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Buckatree Hall Hotel

3.5 star property
3.5-star guestrooms with free WiFi

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Photo gallery for Buckatree Hall Hotel

Restaurant
Point of interest
Garden
Exterior
Superior Twin Room

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
The Wrekin, Telford, England, TF6 5AL
  • Place, The Wrekin
    ‪29 min walk‬
  • Place, Telford Shopping Centre
    ‪6 min drive‬
  • Place, The International Centre
    ‪7 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Premier Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Classic Twin Room, 2 Twin Beds (Scenic View)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.0 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

About the area

Telford

In Telford .You'll find Sunnycroft and The Wrekin within 2 miles (3 km) of this hotel. Also, New Bucks Head Stadium is within 3 miles (5 km) and Green Wood Centre is within 6 miles (10 km).

What's nearby

  • Telford Shopping Centre - 6 min drive - 8.3 km
  • The International Centre - 7 min drive - 9.0 km
  • Ironbridge Gorge - 8 min drive - 8.6 km
  • Ironbridge Museum - 9 min drive - 10.0 km
  • Iron Bridge - 12 min drive - 11.7 km

Getting around

  • Telford Wellington Shropshire Station - 10 min drive
  • Birmingham Airport (BHX) - 64 min drive

Restaurants

  • ‪The Boot Micropub - ‬4 min drive
  • ‪rens coffee bar and kitchen - ‬3 min drive
  • ‪Wrekin Inn - ‬3 min drive
  • ‪The Pheasant - ‬3 min drive
  • ‪The William Withering - ‬3 min drive

About this property

Buckatree Hall Hotel

3.5-star guestrooms with free WiFi
WiFi and wired Internet are available in public spaces for a fee. A business center and 6 meeting rooms are available. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Buckatree Hall Hotel. The hotel can provide concierge services and wedding services.

Smoking is allowed in designated areas at this 3.5-star Telford hotel.

  • 62 guestrooms or units
  • 581 sq ft of conference space
  • 54 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Buckatree Hall Hotel offers 62 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 36-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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  • Free WiFi
  • Restaurant
  • Air conditioning
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 7.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 36-inch LCD TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 10 for adults and GBP 7.50 for children
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

OYO Buckatree Hall Hotel
Buckatree Hall Hotel Hotel
Buckatree Hall Hotel Telford
Buckatree Hall Hotel Hotel Telford

Buckatree Hall Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 259 out of 737 reviews
Rating 8 - Good. 260 out of 737 reviews
Rating 6 - Okay. 123 out of 737 reviews
Rating 4 - Poor. 54 out of 737 reviews
Rating 2 - Terrible. 41 out of 737 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

JULIE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid, council closed kitchen down.

Poor condition, very rundown. Restaurant not operating as council have closed kitchen down, receptionist had no idea when it might reopen. The bar is ‘open’ but they have no stock, only water, ice and wine. Breakfast was packets of cereals. Room had very few amenities. Nice views though. Avoid this hotel. Although weirdly it looked to be full capacity with foreign visitors.
Stayed 1 night in Jul 2025

4/10 Poor

Barry

booked two day break , shocked to find out no food , and bar only serve wine . this hotel are still showing food menu on line now . this spoiled the whole point of having a break at this hotel. we’ve have been in hotels all over the world , this the only one we couldn’t get a meal , i think this is false advertising . very disappointing
Stayed 2 nights in Jul 2025

10/10 Excellent

Abdullah

Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities
hotel caters for all, but some do not respect others drunken / load meeting throughout the night, i think the hotel is part of the immigrant hotel structure
Stayed 1 night in Jul 2025

8/10 Good

Kenroy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Russell

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property is very tired with no hot food and no beer in the bar . room was dated and not very clean balcony looked like it needed a good cleaning Overall a very disappointing stay Shame as it could be a really nice hotel with a bit of care and attention. On a plus staff we’re all nice and friendly. Sadly would not book again and definitely not recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

CAROL

Buckatree

Stayed 1 night in Jul 2025

6/10 Okay

Richard

Disliked: Property conditions & facilities
Not a lot t like, No bar, no restaurant a1960 hotel that needs updating.
Stayed 1 night in Jul 2025

6/10 Okay

Claire

Liked: Room comfort
Disliked: Property conditions & facilities

Lacking basic amenities

We had 3 pillows in total for the 2 of us and these were flat as pancakes. No soap provided in bathroom. No hairdryer. Very run down and tired looking hotel
Stayed 1 night in Jul 2025

6/10 Okay

Jane

Business traveller
Dated, hall way & staircase worn & smelly
Stayed 1 night in Jun 2025

2/10 Terrible

Monique

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This property should not be open until it is ready and bought up to standards shown in the pictures or the pictures changed. A lot of the rooms are locked off due to their condition, so feels empty and unsafe. The room was dirty, and not cleaned properly, dirty socks found, the phone didn’t work, the furniture is falling apart, the beds are dirty and heavily soiled, the doors don’t lock properly, the lift is out of order to all 3 floors, and the staff don’t care, they even try to debit your payment card before you check in despite picking the pay at property option. I checked out immediately.
Soiled bed
Damp patches
Broken furniture
Bad repairs
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all

Room did not have air conditioning and bearing this in mind there was no fan to cool the room, otherwise everything ok
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most dirtiest and disgusting hotel ever

This is the most terrible and disgusting hotel I’ve ever been to and I thank God I never slept there for even for a minute with my family after booking for 3 nights.The lift in there is not working so imagine if your bags are heavy you will have to carry them by yourself by using stairs to your room, bird poo everywhere, spider webs everywhere, mouldy bathrooms, No proper ventilation, Stuffy rooms, no air condition and they cannot provide a basic fan in this hot weather, if you need air you have to open the balcony door so imagine the amount of flies that will come in and I’m sure they will not provide heaters during winter. Due to the condition of the place hotel.com and Buckatree have put this dodgy policy in the booking which is “no refund after paying for the booking”. They’ve posted nice pictures just to deceive people in booking the place and this is a scam, hotel.com is aware of the condition of the place and they a part of this. “Imagine paying for an expensive shoe online and being delivered a slipper”that is what you get when you book Buckatree. I saw people check in and check out right after seeing the rooms so imagine the number of people they’ve deceived in paying up and not getting a refund.I requested for a refund but hotel.com and buckatree refused to give me back my money and they both kept lying and tossing me around. I will not advise anyone to waste a Penny in booking this place and this hotel does not deserve even a 1 star 😡
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
This hotel has a lot of potential and is in a lovely setting. My suspicion is the owners are new and haven't the money to invest or are the old owners still trying to sell the hotel without pouring more money in. We got what we paid for (which wasn't very much) but a bed and a clean bathroom. Breakfast was additional and we didn't partake. This hotel could be lovely and I hope someone can give it the love it deserves but don't go hear expecting any luxuries.
Stayed 1 night in Jun 2025

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The photos used on all booking websites are lies... Gone are the pristine manicured lawns, relaxed with a foot high wild meadow. The flower beds now filled with dead plants, weeds, and discarded beer bottles and cans. The lake that looks so tranquil and ornate is overgrown and untended. Balcony furniture covered in bird muck and unusable. The building itself is rundown and in need of some serious maintenance. The lift hasn't worked for months for a start. We were lucky and got a relatively clean room, but others we spoke to told of black mould in the bathroom, broken light fittings, damp beds, peeling wallpaper and broken furniture. There was even a report of bed bugs being seen. Needless to say both we and another couple checked in and out again within hours of arrival. This place is so bad we renamed it the Bucket of Fleas!
Stayed 2 nights in Jun 2025

6/10 Okay

gina

Travelled with group

Ok

Overal ok room. We were only sleeping for one night. Got there late & left early. Area outside needs a gardener. But for my needs it was ok. In middle of nowhere & could do with an update. Could see light through the frame of my room door Ok if you have pets & if like walking in woods its good.
Stayed 1 night in Jun 2025

8/10 Good

Mrs Beverley

Liked: Cleanliness, amenities
Stayed 3 nights in Jun 2025

2/10 Terrible

Jessica

Travelled with partner
Liked: Property conditions & facilities
Staff were terribly
Stayed 1 night in Jun 2025

8/10 Good

Mr

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Disliked: Property conditions & facilities

Adequate for one night

Hotel was adequate for what we paid. for their cheapest room. A bit old and tired but bed comfy, sheets and towels clean tea coffee milk snd mugs. Only continental breakfat and no other meals. Seemed very few staff and lift is still not working.
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Stayed 1 night in Jun 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is very quiet. Lovely location but rooms are dated. Some cosmetic issues such as broken light fitting, toilet roll holder. Biggest issue is there is no restaurant for Dinner.
Stayed 1 night in Jun 2025

4/10 Poor

Simon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV was not working well and there was noise in the early hours of the morning other residents
Stayed 2 nights in Jun 2025

6/10 Okay

Colin

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The shower was good and the bed was comfortable. No food available at all and miles from anywhere. Door keycards and iron didn't work.
Stayed 2 nights in Jun 2025

2/10 Terrible

Marc

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel from the outside looks great and Is in a lovely setting. Inside it’s dated, it smelt bad and the rooms were terrible. Our towels were dirty, the bath was mouldy it was very poor. We had to go to the local supermarket to buy towels and cups as we didn’t want to use theirs. Wouldn’t stay there again if they paid me.
Stayed 1 night in May 2025