventilador. Por la noche refresca. Puedes ir caminando al centro.

4/10 Poor

Glynn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Poor rooms and breakfast

The room was dirty and uncomfortable. We upgraded and the 1st room had a wet carpet and smelled. Finally, we got a satisfactory room. The breakfast was poor and kept running out of food. The staff were very helpful.
Stayed 1 night in Feb 2025

4/10 Poor

Glynn

Very poor rooms

Our room was dirty and in poor condition, we paid for an upgrade and the new room had a wet smelly carpet. Finally we got a room that was acceptable. Hotel is tired and needs work doing to it. The breakfast wasn’t very good and unfortunately we would not return to this hotel.
Stayed 1 night in Feb 2025

8/10 Good

YONG MO

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Cameron Highlands are so beautiful and our stay at the Heritage made our visit a memorable one!
Stayed 5 nights in Dec 2024

10/10 Excellent

WANG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 2 nights in Oct 2024

10/10 Excellent

ROZAILAN

Liked: Cleanliness, property conditions & facilities
Big room condition with corridor, bed not so bad, huge parking area
Stayed 1 night in Nov 2024

10/10 Excellent

Shahriar

Stayed 2 nights in Nov 2024

10/10 Excellent

Kai Leung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, large room, clean condition...
Stayed 1 night in Oct 2024

8/10 Good

Rahilah

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Louise

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Maheen, Sacramento

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t want to say this but the experience I had I don’t want anyone else to have so here it goes. It was awful- ruined my entire trip to the point I had to cut it short. The hotel is filthy. Our first room’s bathroom had black mold. I contacted the front desk and Expedia- they first said they would clean it and no one came. Then after a long time finally I contacted them again and they said that they would offer another room. The other two rooms we saw were also not great and one of the other ones also had black mold so I went with the one that seemed ok. At night we noticed the headboard which had a layer of dirt. The pillows smelled like wet dog and we couldn’t handle it. Then to top it off it felt really eerie so we kept one of the lights on but were kind of scared, then went to sleep. In the morning we decided that there was no way for us to continue and cut the whole trip short as these issues were too much for us and we really didn’t want to keep changing rooms or hotels as we had a lot of luggage. Just beware- some of the staff is nice and some is just not. Hassle to try to talk them into refunding anything as I had paid for 3 days and Expedia said it was up to the hotel.
Stayed 3 nights in Aug 2024

6/10 Okay

Nur

Travelled with group
Liked: Cleanliness, staff & service
The facilities are abit old but functioning. I wished they provided better room slippers. The floor is really cold especially at night. Also, the ironing board is shared amongst the level/hotel, which is a first for me. Really wish that there were hooks in the toilet for me to hang my clothes. The hotel is on top of the hill, so please hail a taxi from the bus terminal especially if you have luggage! (Cost 15RM)
Stayed 2 nights in Jul 2024

10/10 Excellent

Abdul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice & clean. The rooms are spacious. There are other sports activities and play area for kids.
Stayed 1 night in Jul 2024

2/10 Terrible

Maheshkumar

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible place… not worth even if it is free!

Run down place… not worth even if it’s free!
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Room was big and view from balcony was great, but the bathroom is not in the best condition and needs to be replaced. Breakfast was included with stay and pretty good.
Stayed 3 nights in May 2024

6/10 Okay

cherie

Travelled with group
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
The hotel location was nice but the room was old, tired and lack of maintenance. Would not recommend this hotel.
Stayed 1 night in Mar 2024

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked 4 rooms and they were not clean with doors and many cupboards damaged. Towels not very clean. Rooms also got many insects. Tap without proper cap resulting in water spraying instead of flowing down when turned on.
Stayed 2 nights in Mar 2024

8/10 Good

Chee Mun, Tempe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked two rooms and found out that one side can be hotter and the other side cool depending on direction of sun. No AC units to cools the hot side, Also extra surprise charges were requested upon check in and in addition Expedia choice of breakfast included does mean that and was a place where breakfast was chargeable.
Stayed 2 nights in Jan 2024

6/10 Okay

ALISON

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Noisy - all voices from reception echoed upstairs to my room. Rooms are very dated and bathrooms grimy. Window in my room didn’t shut properly as latch was broken. Rubbish all round the grounds. Staff were very pleasant.
Stayed 2 nights in Jan 2024

10/10 Excellent

Muru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
seamless check in; comfortable room; bathroom was spacious but shower speed can be improved. However, carpeting need replacement; breakfast items need major upgrade.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Overall it was a good stay however the hotel is not well maintained in terms of cleanliness- The carpets arent clean. The restaurant food was not good
Stayed 2 nights in Dec 2023