Ratings based on 916 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
100% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 4, 2024 on Expedia
Love this place. Stay every year when visiting family. Inexpensive, quiet and close to transportation, shops and restaurants. Rooms are small however, so I always book a double for some extra space. Rooms are cleaned every day unlike the US hotels and they do a great job. Rooms are full of amenities and the WiFi is great.
Comment from Hotel Management
Feb. 5, 2024 by Yoshizawa / Receptionist, Hotel Management
Thank you very much for staying at APA Hotel Sugamo Ekimae.We are very happy that you enjoyed your stay at our hotel. As you mentioned in your post, there is a shopping street in Sugamo near our hotel, and you can feel free to use it during your stay.We also have good access to major stations in Tokyo, so please use our hotel again when you come to Sugamo.Thank you very much for your valuable feedback. We look forward to seeing you again.
3 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
Good location
Comment from Hotel Management
Jan. 31, 2024 by Receptionist Goto, Hotel Management
Thank you for staying at APA Hotel Sugamo Ekimae.Thank you for your review. We will continue to strive to improve our services to satisfy our guests, and we hope you will visit us when you come to Sugamo.We look forward to welcoming you again.
5 out of 5
by A traveller from Mississauga

Posted Jan. 24, 2024 on Expedia
Artificial hot spa is quite nice
Comment from Hotel Management
Jan. 24, 2024 by Reception Shimojima, Hotel Management
Thank you very much for staying at APA Hotel Sugamo Ekimae.We are very happy to receive your compliments regarding our large public bath.All the staff will do their best to ensure that you are satisfied with your next stay.All of our staff are looking forward to seeing you again.Reception Shimojima
5 out of 5
by A traveller

Posted Jan. 23, 2024 on Expedia
Comment from Hotel Management
Feb. 14, 2024 by フロント 山正, Hotel Management
フィードバックのご投稿ありがとうございます。またのご利用をお待ちしております。
5 out of 5
by A traveller

Posted Jan. 19, 2024 on Hotels
The stuff very helpful and kindness
Comment from Hotel Management
Jan. 20, 2024 by Nakada / Receptionist , Hotel Management
Thanks for staying with us this time.We are very happy to receive compliments from you to us again.If you have a chance to come to Japan again, I hope you will stay here again.We look forward to seeing you again.
5 out of 5
by A traveller from Durham

Posted Jan. 2, 2024 on Expedia
Comment from Hotel Management
Jan. 8, 2024 by Shibasaki/Receptionist, Hotel Management
Thank you very much for staying at APA Hotel Sugamo Ekimae.Thank you again for taking the time to write a review of our hotel.We are very happy to receive your compliments about our hotel.Our large public bath, called Genjo no Yu, is rich in minerals and is effective in relieving daily fatigue.We are glad to hear that you had a pleasant stay at our hotel.Based on your feedback, we will continue to work to make our hotel even better.We hope you will have another opportunity to visit our hotel again.All of us at the hotel look forward to welcoming you again.
5 out of 5
by A traveller

Posted Dec. 27, 2023
Comment from Hotel Management
Dec. 28, 2023 by フロント, Hotel Management
この度はアパホテル〈巣鴨駅前〉にご宿泊いただき誠にありがとうございます。次回ご宿泊の際もお客様にご満足いただけるよう精進してまいります。
5 out of 5
by A traveller

Posted Dec. 21, 2023 on Expedia
Comment from Hotel Management
Dec. 22, 2023 by Receptionist , Hotel Management
Thank you for staying at our hotel.We are looking forward to seeing you soon.
4 out of 5
by A traveller

Posted Dec. 10, 2023 on Expedia
Comment from Hotel Management
Dec. 30, 2023 by フロント 江間, Hotel Management
この度は、アパホテル〈巣鴨駅前〉をご利用いただき、誠にありがとうございます。数ある中から当館を選んでいただけましたこと大変嬉しく思います。またお近くにお越しの際は当館をご利用頂けますと幸いでございます。
4 out of 5
by A traveller

Posted Dec. 10, 2023 on Expedia
Comment from Hotel Management
Dec. 30, 2023 by フロント 江間, Hotel Management
この度は、アパホテル〈巣鴨駅前〉をご利用いただき、誠にありがとうございます。お忙しい中でのご投稿に関しましても重ねてお礼申し上げます。お客様のまたのご利用スタッフ一同心よりお待ちしております。