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Castletown Hotel

3.0 star property
3-star hotel near Dunnet Bay Beach

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Photo gallery for Castletown Hotel

Exterior
Beach nearby, white sand
Family Double Room, 1 Double Bed with Sofa bed
Reception
Wheelchair accessible van parking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Laundry

Explore the area

View in a map
Main Street, Castletown, Thurso, Scotland, KW14 8TP
  • Place, The Green
    ‪4 min walk‬
  • Place, Castlehill Heritage Center
    ‪10 min walk‬
  • Place, Dunnet Bay Beach
    ‪13 min walk‬
  • Airport, Kirkwall (KOI)
    ‪134 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room (1 Adult)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Double or Twin Room (1 Adult)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room Single Use (Single use)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Double Room Single Use (Single use)

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room, 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Thurso

In historical district.Stay at this Thurso hotel and you'll be within 2 miles (3 km) of Dunnet Bay Beach and 6 miles (10 km) of Dunnet Bay Distillery. UHI North Highland - Environmental Research Institute is within 6 miles (10 km) and Scrabster Ferry Terminal is within 9 miles (15 km).

What's nearby

  • The Green - 4 min walk - 0.4 km
  • Castlehill Heritage Center - 10 min walk - 0.9 km
  • Dunnet Bay Beach - 13 min walk - 1.1 km
  • Scrabster Ferry Terminal - 10 min drive - 12.1 km
  • Castle of Mey - 17 min drive - 17.9 km

Getting around

  • Thurso Station - 9 min drive
  • Inverness (INV) - 153 min drive

Restaurants

  • ‪Top Joes - ‬7 min drive
  • ‪Captain's Galley - ‬9 min drive
  • ‪The Upper Deck - ‬9 min drive
  • ‪The Grove Lounge - ‬7 min drive
  • ‪The Peerie Cafe - ‬10 min drive

About this property

Castletown Hotel

3-star hotel near Dunnet Bay Beach
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and an arcade/game room are also featured at the business-friendly Castletown Hotel. The hotel can provide wedding services and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis. A complete renovation of Castletown Hotel was completed in June 2020.

This 3-star Thurso hotel is smoke free.

  • 28 guestrooms or units
  • 2 levels
  • 2 buildings
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Castletown Hotel offers 28 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Thurso hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Front of property
Pentland
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 365 reviews
The price is CA $123
CA $148 total
includes taxes & fees
Nov 27 - Nov 28
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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 24 and December 27.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castletown Hotel
Castletown Hotel Thurso
Castletown Thurso
Hotel Castletown
Castletown Hotel Hotel
Castletown Hotel Thurso
Castletown Hotel Hotel Thurso

Castletown Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 234 out of 444 reviews
Rating 8 - Good. 142 out of 444 reviews
Rating 6 - Okay. 48 out of 444 reviews
Rating 4 - Poor. 13 out of 444 reviews
Rating 2 - Terrible. 7 out of 444 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattresses were worn and uncomfortable. I was poked all night by a loose spring.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff super friendly and helpful. Can certainly recommend
Stayed 2 nights in Jul 2025

8/10 Good

MR Nalin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Stayed 1 night in Jul 2025

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay, with delicious food and fantastic staff
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant night in the highlands.

A lovely little hotel for a one night stop. Staff were all lovely and friendly. Our room was pleasant, on the ground floor, very clean with a comfortable bed. We ate in for dinner which was very good, good choice, also choice for vegetarians, and the portions were very good. Breakfast was a simple but good buffet. Very happy with our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel staff friendly food 1st class
Stayed 2 nights in Jul 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One to try as a base if touring in the area,

Fantisic stay wih friendly,helpfull and lovely staff. Excellent food with large portions,and great choice and standard of catering.Basic but adequate rooms comfortable and equipped will all basic requirement to cover an overnight or longer.we stayed for 3nights using hotel as base for touring the local area and were extremely happy with our time there and would recommend others to give it a try.The only Public Bar in the village but make you so welcome.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place. The staff was so friendly and helpful. Great restaurant. Mostly modern rooms/bathrooms. Quiet and relaxing atmosphere. Parking is limited so get there early.
Stayed 1 night in Jun 2025

4/10 Poor

Victoria

Business traveller
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew, West St. Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for an overnight stay on our way to the ferry to Orkney
Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with partner
The room didn’t live up to our expectation of exceptional. The room lacked character. Walls were bare and only the bare essentials were provided. There were two single beds with a doona that just covered the width of the bed. The curtains barely coveredthe window which allowed twilight in. Just one half bottle of shampoo/body wash and there was no hand wash or soap. Tv aerial had been disconnected. One towel freyed. The two single beds reduced available floor space for luggage. Staff however were excellent and very good buffet hot breakfast provided.
Stayed 1 night in Jun 2025

10/10 Excellent

william

Liked: Property conditions & facilities, room comfort
From checking in to our check out the service was excellent the staff were very friendly and attentive throughout
Stayed 2 nights in Jun 2025

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very friendly staff on reception. Check in smooth. Booked a table for dinner easily. Room was a good size with a big bed. Tea and coffee facilities. Only downside was there was a bath with a shower over. Would prefer a walk in shower. Dinner was excellent and great value for money. Breakfast was good. Hot food could have been better as it was a bit cold. There was some excellent fresh fruit on offer. Would overall recommend
Stayed 1 night in Jun 2025

10/10 Excellent

KENNETH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food excellent, staff excellent
Stayed 1 night in Jun 2025

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to get to the Scrabster ferry to Orkney. We walked to a nearby nature trail and down by the sea. So much history in this area.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeanette, St Leonards on sea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this hotel was perfect. The room we were in had history too, the McCartney Room. The breakfast was self serve of good quality, the hotel is a little dated, but it’s been around a while.
Stayed 1 night in May 2025

8/10 Good

Darron

Liked: Cleanliness, staff & service

Clean, good value for money

This was a pleasant stay. Evening meal and breakfast was great. Good value for money. Room was small and needed updating. Our room needed a new matress. Staff were excellent. Would recommend
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Stayed 1 night in May 2025

8/10 Good

dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

David

Stayed 1 night in Apr 2025

10/10 Excellent

philippa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a small town, with beautiful fresh air and countryside a few minutes walk away. The room was clean and quiet. Breakfast was included in the cost of our stay. Anything you could possibly want for breakfast was provided, from fresh fruit, yoghurt and croissants to eggs, bacon, sausage, haggis and blood pudding and others. We were very happy with our stay here.
Stayed 3 nights in Apr 2025

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cheerful host, a comfortable bed, a lovely room and an excellent breakfast. I would recommend to all
Stayed 1 night in Apr 2025