Note fondée sur 216 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 mars 2023 par Rishabh Bhargava, Gestion de l’hôtel
Dear Patrice, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.
par un voyageur
Publié le 2 déc. 2016 sur Hotels
Hotel agréable bien situé en centre ville
Commentaires de Gestion de l’hôtel
9 déc. 2016 par General Manager, Gestion de l’hôtel
Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your review on Expedia. We are strategically positioned in the heart of the city, near to Secretariat of the Government of Kerala, the Central Business District and other major attractions. We pride ourselves in providing our guests brand signature offerings and appreciation from guests further encourages and motivates us in our quest of providing great hospitality. We look forward to serving you again on your future visit to Trivandrum.
par Cecile de Thil
Un bel hôtel tout neuf
Publié le 18 août 2014 sur HotelsBelles prestations les chambres sont superbes et très confortables. Le buffet du soir est un peu cher pour le pays mais excellent. A 10 min de l'aéroport. Un hôtel à choisir sans hésitation
Recommandé
pour Couplespar un voyageur de Grenoble, France
Très bon hôtel - Dommage : pas de fenêtre ouvrante, ni de lieu accessible en extérieur
Publié le 5 nov. 2010 sur ExpediaTrès bon et bel hôtel. Service impeccable (parfois un peu trop empressé si l'on n'est pas habitué, c'est le propre des hôtels de luxe) et serviabilité du personnel.
Petits déjeuners buffet variant chaque jour en partie. Room service proposant des plats délicieux (dîners). A noter, et ceci est valable pour tout le personnel de l'hôtel : amabilité et sourire.
Dommage : il n' y a pas de fenêtre ouvrante dans la chambre (jolie et bien aménagée : petit canapé, bureau, bouilloire + café/thé, mini bar...). Pour qui n'est pas adepte de la climatisation, ce qui est notre cas, c'était un peu difficile. Également, pour cause de travaux aux alentours, la piscine extérieure n'était pas accessible, et la terrasse sur le toit est réservée à des évènements privés et/ou payants. De fait, si l'on ne veut pas fumer dans la chambre : obligation de le faire dans la rue...
Un point très positif : Internet, avec une très bonne connexion, accessible dans la chambre en wifi et gratuitement. Un journal en anglais chaque jour. Possibilité de faire laver son linge ou pressing, en 24h. Ménage parfait. Coffre fort.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Located in a leafy quiet street, safe affluent area. Pool is open until 21.00, not 22.00 like the website says. But late opening is nice due to heat of the city so allows relaxation. Breakfast buffet manager Prabha Kant ensured I got my eggs royale every morning. Near to markets, shops, facilities and bus stop that takes you direct to main train and bus station in 5 mins. Lots of cheap restaurants near by. Away from all the tourist trap nonsense. Manager Mittu Alex was helpful in all my queries. Only problem is that the hotel requires a re-decoration as the decor looks tired. Otherwise, cannot complain about the price and facilities.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Rishabh Bhargava, Gestion de l’hôtel
Dear Ravi,Greetings from Hilton Garden Inn Trivandrum!Thank you very much for taking the time to share your review. We are delighted to hear that you enjoyed the peaceful and secure location of our hotel, nestled in a leafy and affluent area. We're thrilled that Prabha Kant was able to ensure your breakfast experience was to your liking with eggs royale every morning. It's our aim to provide personalized service that makes each guest's stay special. Your feedback is invaluable to us, and we're glad that, overall, you found great value in our price and facilities. We look forward to welcoming you back in the future, hopefully to an even more updated and comfortable environment.Regards,Team HGI
par un voyageur
Publié le 7 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Rishabh Bhargava, Gestion de l’hôtel
Dear PAUL,Greetings from Hilton Garden Inn Trivandrum!Thank you for taking the time to share your feedback from your stay with us. We are so pleased to hear that you enjoyed your time with us. We take great pride in providing excellent service to our guests, and it's always rewarding to hear that we've succeeded. We look forward to welcoming you back in the near future.Regards,HGI
par un voyageur
Publié le 5 févr. 2024 sur Expedia
Service was great and breakfast was good
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Rishabh Bhargava, Gestion de l’hôtel
Dear J.,Greetings from Hilton Garden Inn Trivandrum!Thank you for taking the time to share your feedback from your stay with us. We are so pleased to hear that you enjoyed your time with us. We take great pride in providing excellent service to our guests, and it's always rewarding to hear that we've succeeded. We look forward to welcoming you back in the near future.Regards,HGI
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Rishabh Bhargava, Gestion de l’hôtel
Dear NAVIN,Greetings from Hilton Garden Inn Trivandrum!Thank you for taking the time to share your feedback from your stay with us. We are so pleased to hear that you enjoyed your time with us. We take great pride in providing excellent service to our guests, and it's always rewarding to hear that we've succeeded. We look forward to welcoming you back in the near future.Regards,HGI
par un voyageur
Publié le 9 janv. 2024 sur Expedia
Food was terrible and service satisfactory.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Rishabh Bhargava, Gestion de l’hôtel
Dear Thopil, Greetings from Hitlon Garden Inn Trivandrum! Thank you for choosing to stay at Hilton Garden Inn Trivandrum. We apologize for any inconvenience you may have experienced during your stay. Hospitality is one of our values and we are passionate about delivering exceptional guest experiences. We assure you that necessary steps have been taken to address the issues you have raised and prevent similar occurrences in the future. We would like to invite you back to our hotel and provide a more satisfactory experience.
par un voyageur
Publié le 2 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 janv. 2024 par Rishabh Bhargava, Gestion de l’hôtel
Dear Anonymous,Thank you for taking the time to share your recent experience in Hilton Trivandrum and for giving us 10/10. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Team HGI
