Note fondée sur 37 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Orono mn
Wonderful relaxing view
Publié le 4 avr. 2024 sur HomeAwayVery enjoyable houseboat setting in quiet key. Evenings on rooftop patio are the best !
Commentaires de Gestion de l’hôtel
4 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank You for the review!
par un voyageur
Publié le 12 janv. 2024 sur Expedia
The Manatee was a nice size for a houseboat. We specifically wanted it because we felt it would accommodate our family of five (which includes three young adults). The rate is overpriced in my opinion. We stayed at two other places during our Key West/Palm Beach vacation, both comparably priced to this (one being a similar size to the Manatee) and the other two were much nicer. The houseboat definitely needs some TLC. Unfortunately, the a/c was out during our stay. Mike did offer to let us stay in another houseboat because of this. However, the alternative was very small, and I didn't want us climbing all over each other. So, we chose to stay in the Manatee with no a/c. It made for a very damp and sticky stay. Maybe because it is an older boat, there was a very strong "old house" musty smell. Overall, we will probably not return. Mike, though, was very nice to work with and did refund us a small amount due to the a/c not working.
par un voyageur
Manageable issues, but definitely some concerns
Publié le 2 janv. 2024 sur HomeAwayThe good: The houseboat could easily sleep 8; it feels quite spacious. The top deck was great as well. The beds and pillows were comfortable. There were also plenty of towels. It also seemed clean. Finally, there is also a new bar on site, for interested parties, but we never had noise pollution from it.
The bad: The fridge can only be a fridge or freezer; you’ll want to plan accordingly. The hot water runs out very quickly (3 minutes?). Though they offer other showers onsite, most were not usable (e.g., one was locked, one had pee in it, the final one wouldn’t turn on).
The ugly: When we checked in, the manager told us that the AC was broken on our boat. He said he couldn’t offer anything else that night, nor were we offered a hotel voucher or discount for the lack of AC, but he said we could look at another, smaller one the next night. They did leave 3 fans. He said he didn’t have our number, which is why there wasn’t forewarning. He was not apologetic, and instead, positioned it as our fault. Additionally, after checking in and being given the keys, we attempted to lock the boat, and realized the lock was broken. We brought it to the manager’s attention. Again, no apology, just sarcasm about how to lock a door. The manager did have a worker look at the lock the next day, and the result was the same: They said it can’t be fixed, so you’ll have to just deal with it. Finally, there was mold behind the kitchen trashcan on the wood framing. VERY dismissive manager.
par un voyageur
An Awesome Place
Publié le 13 nov. 2023 sur HomeAwayOn the water… doesn’t get any better!
par un voyageur
Family lobster trip
Publié le 7 août 2023 sur HomeAwayI thought the accommodations were very nice. I was a little sad that there weren’t more pops, pans and cooking dishware. The two barbecue grills at the front of the marina were falling apart, and it made it very hard to cook in the evenings.
Commentaires de Gestion de l’hôtel
9 août 2023 par VrboOwner, Gestion de l’hôtel
Hi,
Thanks for the review.
When I check guests in and do a walk through on the houseboat, I show where the pots/pans are stored and mention, "if you need anything, just ask. We may have it in housekeeping or there is a 'dollar store' located less then a mile from the resort" (we have sets of NEW pots/pans in housekeeping).
As it relates to the BBQ grills, since we are basically out over 'salt water', then tend to corrode quickly. Unfortunately you where here near the end of there useful service. The next set of guests, will experience 'new' BBQ grills. That's how 'life in the keys' operates.
I noticed you checked in on a Tuesday (my day off). I will make sure my collogues mention what I've stated above, when they check in a guest.
Question: Were you UNABLE to cook in the houseboat or on the grill?
THX,
Mike
par un voyageur
Double booked
Publié le 12 juin 2023 sur HomeAwayVRBO booked us with a place that was already booked and the property manager had to find us a place to stay which was too small but the only thing he had available. VRBO messed this one up according to the property manager. Will deal direct with this property in the future.
Commentaires de Gestion de l’hôtel
14 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi Allan,
I'm glad we were able to accomidate your group over 2 houseboats.
Thanks for the review.
Let me know when you plan to return and I'll take care of you.
THX,
Mike
par un voyageur
Beautiful Views and Amazing Hosts
Publié le 15 avr. 2023 sur HomeAwayWe had our 3 children with us and everyone enjoyed their stay! The views were amazing from dawn until dusk. The staff and hosts were extremely friendly and helpful. We will be back!!
par un voyageur
Great location
Publié le 24 mars 2023 sur HomeAwayCozy cottage within walking distance of all major attractions in Key West. Clean, room for 6 adults. Enjoyed pool. Easy and Efficient communication with Roberta
Commentaires de Gestion de l’hôtel
26 mars 2023 par VrboOwner, Gestion de l’hôtel
Hi Tracey,
It looks like the review we received is for another resort. We do not have cottages and we are not 'close' to Key West.
THX,
Mike
par un voyageur
Can’t wait to go again
Publié le 16 févr. 2023 sur HomeAwayHad an amazing time in Tavernier. The house boat was just as expected! Mike was a great host and easy to get in contact with.
Commentaires de Gestion de l’hôtel
17 févr. 2023 par VrboOwner, Gestion de l’hôtel
Hi Tim,
Thanks for the review.
Have a great day!
Mike
par un voyageur
The trio
Publié le 6 févr. 2023 sur HomeAwayEverything was clean and orderly on the boat and around the marina. Had a great time visiting with other guests.
Commentaires de Gestion de l’hôtel
11 févr. 2023 par VrboOwner, Gestion de l’hôtel
Hi,
Thanks for the review.
