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Keio Plaza Hotel Tokyo Premier Grand

5.0 star property
Family-friendly 5-star hotel near Shinjuku Gyoen National Garden

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Photo gallery for Keio Plaza Hotel Tokyo Premier Grand

Seasonal outdoor pool, open 9:00 AM to 7:30 PM, lifeguards on site
40-inch flat-screen TV with satellite channels, TV, tablet
Lobby lounge
40-inch flat-screen TV with satellite channels, TV, tablet
Hallway

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Gym

Explore the area

View in a map
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330
  • Tokyo Metropolitan Government Building
    ‪1 min walk‬
  • Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Meiji Jingu Shrine
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

View all photos for Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

1 bedroom, down comforters, minibar, in-room safe

Premier Grand - Deluxe 2 Queens with the Club Lounge Access and Breakfast

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premier Grand - Superior King with the Club Lounge Access and Breakfast

1 bedroom, down comforters, minibar, in-room safe

Premier Grand - Superior King with the Club Lounge Access and Breakfast

10.0 out of 10
Exceptional
(14 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Suite King with the Club Lounge and Breakfast

1 bedroom, down comforters, minibar, in-room safe

Premier Grand - Suite King with the Club Lounge and Breakfast

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

1 bedroom, down comforters, minibar, in-room safe

Premier Grand - Suite Twin with the Club Lounge Access and Breakfast

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

1 bedroom, down comforters, minibar, in-room safe

Premier Grand - Deluxe King with the Club Lounge Access and Breakfast

9.6 out of 10
Exceptional
(15 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

1 bedroom, down comforters, minibar, in-room safe

Premier Grand - Deluxe Twin with the Club Lounge Access and Breakfast

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Tokyo

Shinjuku stay.Your stay at this Shinjuku hotel places you within 2 miles (3 km) of Shinjuku Gyoen National Garden and Meiji Jingu Shrine. Shibuya Crossing and Waseda University are also within 3 miles (5 km).

What's nearby

  • Tokyo Metropolitan Government Building - 1 min walk - 0.0 km
  • Shinjuku Gyoen National Garden - 15 min walk - 1.3 km
  • Yoyogi Park - 2 min drive - 2.1 km
  • Meiji Jingu Shrine - 3 min drive - 2.4 km
  • Shibuya Crossing - 4 min drive - 4.8 km

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 40 min drive

Restaurants

  • ‪スターバックス - ‬4 min walk
  • ‪オールデイダイニング 樹林 - ‬3 min walk
  • ‪Sizzler - ‬5 min walk
  • ‪アートラウンジ デュエット - ‬2 min walk
  • ‪喫茶室ルノアール - ‬4 min walk

About this property

Keio Plaza Hotel Tokyo Premier Grand

Family-friendly 5-star hotel near Shinjuku Gyoen National Garden
Keio Plaza Hotel Tokyo Premier Grand offers its guests a fitness center and a seasonal outdoor pool. There are 11 restaurants and 3 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A library, a vending machine, and multilingual staff are also featured at the luxury Keio Plaza Hotel Tokyo Premier Grand. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. A complete renovation of Keio Plaza Hotel Tokyo Premier Grand was completed in March 2020.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 165 guestrooms or units
  • 47 levels
  • 11 dining venues
  • 3 coffee shops
  • Built in 2016
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Keio Plaza Hotel Tokyo Premier Grand offers 165 accommodations with tablet computers and DVD players. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Similar properties

Seasonal outdoor pool, open 9:00 AM to 7:30 PM, lifeguards on site

Keio Plaza Hotel Tokyo

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 2,538 reviews
The price is CA $453
CA $572 total
Aug 17 - Aug 18
Keio Plaza Hotel Tokyo

Property amenities

Family friendly

  • Baby toys
  • Babysitting (surcharge)
  • DVD player
  • Grocery/convenience store
  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM at scheduled times
  • Self parking on site (JPY 1,000 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 11 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Art gallery
  • Bicycle storage
  • Gym
  • Library
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player
  • Pay movies
  • Tablet computer

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 1300 per person (one-way)
  • Airport shuttle fee per child: JPY 650 (one-way), (up to 12 years old)
  • Self parking fee: JPY 1000.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • The seasonal pool will open July 19 and close September 28.
  • Pool access available from 9:00 AM to 7:30 PM.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio Plaza Hotel Premier Grand
Keio Plaza Tokyo Premier Grand
Keio Plaza Premier Grand
Keio Plaza Tokyo Premier Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel
Keio Plaza Hotel Tokyo Premier Grand Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel Tokyo

Keio Plaza Hotel Tokyo Premier Grand Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 499 out of 617 reviews
Rating 8 - Good. 81 out of 617 reviews
Rating 6 - Okay. 19 out of 617 reviews
Rating 4 - Poor. 10 out of 617 reviews
Rating 2 - Terrible. 8 out of 617 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! Splurge and get a room on the Premier Grand floors.
Stayed 3 nights in Jun 2025

8/10 Good

Ephraim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. I enjoyed my staying at their Premier Grand room. The only thing I found it is somehow inconvenience was their wi-fi connection, it was unstable, kept disconnected and it didn't auto reconnect.
Stayed 4 nights in Apr 2025

10/10 Excellent

Thien

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 5 nights during golden week 2025 and it was amazing. Very nice room, premium lounge, food offering, and staff. It is truly one of Tokyo’s finest hotels. Location to Shinjuku station was perfect for walking, shopping, and dining. We would definitely stay again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Club level was wonderful. Many food selections and drinks. Staff exceedingly polite and gracious. Would stay here again in a heartbeat.
Stayed 4 nights in Apr 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel staying in the Grand Premium with outstanding service
Stayed 5 nights in Apr 2025

10/10 Excellent

Matthew

Stayed 5 nights in Apr 2025

10/10 Excellent

Matthew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, location, and staff were great. Transportation, shopping, and restaurants were nearby. The VIP benefits for staying at the Premier Grand are amazing. I have started at Keio Plaza Premier Grand every time I go to Tokyo and it never disappoints.
Stayed 1 night in Apr 2025

10/10 Excellent

Augustine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Albert

Great stay. Wonderful experience at the lounge and the buffets. Would come back
Stayed 5 nights in Apr 2025

10/10 Excellent

Ariel

Stayed 2 nights in Apr 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive. Room was clean and area was easily accessible to transportation.
Stayed 5 nights in Apr 2025

10/10 Excellent

fon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tokyo stay a walk away fro Shinjuku Station

The amenities here if you are staying with premium room were terrific. Ate breakfast every morning on the 45th floor and the last night had a nightcap on the 47th floor. The first night we took part in the happy hour on the 45th floor after we checked in and came from Haneda Airport.
Sunset view at Keio 45th floor
Shinjuku nightlife
Busy streets in Shinjuku
Buying video games
Stayed 4 nights in Apr 2025

8/10 Good

EVA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. The hotel is situated near Shinjuku Station nearby. Everyone was friendly. It was just a little confusing, having a premier grand room and being checked out on a different floor than where we were checked in and having to store our luggage on a different floor as well a bit confusing.
Keio grand Premier room
Sink area
Japanese toilet
View from our room on the 38th floor
Stayed 7 nights in Apr 2025

10/10 Excellent

VAGISH

Excellent Hotel lovely staff

Our stay was simple superb. Very nice rooms, lovely and friendly staff and amazing service!
Stayed 4 nights in Apr 2025

10/10 Excellent

Bao Tran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, quiet location. Rooms are very well insulated. Loved the lounge. Breakfast was OK...Nothing spectacular. I'm happy it was "included" with the room!
Stayed 3 nights in Apr 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
A city stay, just outside of the main area of tourism. Requires public transport, which is local. Good taxi service though.
Stayed 1 night in Apr 2025

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel!

Stay could not have been any better. Accommodations were perfect, food options on site were both convenient and delicious, lounges available were also great options throughout the trip. The room itself was in excellent condition, with routine cleanings always offered. Room was very spacious for the price. Would definitely book again for my next Tokyo trip!
Stayed 6 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Staying at the Premier Keio was a great stay. Well worth the money to enjoy the club and the location
Stayed 5 nights in Apr 2025

10/10 Excellent

Hiba

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, lounge access awesome
Stayed 3 nights in Mar 2025

10/10 Excellent

ANITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

We stayed in the Premier Grand before and after our trip to Kyoto, enabling us leave our larger cases at the hotel whilst we took a few days away from the city. The Premier rooms are large, especially for Japan and on the 36+ floors, with full height windows offering excellent views across the city. There is also a dedicated check-in area and club lounge offering soft drinks, coffee etc throughout the day. A delicious breakfast could be taken in the lounge which also offered a free tea with snacks and cakes in the afternoon and a light buffet with alcoholic drinks from 5:30 -7:30pm including French champagne, sake, gin etc. Our room also enabled us to access free soft and alcoholic drinks, including cocktails (in packets..but pleasant! ) in Sky Lounge from 7:30 -9:30pm. Both the lounges had stunning panoramic views of the city. The hotel is in an excellent location, with a 2 min walk to the covered station entrance and 20 min to the park. It was very easy to get around on the trains, as all the signage is also in English and the trains provide English announcements at each stop. It is incredibly cheap compared to London. The shuttle bus from the airport stops outside! £7.50 each way! The room was well maintained and service throughout the hotel was superb. A plentiful supply of all shower/products, although there was a lot of plastic wastage so I think they could look into using refillable bottles. I could not recommend this hotel enough ☺️
Stayed 3 nights in Mar 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

mona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous lounge level service - breakfast was good, not amazing. The coffee machine on the 47th floor was nice and served Starbucks. The bar on 47th floor had low quality free drinks but an amazing view and ambience.
Stayed 1 night in Mar 2025