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Hotel Boutique Casa Isabella

4.0 star property
4-star adults-only inn with spa

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Photo gallery for Hotel Boutique Casa Isabella

Garden
Outdoor wedding area
Terrace/patio
Exterior
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Camino Real No. 2, Col. Las Mariposas, Tepoztlán, MOR, 62520
  • Place, El Tepozteco National Park
    ‪1 min walk‬
  • Place, El Suspiro Tepoztlan
    ‪10 min drive‬
  • Place, Casa Chavela
    ‪13 min drive‬

Room options

View all photos for Suite (Master)

Suite (Master) | Living area

Suite (Master)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Room amenity

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite

Suite | Living area

Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Tepoztlán

In historical district.You'll find El Tepozteco National Park and Jardín Xolatlaco within 3 miles (5 km) of this inn. Also, Los Venaditos Waterfall is within 3 miles (5 km) and New Tepoztlán Market is within 6 miles (10 km).
View more Inns in TepoztlánOpens in a new window

What's nearby

  • El Tepozteco National Park - 1 min walk - 0.0 km
  • Jardín Xolatlaco - 9 min drive - 3.8 km
  • Artisan Market of Tepoztlán - 9 min drive - 6.8 km
  • El Suspiro Tepoztlan - 10 min drive - 8.3 km
  • Casa Chavela - 13 min drive - 9.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪El Pan Nuestro - ‬6 min drive
  • ‪Cecina de Yecapixtla Don Poli - ‬5 min drive
  • ‪Nixte - ‬7 min drive
  • ‪La buena vibra - ‬7 min drive
  • ‪Mariscos El Tulipán - ‬7 min drive

About this property

Hotel Boutique Casa Isabella

4-star adults-only inn with spa
Hotel Boutique Casa Isabella offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

A business center and a meeting room are available. A library, a terrace, and barbecue grills are also featured at the boutique Hotel Boutique Casa Isabella. Free self parking is available.

Smoking is allowed in designated areas at this Tuscan-style Tepoztlán inn.

  • 7 guestrooms or units
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Boutique Casa Isabella offers 7 air-conditioned accommodations with safes and bathrobes. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, and complimentary toiletries. This Tepoztlán inn provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the inn's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 328 reviews
The price is CA $177
CA $212 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • iPod dock

Bedroom

  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 9:00 PM

Early check-in subject to availability

Early check-in fee: MXN 600

Late check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before 11:30 AM

Late check-out subject to availability

Late check-out fee: MXN 900

Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Rollaway/extra beds are available for MXN 800.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 900 (subject to availability)
  • Rollaway bed fee: MXN 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • This is an adults-only property and guests under 14 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Isabella Hotel Boutique Tepoztlan

Casa Isabella Hotel Boutique

Casa Isabella Boutique Tepoztlan

Casa Isabella Boutique

Casa Isabella Tepoztlan

Casa Isabella Hotel Boutique

Hotel Boutique Casa Isabella Inn

Hotel Boutique Casa Isabella Tepoztlán

Hotel Boutique Casa Isabella Inn Tepoztlán

Frequently asked questions

How close is Hotel Boutique Casa Isabella to the airport?

Hotel Boutique Casa Isabella is 56 mi (93-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does Hotel Boutique Casa Isabella have an airport shuttle?

Hotel Boutique Casa Isabella offers an airport shuttle.

Does Hotel Boutique Casa Isabella offer free breakfast?

Hotel Boutique Casa Isabella offers free full breakfast every day from 8 AM to noon.

Is there a casino at Hotel Boutique Casa Isabella?

No, there is no casino at this inn.

What time is check-in at Hotel Boutique Casa Isabella?

Check-in start time: 3:30 PM; Check-in end time: 9:00 PM. Early check-in costs MXN 600 (subject to availability).

Is there free parking at Hotel Boutique Casa Isabella?

This inn offers free self parking.

Does Hotel Boutique Casa Isabella have a pool?

Hotel Boutique Casa Isabella features an outdoor pool.

Does Hotel Boutique Casa Isabella have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Boutique Casa Isabella have a spa?

This inn has a spa, which features body scrubs, body wraps, and reflexology.

How close is Hotel Boutique Casa Isabella to downtown Tepoztlán?

Hotel Boutique Casa Isabella is 2.8 mi away from Tepoztlán.

Hotel Boutique Casa Isabella Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 109 reviews
Rating 8 - Good. 17 out of 109 reviews
Rating 6 - Okay. 4 out of 109 reviews
Rating 4 - Poor. 0 out of 109 reviews
Rating 2 - Terrible. 2 out of 109 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great 👍
Stayed 2 nights in Feb 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is superb, Jorge is a fantastic host. The property needs some maintenance but definitely does not interfere with the overall experience. I will definitely come back next year.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience!

An incredible and peaceful experience, it is one of the most beautiful hotels we have stayed. It is surrounded by nature, and a few minutes away from Tepoztlán so you are conveniently away from any city noise.
Stayed 1 night in Oct 2023

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness
The place is nice, Jorge made it better. The property needs urgent maintenance. The jets in the jacuzzi don`t work properly, there are many spots in the pool that have to be fixed and also some of the furniture needs replacement. Having the restroom inside the room, without a door is not a good idea.
Stayed 2 nights in Oct 2022

8/10 Good

Manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the property is beautiful and very confortable! The service is very attentive and courteous. I didn't like that it's far from downtown, it's about15-20 minutes driving.....
Stayed 3 nights in Mar 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gem!
Stayed 1 night in Feb 2022

8/10 Good

xavier

Liked: Cleanliness, staff & service, room comfort

buena relajación

el lugar es my bello y muy tranquilo, el servicio es excelente, lo único que me parece le hace falta es mejor servicio de internet, la alberca es muy fría y el servicio de tv es Sky muy viejo y con muy pocas opciones les caería bien mas opciones.
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and amazing views!
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and very beautiful place!
Stayed 3 nights in Sep 2020

10/10 Excellent

John, Mexico City

Travelled with partner
Liked: Cleanliness, amenities
Beautiful hotel. Very relaxing and nice room. My only complaint was the service. Very slow at times. There were only 2-3 other couples in the hotel. Maybe it was the pandemic. We will return in the future. Hopefully it will be better.
Stayed 2 nights in Nov 2020

10/10 Excellent

Ana Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!! Great service
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Allan, Tepoztlán, Morelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food, was excellent, service as well, waiters polite and friendly
Stayed 3 nights in Aug 2018

10/10 Excellent

Ricardo, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What an amazing place!

Wow! What an amazing place. Soo peaceful, beautiful grounds and amazing eclectic decor. The massage and Temazcal were amazing, food and service just as great. One of the best stays I've had in a while!
Stayed 1 night in May 2018

10/10 Excellent

Osmund, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this palace.

Incredible getaway with amazing staff! Totally recommend for anyone who needs to recharge. Close enough to the city center with a 10/15 minute drive.

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Workshop

Great stay

10/10 Excellent

Sebastian, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Complete relaxation

Spectacular service, had a relaxing break

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El lugar es muy lindo … todos los detalles cuidados , personal super amable y servicial , el concepto de las terrazas para comidas es único, los alimentos con sabor casero y deliciosos. Definitivamente regresaría. Vale la pena lo que se paga.
Stayed 3 nights in Jan 2026

8/10 Good

ALBERTO

Liked: Staff & service
El personal amable y la comida rica con bonita presentación
Stayed 2 nights in Jan 2026

6/10 Okay

Miguel

Liked: Cleanliness, staff & service
No usamos la alberca, el agua estaba muy fría, tampoco el servicio de Spa. La atención en general es lenta, falta personal
Stayed 1 night in Jan 2026

6/10 Okay

Pablo

Liked: Cleanliness, amenities
El hotel es bonito. Tiene áreas comunes muy buenas y amplias. La habitación es buena. Te sientes algo solo en el hotel, pero las vistas merecen la pena. No nos gustó que al hacer el check-in querían dejar en un papel escrita nuestro número de tarjeta y fecha de caducidad!!! Donde se ha visto eso??? Tb nos sugirieron dejar una propina de 300 pesos por día para repartir entre el personal...se nos hizo raro..... y preferimos ir dejando las propinas al hacer consumos ( meseras, a quien ayudo con la maleta...etc) como suele ser habitual. Pero efectivamente al irnos, después de pagar 3,600$ la noche, se nos solicitó la propina para repartir entre el personal... diciéndonos que era lo habitual allí...se nos hizo muy desagradable y para nosotros motivo de no regresar más, demasiada tensión con eso. Lo mismo le pasó a quien pagó antes de nosotros.... Es como si los huéspedes tuviéramos que estar pagando al personal que allí trabaja... eso deben organizarlo los dueños mejor por favor.
Stayed 1 night in Dec 2025

10/10 Excellent

carlos

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Me gustó todo ! ... la arquitectura, la decoracion, los jardines, la recámara, los muebles, la comida, el servicio, la tranquilidad ... es un hotel con un gusto exquisito, lleno de esculturas, arte, antiguedades ... excelente relacion calidad - precio ! ... difícil de superar !
Stayed 1 night in Nov 2025

8/10 Good

JOSE LUIS ALMADA

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El servicio y la atención es de lo mejor

Habitaciones cómodas y el servicio es muy bueno, la comida es muy rica y siempre están dispuestos a ayudarte en lo que necesites.
Stayed 2 nights in Sep 2025