Ratings based on 893 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 27, 2024 on Expedia
We enjoyed staying at this hotel. It is close to transportation. They provide everything you might need rooms are not too small and it worked well for us.
by A traveller
Posted Jan. 26, 2024 on Expedia
Lovely hotel, very close to JP station and shopping malls.
by A traveller
Posted Jan. 23, 2024 on Expedia
by A traveller
Posted Jan. 20, 2024 on Expedia
by A traveller
Posted Jan. 10, 2024 on Expedia
I recently stayed at this hotel with my family and found it to be conveniently located near shopping areas with plenty of dining options. It's just a 5-minute walk to the train station, making it easy to explore the city. The hotel is safe, clean, and the staff is friendly. The only downside is that the rooms are quite small. Despite requesting a larger room, none were available due to the holiday season. However, the on-site Denny's restaurant on the 2nd floor served delicious and reasonably priced food throughout the day. Additionally, having a Family Mart on the ground floor was convenient for visitors.
by A traveller
Average stay but will not go back
Posted Jan. 7, 2024 on HotelsPros: convenient location, 7-11 downstairs, laundry machines on reception floor.
Cons: 1) anyone can walk into the main entrance and take the elevator to all floors without using key card
2) room needs updating, dirty walls, only 2 plugs to use, dust gave me a rash, no luggage rack
3) smaller shower compared to other hotels at the same level, we are petit size people and our arms kept touching the shower curtain during shower
4) as a frequent traveller to Japan (multiple times a year), this hotel is only average in terms of customer service, majority of the staff are amazing except for one lady at the reception with attitude. We were told that each day we would get 2 bottles of water, which we had to ask for them every day from the reception desk. One day we asked for 4 bottles because we didn't go get them the day before (the reception is on a different floor as the main entrance), we asked nicely and explained that to the lady at the reception, first she had a smirk on her face and asked us for room number, then she kept shaking her head with an attitude, walked away, came back and placed the bottles loudly infront of us and said "you are not supposed to but happy new year" with an annoyed tone. If I knew I had to feel like I'm begging for bottled water, I would have gone to the 7-11 downstairs and buy them instead. This is not the Japanese standard of customer service. It was my first and the last time I stayed in this hotel as there are many better ones to choose from.
by A traveller
Posted Jan. 4, 2024 on Expedia
The hotel is very close to the JR station and the Yamanote line thus travelling by train to Shibuya or Shinjuku is quite easy. The facitiy is a bit older but the room is relatively roomy. Laundry is available but the drier takes forever to drive the clothes so be prepare. Overall a very pleasant stay and will book again if we are back in Tokyo.
by A traveller
Posted Jan. 3, 2024 on Hotels
by A traveller
Posted Dec. 26, 2023 on Hotels
by A traveller
Posted Dec. 11, 2023 on Expedia
