Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,0 Service et personnel
3,4 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 mars 2024 sur Hotels
Poor experience because hotel staff was extremely unprofessional, and rude.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par SRM Hotel Trichy, Gestion de l’hôtel
Dear Frank,We are truly sorry to hear about your experience. Please know that we take this feedback seriously and will address this issue with our staff. Thank you for bringing this to our attention.Thanks & Regards,Team Guest Relations
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Average
par un voyageur
Publié le 11 janv. 2024 sur Expedia
Nearness to the airport is a key strength of the property. However, most rooms and toilets are fairly dated. So needs to be upgraded to be competing with its peers. The staff are very receptive and deal with requests at short notice.
Commentaires de Gestion de l’hôtel
13 juin 2024 par SRM Hotel Trichy, Gestion de l’hôtel
Dear Amitendra,Thank you for sharing your feedback with us! We are glad to hear that you find our nearness to the airport convenient. Your comments about the rooms and toilets have been duly noted and we will look into upgrades. We appreciate your kind words about our staff's responsiveness and service. We hope to welcome you back in the future.Thanks & Regards,Team Guest Relations
par un voyageur
Publié le 1 janv. 2024 sur Expedia
Pros: closer to airport and efficient check in
Cons: well below expected standard, average food
Commentaires de Gestion de l’hôtel
13 juin 2024 par SRM Hotel Trichy, Gestion de l’hôtel
Dear Manorangan,Thank you for sharing your feedback with us. We are delighted to hear that our proximity to the airport and smooth check-in process met your expectations. We understand that food plays a crucial role in your overall experience, and we will definitely take your comments into consideration for future improvements.Thanks & Regards,Team Guest Relations
par un voyageur
Publié le 26 déc. 2023 sur Expedia
Locally owned and maintained with no experience in hospitality. Shows up everywhere in the property from dirty linen to dirty towels. Stinky curtains , stains in the toilets. Worst experience.
Commentaires de Gestion de l’hôtel
13 juin 2024 par SRM Hotel Trichy, Gestion de l’hôtel
Dear Rajkumar,We are truly sorry to hear about your experience. Your feedback is valuable to us and we will address these issues immediately to ensure a better stay for our future guests. Thank you for bringing this to our attention.Thanks & Regards,Team Guest Relations
par un voyageur
Publié le 27 oct. 2023 sur Expedia
Rooms were value for money. Except breakfast buffet is over priced.
Commentaires de Gestion de l’hôtel
30 oct. 2023 par SRM Hotel Trichy, Gestion de l’hôtel
Dear Glenn,Thank you for your feedback about our rooms being value for money. We appreciate your input regarding the breakfast buffet pricing. We will definitely take this into consideration for future improvements. If there is anything else we can assist you with, please let us know. Sandeep BhatnagarChief Operating OfficerSRM Hotels & Ramada Plaza Chennai
par un voyageur
Publié le 2 août 2023 sur Expedia
par un voyageur
Publié le 2 août 2023 sur Expedia
Quiet environment, spacious rooms, multiple dining options, prompt service. Food was tasty. Free breakfast option which was buffet style. Friendly staff. Better than most other hotels in the area and value for money.
Shower did not well as faucet was loose. Tv also did not work due to cable box non functional.
Remote location is good but no shops around.
par un voyageur
Publié le 26 juill. 2023 sur Expedia
Not worth the money spent . Room ok , no hot water . We had to shift room for hot water but no luck . Staff seems to be not well trained or mannered
par un voyageur de Minto
Publié le 21 juill. 2023 sur Expedia
Overall Great.
