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City Express by Marriott Tijuana Otay

3.0 star property
3-star hotel near Autonomous University of Baja California

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Photo gallery for City Express by Marriott Tijuana Otay

Lobby
Property amenity
Superior Room, 1 King Bed with Sofa bed
Property amenity
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

View in a map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427
  • Place, Autonomous University of Baja California
    ‪3 min walk‬
  • Place, Alameda Otay
    ‪5 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪13 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds

8.8 out of 10
Excellent
(17 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 Queen Bed

7.6 out of 10
Good
(18 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Tijuana

Mesa de Otay stay.Within a 10-minute walk of this Mesa de Otay hotel, you'll find Autonomous University of Baja California and Alameda Otay. Also, High Performance Center in Tijuana is within half a mile (1 km) and U.S. Consulate General Tijuana is within 2 miles (3 km).

What's nearby

  • Autonomous University of Baja California - 3 min walk - 0.3 km
  • Alameda Otay - 5 min walk - 0.5 km
  • High Performance Center in Tijuana - 10 min walk - 0.9 km
  • U.S. Consulate General Tijuana - 13 min walk - 1.2 km
  • Plaza Península Shopping Center - 3 min drive - 3.4 km

Getting around

  • Beyer Blvd Trolley Station - 22 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 12 min drive

Restaurants

  • ‪Agredanos Burguer - ‬9 min walk
  • ‪Kong Fui Buffete - ‬4 min walk
  • ‪Moma sushi + pizza - ‬9 min walk
  • ‪Mr. Pampas Do brasil - ‬8 min walk
  • ‪IHOP - ‬11 min walk

About this property

City Express by Marriott Tijuana Otay

3-star hotel near Autonomous University of Baja California
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. An area shuttle within 10 kilometers and a cruise ship terminal shuttle are free. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly City Express by Marriott Tijuana Otay. Self parking is free.

This 3-star Tijuana hotel is smoke free.

  • 120 guestrooms or units
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
City Express by Marriott Tijuana Otay offers 120 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Desk, soundproofing, iron/ironing board, free WiFi
City Express Junior by Marriott Tijuana Otay
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,005 reviews
The price is CA $107
CA $121 total
includes taxes & fees
Nov 30 - Dec 1
City Express Junior by Marriott Tijuana Otay

Property amenities

Family friendly

  • Free area shuttle
  • In-room crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free cruise terminal shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

City Express by Marriott Tijuana Otay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 475 out of 1005 reviews
Rating 8 - Good. 236 out of 1005 reviews
Rating 6 - Okay. 117 out of 1005 reviews
Rating 4 - Poor. 59 out of 1005 reviews
Rating 2 - Terrible. 118 out of 1005 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Manuel

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

KAROL LILY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien, limpio, muy buena atención por el personal pero no tenían servicio al aeropuerto.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Necesita mejorar

Casi en todos en mis viajes a Tijuana (placer o negocios) había elegido este hotel por su ubicación y que incluía lo necesario para una estancia cómoda y segura. En esta ocasión, a pesar que sólo fue 1 noche, me encontré con un hotel muy saturado con muchas personas en los alrededores y no se veían particularmente como clientes habituales. Referente a la habitación, el sistema de A/Ac hacía demasiado ruido (no lo normal para un sistema minisplit). En los pasillos y demás del hotel se escucharon también muchos ruidos durante toda la noche. El Wifi bastante inestable con desconexiones constantes y el desagüe de la regadera del baño estaba tapada; por lo que se volvió un estanque que poco a poco fue drenando.
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for stay in TJ
Stayed 3 nights in Jul 2025

10/10 Excellent

Osvaldo

Stayed 1 night in Aug 2025

8/10 Good

Fabio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Vianey Alejnadra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio el desayuno está muy rico
Stayed 1 night in Aug 2025

6/10 Okay

Marissa

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City Express provided an amazing experience
Stayed 1 night in Jul 2025

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Stayed 1 night in Jul 2025

6/10 Okay

Nora

Travelled with partner
Liked: Staff & service, amenities
Carpet needs attention
Stayed 1 night in Apr 2025

4/10 Poor

SUJEY

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The man at desk was hrlpful and checked us in half hour before check in time. The cleaning lady was extremely rude and they only gave us 2 towels instead of 3. Which we were 3 in our party. She asked you guys need more towels in a very rude way. No towels to dry our hands, no washcloths, no bucket for ice. All bad.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant staying

It was very good, customer service, rooms, variety of restaurants in wsalking distance, we felt safe, parking good.
Stayed 1 night in Jul 2025

8/10 Good

Maria sugeyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

María Teresa

Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenas instalaciones

2/10 Terrible

Osiel

Stayed 1 night in Jul 2025

8/10 Good

Laura Lorenia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding

No coment not to a marriott standars
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro

Liked: Amenities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Yesenia

Stayed 1 night in Jun 2025

10/10 Excellent

Yury Stephany

Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Reserve por el servicio de transporte al aeropuerto, se lo indique al recepcionista al registrarme, no me anoto en su libreta, regrese a confirmar y para entonces ya tenia mas gente antes de mi, al siguiente dia, el chofer no llegaba, le pregunte y su respuesta fue que a veces tenian el servicio y a veces no, termine llendome por mi cuenta al aeropuerto, mi vuelo era temprano, el transporte llego pero yo ya estaba con el otro transporte, no podia arriesgar no estar a tiempo para mi vuelo eramos 4 personas
Stayed 1 night in May 2025

4/10 Poor

Hector

Business traveller
Disliked: Staff & service, amenities
On my second day, the Hotel did not have any towels for the bathroom. I complained to front desk and then to the cleaning people and management, and they apologized but said the Hotel sent all towels for cleaning and mis calculated. On my second day, I had to use my bed sheet and toilet paper to dry myself after the shower. This is not acceptable and I believe I should be reimbursed for that second night. First time in my life that I stay at a hotel that has no towels for the bathroom. Absolutely upset and Expedia should stay behind and reimburse me for the second night. The people at the hotel are aware of my complaint
Stayed 2 nights in Jul 2025