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SureStay by Best Western Smithers

2.0 star property
Hotel near Bulkley Valley Museum in Smithers

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Photo gallery for SureStay by Best Western Smithers

Suite, 1 Bedroom, Non Smoking, Kitchenette (with Sofabed)
Property amenity
Free daily continental breakfast
Exterior
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

View in a map
3984 BC-16 W, Smithers, BC, V0J 2N0
  • Place, Bulkley Valley Museum
    ‪5 min walk‬
  • Place, Smithers Golf & Country Club
    ‪2 min drive‬
  • Place, Ski Smithers
    ‪3 min drive‬
  • Airport, Smithers, BC (YYD-Smithers Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette (with Single Sofabed)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Kitchenette (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Kitchen (Dining Table;Full Kitchen)

Suite, 1 Bedroom, Non Smoking, Kitchen (Dining Table;Full Kitchen)

Suite, 1 Bedroom, Non Smoking, Kitchen (Dining Table;Full Kitchen)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 Bedroom, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 Bedroom, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Kitchen (Full Kitchen)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking, Kitchen (Full Kitchen)

  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchenette

Family Suite, Multiple Beds, Non Smoking, Kitchenette

Family Suite, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 6
  • 3 Queen Beds

About the area

Smithers

City center stay.Stay at this Smithers hotel and you'll be within half a mile (1 km) of Bulkley Valley Museum and 2 miles (3 km) of Smithers Golf & Country Club. Ski Smithers and Smithers Par 3 & RV are also within 3 miles (5 km).

What's nearby

  • Heritage Park - 3 min walk - 0.3 km
  • Bulkley Valley Museum - 5 min walk - 0.4 km
  • Smithers Golf & Country Club - 2 min drive - 2.1 km
  • Ski Smithers - 3 min drive - 2.0 km
  • Smithers Par 3 & RV - 4 min drive - 4.0 km

Getting around

  • Smithers Station - 15 min walk
  • Smithers, BC (YYD-Smithers Regional) - 10 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Dairy Queen - ‬5 min walk
  • ‪7-Eleven - ‬3 min walk
  • ‪Bulkley Valley Brewery - ‬9 min walk

About this property

SureStay by Best Western Smithers

Hotel near Bulkley Valley Museum in Smithers
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. The business-friendly SureStay by Best Western Smithers also features a vending machine and local meal delivery service. Self parking is free.

Smoking is allowed in designated areas at this Smithers hotel.

  • 61 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Smoking in designated areas
  • Dining venue
SureStay by Best Western Smithers offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room microwave
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Capri Motor inn Smithers
Capri Motor Smithers
Capri Motor inn Hotel
Capri Motor inn Smithers
Capri Motor inn Hotel Smithers

Reviews

SureStay by Best Western Smithers Reviews

6.8

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 122 out of 567 reviews
Rating 8 - Good. 178 out of 567 reviews
Rating 6 - Okay. 129 out of 567 reviews
Rating 4 - Poor. 65 out of 567 reviews
Rating 2 - Terrible. 73 out of 567 reviews

Reviews

2/10 Terrible

James

Travelled with family, Travelled with group
Disliked: Amenities
Worst hotel I have stayed in in 20 years. Parking is not secure, rooms unclean, towels dirty, place is under construction and beat up. 0 stars.
Stayed 1 night in Aug 2025

4/10 Poor

Jeannie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is undergoing renovations. Rooms are still being rented even though renovations aren’t complete. We had to request they put covers on the light switches for safety reasons. There were paint splatters on the floor.
Stayed 1 night in Aug 2025

10/10 Excellent

Neelma

Stayed 2 nights in Aug 2025

10/10 Excellent

Oliver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room at good reasonable price. Friendly staff. Will stay again for sure .
Stayed 1 night in Aug 2025

4/10 Poor

Carrie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Renovating right now so several glitches. Very comfy beds!
Stayed 1 night in Aug 2025

6/10 Okay

willem

Liked: Cleanliness, staff & service
Motel name on Expedia did not match name displayed at motel, and from the curb, the hotel appeared closed, so I thought I was at the wrong place. It is undergoing renovations. Free breakfast, but very basic.
Stayed 1 night in Aug 2025

10/10 Excellent

Tom

The room we got had 3 beds with 2 separate rooms off of the main one. Perfect setup for our needs. The overall condition of the hotel needs work, but they are in the process of renovations.
Stayed 1 night in Aug 2025

8/10 Good

Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Phillip

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
I understand a hotel going through renovations. However, this hotel needs to shut down while they do that. The rooms really should have been uninhabitable. The saving grace was the bed was comfortable. Had to have maintenance, and chisel out my door frame, so the door would actually close and be secured. Not a great experience at all.
Stayed 1 night in Aug 2025

8/10 Good

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in-house restaurant! Spacious room, comfortable beds, friendly staff! Recommend!
Stayed 1 night in Jul 2025

4/10 Poor

Shirley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i didnt like any thing about this property. dryed blood on the bathroom wall. hair on the floor and in the bathroom.the screen in the window and the bottom latch on the window was broken. it is not going to be the carpi anymore.went with another company. i for sure will not stay there.
Stayed 5 nights in Jul 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jeremy

Stayed 2 nights in Aug 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Being renovated while still renting. Room not made up and buggy do to missing screen. Paint spills and dusty.
Stayed 1 night in Aug 2025

10/10 Excellent

Priyanka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and tidy room, nice and clean beds . Staff is very nice. Everything is very nice . It’s worth staying there.
Stayed 1 night in Aug 2025

4/10 Poor

Steve

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction debris in the hallway. A pail of something toxic with warning symbols next to our door. Holes in our walls that were poorly patched and unpainted. Back exit was wide open through construction area. Front desk staff was also trying to stock breakfast, which meant that breakfast didn’t get stocked. We had originally planned to stay there again on our return and decided to cancel. Baseboards missing in our room. Dirty handprints on the wall. Some of the towels were dirty. Need I continue? I think you get the message. If you ever wondered what it would be like to work on a rig and stay in camp, check this place out.
Stayed 1 night in Aug 2025

2/10 Terrible

Ken

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Brian

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel was being renovated while we were there, room we stayed in was not fully done. Staff was good
Stayed 1 night in Aug 2025

6/10 Okay

harpreeti

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall it wasn’t too bad but It’s undergoing renovations and it’s quite filthy and unsafe at the moment. We kept scraping ourselves from the undone panelling along around the floor and metal popping out of the bed base. The breakfast was nice and the staff was friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Diana

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The motel name is not Capri, the sign says SureStay, the sign is barely lit, needs some new bulbs, the place is undergoing renovations, the doors to the parking lot aren’t secure, anyone could walk in. We had the family room with 3 beds which was really great for 3 kids but no dishes or washing supplies for the kitchenette. Paid $135 for the night but if I had known what the property was like I wouldn’t have paid more than $90.
Stayed 1 night in Aug 2025

10/10 Excellent

JAMIE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location friendly staff
Stayed 1 night in Aug 2025

2/10 Terrible

Shaun

Disliked: Staff & service, property conditions & facilities
Horrible experience
Stayed 2 nights in Jul 2025

6/10 Okay

Corey

Stayed their twice in
Stayed 1 night in Jul 2025

6/10 Okay

Zacharias

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025