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Hotel Santa Paula

Property class: 3.5
3.5-star hotel near Casa Humboldt

Choose dates to view prices

Photo gallery for Hotel Santa Paula

A two-story house with a swimming pool, outdoor seating, and a balcony.
A courtyard with a pool, potted plants, and a staircase leading to a second floor.
A bedroom with a large bed, wooden wardrobe, and a desk with a lamp.
A restaurant interior with wooden beams, tables with red placemats, and a brick wall.
A reception area with a wooden desk, a blue wall, and a chandelier.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle de la Veracruz No. 15, Taxco, GRO, 40200
  • Place, Santa Prisca Cathedral
    ‪2 min walk‬
  • Place, Borda Square
    ‪2 min walk‬
  • Place, Guerrero Park
    ‪2 min walk‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

A bedroom with two beds, a desk, a ceiling fan, and a mirror.

Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A bedroom with a bed, wooden dresser, and a TV on a wooden cabinet.

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Taxco

Barrio de la Veracruz stay.With a stay at this Barrio de la Veracruz hotel, you'll be steps from Casa Humboldt and Santa Prisca Cathedral. Silver Museum and Casa Borda Cultural Center are also within half a mile (1 km).

What's nearby

  • Casa Humboldt - 1 min walk - 0.0 km
  • Santa Prisca Cathedral - 2 min walk - 0.2 km
  • Borda Square - 2 min walk - 0.2 km
  • Guerrero Park - 2 min walk - 0.2 km
  • Figueroa House Museum - 3 min walk - 0.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 172 min drive

Restaurants

  • ‪Rosa Amaranto - ‬2 min walk
  • ‪Tacos "El Chino - ‬2 min walk
  • ‪Casa Santa Lucía - ‬4 min walk
  • ‪De Totopo Y Salsa - Chilaquilería - ‬1 min walk
  • ‪Tia Calla Centro - ‬3 min walk

About this property

Hotel Santa Paula

3.5-star hotel near Casa Humboldt
There's a restaurant on site. WiFi is free in public spaces. Hotel Santa Paula offers its guests an outdoor pool and a children's pool. Hotel Santa Paula also features a terrace, a front-desk safe, and a porter.

This 3.5-star Taxco hotel is smoke free.

  • 15 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Dining venue
Hotel Santa Paula offers 15 accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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The price is CA $83
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includes taxes & fees
Sep 22 - Sep 23
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Property amenities

Family friendly

  • Children's pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 7:00 AM to 10:00 PM; MXN 240 per day; discounts available

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 42-inch smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Paula

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 240 per day (1312 ft away; open 7:00 AM to 10:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:30 AM to 9:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Paula Taxco
Santa Paula Taxco
Hotel Santa Paula Hotel
Hotel Santa Paula Taxco
Hotel Santa Paula Hotel Taxco

Frequently asked questions

How close is Hotel Santa Paula to the airport?

Hotel Santa Paula is 112.4 mi (172-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Santa Paula?

As of Sept 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Paula on Sept 8, 2026 start from CA $123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Santa Paula have an airport shuttle?

Airport shuttle services are not available at Hotel Santa Paula.

Does Hotel Santa Paula offer free breakfast?

Hotel Santa Paula does not offer free breakfast.

Is there a casino at Hotel Santa Paula?

No, there is no casino at this hotel.

What time is check-in at Hotel Santa Paula?

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Hotel Santa Paula?

Free parking is not available at this hotel.

Does Hotel Santa Paula have a pool?

Hotel Santa Paula features an outdoor pool and a children's pool. Guests can enjoy pool access from 9:30 AM to 9:00 PM.

Does Hotel Santa Paula have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Santa Paula have a spa?

There are no spa services available at this hotel.

How close is Hotel Santa Paula to downtown Taxco?

Hotel Santa Paula is 0.1 mi away from Taxco.

Hotel Santa Paula Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 104 out of 137 reviews
Rating 8 - Good. 23 out of 137 reviews
Rating 6 - Okay. 7 out of 137 reviews
Rating 4 - Poor. 1 out of 137 reviews
Rating 2 - Terrible. 2 out of 137 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, property conditions & facilities
The room was spotless and pretty comfortable, staff was so nice.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed. The food at the restaurant was delicious and the “cafe de olla “ one of the best . Will definitely stay at this hotel again . The views are amazing!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
excellent place to stay.. close to the bus station.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Ariel E Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay in!!!! Highly recommended
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gilberto Gil

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent, clean and comfortable room . Nice pool area and delicious food at the restaurant. Conveniently located to all attractions. Definitely will be back. The Christmas decorations were magical
Don’t miss this beautiful place only 45 minutes away
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Cleanest
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded our expectations!!

Great place to stay - exceeded our expectations!! Great location, friendly staff, good food, nice rooms. Overall a good experience!!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was quite small and we didn't have time to use it. Nice area though
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the pool is a welcome extra
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Denys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The territory of the hotel is beautiful, especially breakfast terrace!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute and clean little hotel, so close to el zocalo, very friendly staff, all the girls at the reception were very attentive and helpful, specially Anita and Rosa Isela, both were above and beyond.. Highly recommend!!!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Porfiria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous and clean. The staff were nice and helpful. Will definitely go back and stay there.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good vibes
Stayed 3 nights in May 2025
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central Taxco and terminal. Helpful staff
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Vianey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

This hotel was beautiful! I am someone very picky with cleanliness and honeslty I was impressed it was impeccable. The Service was amazing and they have a restaurant on the rooftop that is delicious.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

JMV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique place, located a few blocks from Centro. Santa Prisca church .
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were pleasantly surprised at how clean & beautiful the hotel was, the number of levels & outdoor space for guests was just enough to satisfy us & meet our expectations. the rooms were clean & included all the ammenities. Staff was helpful, restaurant was excellent. overall, a lovely stay, we would highly recommend. walking distance to the Zocolo, shops & restaurants
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service
Room was bit noisy
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Santa Prisca, just very steep. Hotel has cute restaurant 8:30-2pm breakfast and lunch. Room got cleaned every day. Really cute small hotel Shower in our room had very low pressure.
Stayed 5 nights in Jan 2024
Verified review

2/10 Terrible

Christophe

Disliked: Staff & service, amenities
Very Negative Experience – Unsafe Stay Avoid this hotel at all costs, especially if you're not Mexican. Your safety is not guaranteed. My stay at this hotel turned into a nightmare. While the reception and room were acceptable, the tiny pool is governed by a strict internal policy clearly posted on-site, forbidding diving. Despite this, a local guest (served alcohol by the hotel) and his child were allowed to break these rules for hours—right under the eyes of staff, including servers, housekeepers, and receptionists monitoring the pool via surveillance cameras. No one intervened. After I politely asked the guest to respect the rules, I became the target of hostile behavior and aggressive remarks (the father told his son to “aim for the French”). The child then lunged at me, and while I tried to protect myself, the father—clearly intoxicated—punched me violently in the face, causing a mild concussion. The hotel staff witnessed everything and did nothing. No support, no commercial gesture. We left immediately, traumatized. This hotel fails to enforce its own rules and protect its guests. A humiliating, violent experience. Don’t risk your vacation here.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Maria del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar super bonito para hospedarte, mucho spot para tomar fotos, la habitación sienpre limpia y la alberca tiene agua climatizada desde las 9 de la mañana. La comida del restaurante es deliciosa y el personal super amable. La ubicación es ideal, pues queda muy cerca del centro y de muchos tianguis de plata.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ramirez Ramirez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es cómoda (a excepción del baño, un poco chico), atención personalizada y muy buena comida en su restaurante. La atención del personal es amable y servicial.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación. Cobran extra por el estacionamiento por día. La comida de su restaurante es muy buena.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es pequeño pero encantador, las habitaciones muy confortables, la limpieza excelente en todo el hotel, muy amables los del servicio. La alberca es muy pequeña solo para zambullirse y refrescarse no para nadar.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien y muy limpio
Stayed 1 night in Apr 2026