Ratings based on 947 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 10, 2024 on Expedia
It is really close to the JR Gotanda Station. but It is kind of hard to see Hotel sign and easy to miss. Room was Ok enough to stay for the night. Location was exelent.
Comment from Hotel Management
Jan. 18, 2024 by HOTEL MYSTAYS Gotanda Station, Hotel Management
Thank you for staying at HOTEL MYSTAYS Gotanda Station. We appreciate you taking the time to write to us.We located near Gotanda station, like 3 minutes a walk. We hope you will choose our hotel again in the future.We sincerely hope to welcome you again at our hotel.
by A traveller
Posted Jan. 6, 2024 on Expedia
Smelly hallways and rooms
Comment from Hotel Management
Feb. 6, 2024 by HOTEL MYSTAYS Gotanda Station, Reception, Hotel Management
Thank you for staying at HOTEL MYSTAYS Gotanda Station. We appreciate you taking the time to write to us.Your comment is deeply appreciated, and considered in order to improve the operation of our hotel.We will be so glad to have you again as our guest in the future.
by A traveller
Posted Jan. 2, 2024 on Expedia
Good location with easy access to public transportation just outside the hotel. Convenient store just next to it and many dining options around.
Comment from Hotel Management
Jan. 7, 2024 by HOTEL MYSTAYS Gotanda-Station, Reception, Hotel Management
Dear guest,Thank you for staying at HOTEL MYSTAYS Gotanda Station. We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future.Sincerely,
by A traveller
Posted Dec. 26, 2023 on Expedia
Great experience! My friend sent the small package to the hotel but she accidentally sent the same group hotel but different address but they were able to find out my name and sent it to me. What a wonderful experiences that I had with them. Thank you
Comment from Hotel Management
Dec. 28, 2023 by Hotel Mystays Gotanda-Station, Hotel Management
Dear guest,Thank you for staying at HOTEL MYSTAYS Gotanda Station. We appreciate you taking the time to share your feedback with us, and hope that you will provide us with an opportunity to welcome you back in the future.
by A traveller
Posted Dec. 25, 2023 on Expedia
Comment from Hotel Management
Jan. 18, 2024 by ホテルマイステイズ五反田駅前 フロント, Hotel Management
この度はホテルマイステイズ五反田駅前にご宿泊いただき誠にありがとうございます。またお忙しい中、ご意見をお寄せいただき重ねてお礼申し上げます。ご滞在中はいかがお過ごしいただけましたでしょうか。何かお気づきの点がございましたらお気軽にお申し付けくださいませ。お客様のまたのお越しをお待ち申し上げております。
by A traveller
Posted Dec. 17, 2023 on Expedia
Very convenient location . Staff friendly and helpful. Rooms are small, but we only slept there so no problem . Close to Gotanda Train Station and subway just steps from hotel. A lot of good restaurants across the street and convenient store close by. I would stay here again
Comment from Hotel Management
Feb. 6, 2024 by HOTEL MYSTAYS Gotanda Station, Hotel Management
Thank you for staying at HOTEL MYSTAYS Gotanda Station. We appreciate you taking the time to write to us.We are so glad to hear that you had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the near future.
by A traveller
Posted Dec. 8, 2023 on Hotels
Comment from Hotel Management
Dec. 21, 2023 by ホテルマイステイズ五反田駅前 フロント, Hotel Management
この度はホテルマイステイズ五反田駅前にご宿泊いただきまして誠にありがとうございます。また、お忙しい中、評価のご投稿をしていただき重ねてお礼申し上げます。ご滞在中はいかがお過ごしいただけましたでしょうか。何かお気づきの点がございましたらお気軽にお申し付けくださいませ。お客様のまたのお越しをお待ち申し上げております。
by A traveller
Very good value for money
Posted Dec. 3, 2023 on HotelsThe breakfast buffet is the healthiest I ever had . No fancy lobby but our room was very clean and well insulated, amenities were adequate. Everyone was helpful and smiling. And a very short walk to the train station as well as food shops and restaurants. It exceeded my expectations and will definitely recommend it to family and friends.
Comment from Hotel Management
Dec. 13, 2023 by Hotel Mystays Gotanda-Station, Hotel Management
Dear Guest,Thank you for the great review of our hotel! Your kind words are great to hear and further encouragement to make every stay a great one. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,
by A traveller
Posted Dec. 2, 2023 on Expedia
Great location, good value.. breakfast only from 7-9... should be from 7-10 at least and for sure on a Saturday
Comment from Hotel Management
Dec. 7, 2023 by Hotel MyStays Gotanda Station, Hotel Management
Dear guest,Thank you for staying at HOTEL MYSTAYS Gotanda Station.We are glad that you were satisfied with the location of our hotel. Also, thank you for your valuable feedback regarding the breakfast time. Crowds are expected on days when there are many reservations. We apologize for any inconvenience this may cause and appreciate your understanding.Thank you for your valuable input in helping us to provide better services.We would be sincerely grateful if you would grant us another chance to have you as our guest in the future.
by A traveller
Posted Nov. 21, 2023 on Expedia
Great front desk staff.
Comment from Hotel Management
Nov. 22, 2023 by HOTEL MYSTAYS Gotanda Station, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon.Sincerely,
