6/10 Okay
Janet
Mar 24, 2025
Disliked: Property conditions & facilities, room comfort
Jaded bedroom and surly waitresses.
Our room was not in a good condition, the best thing about it was the view. I understand they are renovating so obviously hadn’t got to room 104 yet.
There was a damp large stain above the tiny “en-suite” and a cheap shower curtain, we didn’t even use the shower it was so uninviting. The receptionist tried to charge us for the room even though we had already paid in full. Very old and unattractive furniture in the room.
We ate in the restaurant and had to send the wine back it was so bad. Service was slow and when I asked for a spoon the waitress took one off the next table and almost threw it down on the table.
The common areas are nice and great paintings everywhere but a very unwelcoming feel to this hotel and not worth the money.
We stayed at a cheaper hotel for the next two nights in St. Austell which had wonderful rooms, great food but more importantly very friendly welcoming staff.
Janet
Stayed 1 night in Mar 2025
