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Cleopatra Palace Hotel

4.0 star property
4-star beachfront resort near Fañabé Beach

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Photo gallery for Cleopatra Palace Hotel

Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
View from room
Minibar, in-room safe, desk, laptop workspace
Breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660
  • Place, Arona Pyramid
    ‪2 min walk‬
  • Place, Las Vistas Beach
    ‪5 min walk‬
  • Place, Playa de las Américas
    ‪10 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪14 min drive‬

Room options

View all photos for Superior Double Room, Private Pool

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool

8.6 out of 10
Excellent
(18 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View

8.8 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room (2 Adults)

Minibar, in-room safe, desk, laptop workspace

Standard Room (2 Adults)

8.4 out of 10
Very good
(18 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Doble)

Minibar, in-room safe, desk, laptop workspace

Suite (Doble)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Suite (2 adults and 1 child)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room, Sea View (2 adults and 1 child)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool (2 adults and 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Sea View

Beach/ocean view

Standard Room, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View (2 adults and 1 child)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the area

Arona

Beachfront retreat .Within a 10-minute walk of this Arona resort, you'll find Las Vistas Beach and Playa de las Américas. Siam Park and Fañabé Beach are also within 3 miles (5 km).
View more Resorts in AronaOpens in a new window

What's nearby

  • Arona Pyramid - 2 min walk - 0.2 km
  • Las Vistas Beach - 5 min walk - 0.5 km
  • Estadio Antonio Domínguez Alfonso - 9 min walk - 0.8 km
  • Playa de las Américas - 10 min walk - 0.9 km
  • Los Cristianos Beach - 17 min walk - 1.5 km

Getting around

  • Tenerife South Airport (TFS) - 20 min drive

Restaurants

  • ‪Hard Rock Cafe Tenerife - ‬1 min walk
  • ‪Oriental Garden - ‬1 min walk
  • ‪Cafetaria Plaza - ‬3 min walk
  • ‪Bianco Ristorante - ‬2 min walk
  • ‪La Karina - ‬3 min walk

About this property

Cleopatra Palace Hotel

4-star beachfront resort near Fañabé Beach
Cleopatra Palace Hotel offers its guests a children's pool, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi.

There's an onsite business center. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Cleopatra Palace Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Arona resort is smoke free.

  • 431 guestrooms or units
  • 4 levels
  • 3 buildings
  • 2 bars or lounges
  • Built in 1996
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Cleopatra Palace Hotel offers 431 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Arona resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Piano
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number H-38-4-0000346

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Cleopatra Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 588 out of 1000 reviews
Rating 8 - Good. 313 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
Great hotel staff very friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities
Great room, very clean, great service at reception
Stayed 2 nights in Nov 2025

8/10 Good

david

Travelled with group
Liked: Staff & service, amenities
Room could have been cleaner. Decor is a bit dated too. All round a good experience.
Stayed 4 nights in Oct 2025

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff fab location
Stayed 7 nights in Nov 2025

10/10 Excellent

samuel

Stayed 2 nights in Nov 2025

6/10 Okay

Kieran

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is very dated.
Stayed 5 nights in Nov 2025

10/10 Excellent

Rhiannon Amee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing in every area!
Stayed 3 nights in Oct 2025

8/10 Good

Craig

Stayed 7 nights in Oct 2025

10/10 Excellent

Jayne

Travelled with group
Liked: Amenities
Amazing hotel. The staff went above and beyond. Nothing was any trouble for them. Pool side great. Free towels. Breakfast was the best ever for choice and a piano playing. Room was huge and comfortable. Would highly recommend and we will be back. Thank you 🙏
Stayed 3 nights in Oct 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite, friendly, helpful staff, clean hotel, good facilities, close to shopping, restaurants and the beach. Ideal.
Stayed 10 nights in Aug 2025

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, room comfort

8 day break

Staff were amazingly polite and helpful. Coffee at breakfast dreadful- buy a good cup for 2.50 at the pool bar at 1030 instead . Otherwise breakfast ok. Rooms are a bit dated but good size and perfectly ok. Would go back .
Stayed 8 nights in Aug 2025

10/10 Excellent

Azzouz

Travelled with family
Liked: Amenities
A
Stayed 7 nights in Aug 2025

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exceptionally clean and the sea view was amazing. The staff were amazing and helped with everything. The breakfast is top notch and set you up with plenty of choice.
Stayed 7 nights in Aug 2025

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay there, esp coz it was my fiancee's birthday weekend. It was so lovely meeting Janine at the reception. She gave as a warm welcome oh and her aura!!simply the best. Thankyou Cleopatra, we'll be back☺️
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay.

We enjoyed our one night stay- room comfortable but dated. Limited staff around the pool area for services. Location PERFECT!!
Stayed 1 night in Aug 2025

10/10 Excellent

Kamani, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything what I expected was there including live music and singing...
Stayed 5 nights in Jul 2025

8/10 Good

Gino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Next to the beach, restaurants and shops
Stayed 7 nights in Jul 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 7 nights in Jul 2025

6/10 Okay

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good only downside was the pillows on the bed
Stayed 5 nights in Jul 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!!

This place is awesome! The staff were attentive and nice. The room was comfortable and very clean. Rooms were cleaned every day if you wanted. Breakfast was very plentiful with a ton of variety. Close to everything you would need and next to the beach. Plenty of sun loungers and the pool and grounds always clean. Not one complaint with our stay and will definitely recommend. Best vacation we have ever had! Christine G - USA
Stayed 7 nights in Jul 2025

10/10 Excellent

Nashima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Sara

Stayed 2 nights in Jun 2025

10/10 Excellent

Tejas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing experience and stay at the hotel.
Stayed 4 nights in May 2025

6/10 Okay

Marie

Liked: Room comfort
The hotel is well positioned for the beach, shops, bars and restaurants. Our room was a little close to the nearby karaoke bar. Breakfast provided a good choice and we loved listening to the pianist in the morning. The hotel is a little crowded, particularly around the pool where people are allowed to reserve beds all day (but aren't using them) requiring guests to move people's towels in order to find a place to sunbathe. The rooms are basic and lacking any luxury but the beds are comfortable and everything was in working order.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great hotel and amazing staff. Breakfast was good and the pool area was very chilled out. Only negatives are the sea view rooms are very noisy from noise on the street outside and people on the beach in the dark. The indoor pool is at a charge .
Stayed 6 nights in Jun 2025