Note fondée sur 194 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 janv. 2022 sur Hotels
par un voyageur
Publié le 25 sept. 2019 sur Hotels
Can be a bit noisy
Commentaires de Gestion de l’hôtel
24 oct. 2019 par Tamara, Gestion de l’hôtel
Dear Guest,
thank you very much for your time to share your feedback.
looking forward to host you in the future.
respectfully
par un voyageur
Publié le 16 août 2019 sur Expedia
par un voyageur
Bel hôtel
Publié le 9 août 2019 sur Hotelspar Clement
Super design et le personnel au top!
Publié le 21 févr. 2017 sur HotelsDeco superbe, personnel souriant et efficace, super petit-dejeuner.
par un voyageur
Publié le 13 mars 2024 sur Hotels
A special hotel with style and design is in an excellent location. The rooms are not big but the main thing of the hotel is the lobby, the restaurant and the atmosphere.
par un voyageur
Publié le 3 mars 2024 sur Expedia
This is my second stay at Rooms Hotel, Tbilisi. I visit Georgia often and this brand can do no wrong, I love the place and will definitely return. All the staff were exceptional from the bell boys to reception. Restaurant team super helpful too. Room was great, nice amenities, thoughtful mini bar selection and the decor is cool with great music and art everywhere. Great central location. I will be back as soon as I can! I’ve also stayed at Rooms Kazbegi and looking forward to trying their other hotels.
par un voyageur
Mooi design maar niet echt praktisch voor business
Publié le 29 janv. 2024 sur HotelsMooi hotel met zeer goeie service. Lekker eten en fijn uitgebreid ontbijt . Mooi design maar dit design vond ik niet zo praktisch in gebruik. De lichtknoppen duren een eeuwigheid eer je alle lichten uit hebt. En je moet ze ook echt allemaal aan steken want het is erg donker in de kamer, zowel overdag als ‘s avonds . Vooral in de badkamer is meer licht welkom. Je kan je er nauwelijks opmaken met het weinige beschikbare licht. Om die reden zal ik volgende keer niet meer terugkomen .
Commentaires de Gestion de l’hôtel
5 févr. 2024 par The ROOMS Team, Gestion de l’hôtel
Dear Audrey,Thank you so much for choosing ROOMS Tbilisi for your recent stay and for sharing your feedback.. Your insights are valuable to us, and we sincerely apologize for any inconvenience you encountered. As proud members of the design hotels, every element in our properties is meticulously chosen for guest comfort. We apologize that your experience did not align with our standards.We hope, you will give our property another try so that we tailor your stay. For your next visit, whether it's returning to ROOMS Tbilisi or exploring any of our other properties, please reach out to us directly.We look forward to hosting you again.Sincerely, The ROOMS Team
par un voyageur
Publié le 3 janv. 2024 sur Expedia
par un voyageur
Very bad experience
Publié le 23 déc. 2023 sur HotelsI picked this hotel only because I had a very good experience in rooms hotel Kazbegi.
But service of rooms hotel in Tbilisi was very bad.
1. I asked to send 2 towels and 2 bottle of water to my room. But this never served. (22nd, Dec, around 5:30pm)
2. When I had dinner at the 1st floor restaurant, the waiter was unfriendly in general (except the restaurant front lady manager). Even the staff who checked out my bill, he left my receipt without looking at my table. So I received the receipt on the floor. Do I have to take this..?
3. This one is I'm not sure that if the hotel was fully booked or staff's preference. But I got the most far room from the elevator. At first, I thought this was okay but after experience above service, now I kinda think this might be racism from the staff.
The front staff was also not friendly at all.
I met wonderful people and good experience in Tbilisi. But only thing that I regret is stayed at the rooms hotel.
Commentaires de Gestion de l’hôtel
18 janv. 2024 par The ROOMS Team, Gestion de l’hôtel
Dear Guest, Thank you for choosing ROOMS Kazbegi and ROOMS Tbilisi for your stay, and for sharing your detailed feedback. We sincerely regret the inconveniences you experienced during your time with us.We are actively investigating the issues you've highlighted, including the service lapses and room allocation concerns. Please be assured that the checkout procedure is standardized and applies equally to every guest.As a gesture of our commitment to your satisfaction, we would like to extend a personalized stay arrangement and a discounted offer for your next visit to any of the ROOMS properties. We want to assure you that any perception of racism is not aligned with our values, and we take this matter seriously.We hope for the opportunity to host you again, providing an improved and enjoyable experience. Should you have any further concerns or specific requests, please feel free to reach out to us. We look forward to welcoming you back, whether in Tbilisi or at any of our properties within the ROOMS group.Sincerely,The ROOMS Team
