Ratings based on 984 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 3, 2023 on Expedia
Location is good. Close to JR and keikyuu.
Comment from Hotel Management
Nov. 22, 2023 by フロント 大池, Hotel Management
この度は、アパホテル〈蒲田駅東〉をご利用頂き、誠にありがとうございます。当館での滞在にご満足を頂けたようで大変嬉しく感じております。当ホテルはJR蒲田駅と京急蒲田駅の丁度中間に御座いまして立地に関しまして大変ご好評頂いております。またJR蒲田駅周辺に様々な飲食店等御座います。またのお越しの際はお勧めをご案内させて頂きますので、お気軽にお問い合わせ下さいませ。貴重なご意見ご感想頂きまして誠に有り難う御座います。今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。
by A traveller
Posted Oct. 20, 2023 on Expedia
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Comment from Hotel Management
Nov. 22, 2023 by フロント 大池, Hotel Management
この度は、アパホテル〈蒲田駅東〉をご利用頂き、誠にありがとうございます。当館での滞在にご満足を頂けたようで大変嬉しく感じております。貴重なご意見ご感想頂きまして誠に有り難う御座います。今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。
by A traveller
Posted Oct. 5, 2023 on Expedia
The bathroom was less than ideal
Comment from Hotel Management
Nov. 22, 2023 by フロント 大池, Hotel Management
この度は、アパホテル〈蒲田駅東〉をご利用頂き、誠にありがとうございます。当館での滞在に関しまして、ご満足頂けなかったご様子で大変心苦しく感じております。当ホテルは「高機能」・「環境対応型」で全室ユニットバスでコンパクトな作りとなっております。サービス面で出来る限りの改善に努めさせて頂きます。貴重なご意見ご感想頂きまして誠に有り難う御座います。次回お越し頂けます際にはご満足していただけるようにスタッフ一同精進してまいります。またのお越しをお待ちしております。
by A traveller
Posted Jun. 4, 2023 on Expedia
by A traveller
Posted May 16, 2023 on Expedia
by A traveller
Good location not good hotel.
Posted Apr. 7, 2023 on HotelsI made reservation for 1 room, 2 guests and when I got there, they had my reservation for only 1 guest. Eventhough I showed them my reservation for 2 guests they did not accommodate me into a bigger room and got stuck in a tiny room meant for 1 person. The space was very limited, could open two luggage pieces at the same time. The AC did not work properly, we turned it on when we got to the room and woke up in the middle of the night sweating because for some reason it was heating instead of cooling. tried to change it to cool but ended up turning it off and opening the window for a little while to le the heat out, and then closing it again because it was very cold outside; very frustrating.
When cleaning the room they only straightened the cover, left a towel and plush toy in between the sheets.
Didn't even replace the bottled waters they provide the first day.
by A traveller
Posted Mar. 26, 2023 on Expedia
Coming from australia first time to Japan this location was unreal. The people who work there are all so nice and I had the best stay possible I honestly wish I stayed longer
by A traveller
Posted Mar. 25, 2023 on Hotels
by A traveller
Posted Mar. 21, 2023 on Expedia
by A traveller
Posted Mar. 16, 2023 on Hotels
